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Home & Garden

Zazzle CA

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101 reviews

4.2101 reviews
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About Zazzle CA

Data updated
Website
zazzle.ca
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
81% (13/16)
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About this business

*ATTENTION* Some orders may take longer than anticipated due to current circumstances. We're working to get all shipments out safely. If you’d like information about your order, please go to https://www.zazzle.ca/about/ask and select 'my order' from the dropdown menu.

Written by the business, not verified by us.

Is Zazzle CA legit?

Zazzle CA (zazzle.ca) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is good. 78% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 81% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that navigating the website and ordering custom items online is a wonderfully simple, stress-free process. Consumers consistently praise the impressive delivery speeds alongside the top-notch quality and wide variety of beautiful designs. Some reviewers were not happy with image quality, noting that certain printed pictures appeared too blurry, unclear, or unexpectedly dark. A few other people also felt that physical items sometimes arrived smaller than anticipated or experienced minor print alignment imperfections. Despite these occasional product setbacks, people remain very eager to purchase again and strongly recommend the service to others.

Auto-generated from all reviews of this business. For reference only.

What people say

Beautiful invitations, fast and accurate delivery

Our wedding is taking place in an Edwardian-era ship, we wanted our invitations to fit that theme. Dazzle had many beautiful designs to choose from. Once we placed our order, they arrived within a week and were perfect, exactly as they appeared online. Very satisfied with our purchase.

Customer service saved the otherwise sketchy purchase

Right out of the gate, first purchase, there was a significant problem. I ordered a product that the title of it was guest book. And when I looked at the details, it said guest book.However, when as I look back now, i can see now that they ask for sizes that appear to be poster sizes. The description did not say poster. I ordered what I thought was a guest book only to find out indeed.It was a poster. I found the description on many of the products less than adequate and the pricing far exceeds other venues, such as etsy or amazon. Also, the pricing isn't always transparent, and they charge for shipping. The only reason I continued on with my zazzle order was their customer service, it was excellent. I was able to show them a screenshot, and they understood the problem. They gave me back the shipping, which at first they were not going to do. Once they understood the issues they gave ut back. This was not a case of not liking something that I ordered but completely being misled about what it was that I was ordering. They helped me with a further discount and they helped me get the right order. I don't know that I will ever order for from their company again. Because across-the-board, it's a lot more expensive. And if I do I will proceed with caution as far as whatever I do buy. However, if you are buying from zazzel, don't hesitate to reach out to their customer service. If you're having a difficulty, because they will help you and they will be kind. Their customer service saved this transaction.And because of how they handled themselves, i'm not deleting my profile

Reply from Zazzle CA2026-01-23

Hello Cheryl, We are so sorry to hear about your experiences with the ordering process for your guest book. That is definitely not the kind of customer experience we strive for, and I'm happy to hear that our customer service team assisted with getting the right guest book to you! Should you have any further queries or would like to discuss anything regarding your order, please kindly contact our social media team for assistance. We can be reached at [email protected]. We look forward to assisting you further Thank you, Jordan

Quality

Hey there, unfortunately the pictures had scratches on them or were too blurry to use ( I will try to reformat it into 600 DPI). Thankfully two out of the lot were salvageable. Unfortunately, they were testers and I will have to use a different paper format for my project. I will reorder the new test batch and hope for the best.

Reply from Zazzle CA2026-01-23

Hi Alexander, I'm really sorry to hear about the issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this. Kindest regards, Jordan

Only half my order arrived

Reply from Zazzle CA2026-01-16

Hi Shelby, I'm really sorry to hear about the issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this. Kindest regards, Jordan

Last 3 Custom Prints Automatically Resized Without Consent

I order a lot from Zazzle being one of the few companies that custom print on tissue paper I require for my business; however, the last 3 of my orders they took it upon themselves to "resize" my work on the paper even though I intentionally sized the design to fit my project. I then have to deal with their (lack) of customer service and try and get them to reprint the correct size without charging me more. I've been reassured with each time that there is a "note on my file" that my orders won't be automatically resized without my consent but apparently there's either no note or on one bothers to read it. I'm beyond frustrated with this company and wish there were better options. If you have any other company option to use - use it and don't bother with Zazzle!

Reply from Zazzle CA2026-01-16

Hi Natasha, I'm really sorry to hear about the issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this. Kindest regards, Jordan

Easy software online to use

Easy software online to use. Flexible, was able to do invitations in English and French. Delivery was fast and finish product looks great. Quality is very good. We overwhelmingly pleased. Could use a larger viewing area when browsing to see details. An area with easy to read ideas for how to write invitations would be a great help.

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