Yoybuy (yoybuy.com) has a 3.6 out of 5 rating on OK.one, based on 326 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 31% give 1 star; The business has replied to 75% of negative reviews; 5 of them were added in the last 12 months. Last updated 2026-10-24.
As usual YOYBUY very helpfull. Almost one year I run my onlineshop and I always supported by Yoybuy. The team is very professional and helpful. Thanks Yoybuy 👍
Dear customer, thank you for your support of YOYBUY！ We will continue to work hard to serve you better.❤
I have had a really good experience with yoybuy, they are also clear about the cost of its service and I think that cost is really acceptable, not expensive considering that involves the service, and also I have received a good customer services they resolved my problem really fast
Dear customer, thank you for your support of YOYBUY！ We will continue to work hard to serve you better.❤
I ordered a shipping for my client from them, but there is a problem on chinese post service side which was not revealed and parcel was not shipped. I was not warned about it, shipping option was available on checkout. After that they "refund" 75%(!) of my payment to account balance. I surely opened Paypal dispute for full amount, this situation is fully their responsibility. After that they just "freeze" my account with my product on their warehouse. Total scam. Be careful and never deal with them.
Dear customer, thank you for your support of YOYBUY. Please provide your username or more information, We will solve it for you in the first time.
unable to login after opening a dispute with paypal. I have opened such dispute because they don't ship my items
Dear customer, thank you for your support of YOYBUY. We will solve it for you in the first time. Customer service staff will reply you within 24 hours, please wait a moment.
They promise to ship in a day, they will ship in another time without telling the customer, if not when you contact them. I will use another agent, stop with yoybuy
Dear customer, thank you for your support of YOYBUY. We will solve it for you in the first time. Customer service staff will reply you within 24 hours, please wait a moment.
Bought from here 3x eveey product given is faulty broken dosent function properly or stops working after a week acctual scammers please buy or Originals never from these scammers
Dear customer, thank you for your support of YOYBUY. Please provide your username or more information, We will solve it for you in the first time.
I didn't received goods till now . Its 3 month !!! I live in Saudi Arabia . They have been shipped goods since 3 month with Australian tracking number , seriously ! tracking number is fake which I cant tracking It. I didn't received goods till now . Its 3 month !!!! Days ago I had been compilated with live chat and e-mail with no response !!! I have documents that prove it what i said above . Don't delete this review plz
Dear customer, thank you for your support of YOYBUY. Please provide your username or more information, We will solve it for you in the first time.
We received our first package in excellent condition. Many thanks to the support team.
Dear customer,thank you for your support of YOYBUY！ We will continue to work hard to serve you better.❤
This company is a great on they have prompt response agent and resolve any issue amicably with no time wasted
Dear customer, thank you for your support of YOYBUY！ We will continue to work hard to serve you better.❤
The pics of the items arrived are to be paid and that's ok, but the quality of the pics is not so good. If you ask them to check if an item has arrived with all its pieces, they want also to make you pay an extra fee. Surely I will check for other agents
Dear customer, thank you for your support of YOYBUY. We will solve it for you in the first time. Customer service staff will reply you within 24 hours, please wait a moment.
Everything is okay, the idea of removing all packaging and using just small plastic bags is brilliant, a lot of weight saving, cool, very happy:-)
Dear customer, thank you for your support of YOYBUY！ We will continue to work hard to serve you better.❤
Really good service, didn't have to pay extra when my items arrived, and my doubts were solved in no time with online support
Dear customer, thank you for your support of YOYBUY！ We will continue to work hard to serve you better.❤
I used the service to get something I can only buy in China at the moment, great service, item arrived with extra safety packaging and reasonable delivery time, talked to support to resolve a problem I had with an order and they gave me a solution, 10/10 will use the service in the future when I need to!
Dear customer, thank you for your support of YOYBUY！ We will continue to work hard to serve you better.❤
BAD BAD BAD BAD they are scammers . YOUr Shipping cost will be increase as they wish
Dear customer, thank you for your support of YOYBUY. Please provide your username or more information, We will solve it for you in the first time.
We received our first package in excellent condition. Many thanks to the support team, especially May.
Dear customer, thank you for your support of YOYBUY！ We will continue to work hard to serve you better.❤
I use the "ship for me" service to make a group package of my items i bought from asian stores. the shipping is fast you can select a lot of shipping methods. The customer support is fast and good. You can buy in chinese stores wiithout problems.
Dear customer, thank you for your support of YOYBUY！ We will continue to work hard to serve you better.❤
I have been using this site for over 3 years. Very user-friendly website. Large selection of parcel delivery methods. No problems with customs. The support service always quickly solves all problems.
Dear customer, thank you for your support of YOYBUY！ We will continue to work hard to serve you better.❤
I found very cheap and good quality things but only took longer to arrive than expected.
Dear customer, thank you for your support of YOYBUY！ We will continue to work hard to serve you better.❤
I order several exclusive taobao items, they collect everything and send it to my country, most of the packages came very fast, and when one of them is delayed, they reply very fasto to all my questions
Dear customer, thank you for your support of YOYBUY！ We will continue to work hard to serve you better.❤
I have got parcels through Yoybuy multiple times and had no problems with them. Helpful customer service. One of the only shipping agents that buys through Xianyu. You can buy things yourself and have things shipped to their warehouse or they can buy for you which is helpful on sites that require Chinese ID to buy things.
Dear customer, thank you for your support of YOYBUY！ We will continue to work hard to serve you better.❤
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