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Home & Garden

Zazzle CA

ClaimedCollecting reviews

101 reviews

4.2101 reviews
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About Zazzle CA

Data updated
Website
zazzle.ca
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
101 reviews
Replies to negative
81% (13/16)
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About this business

*ATTENTION* Some orders may take longer than anticipated due to current circumstances. We're working to get all shipments out safely. If you’d like information about your order, please go to https://www.zazzle.ca/about/ask and select 'my order' from the dropdown menu.

Written by the business, not verified by us.

Is Zazzle CA legit?

Zazzle CA (zazzle.ca) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is good. 78% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 81% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that navigating the website and ordering custom items online is a wonderfully simple, stress-free process. Consumers consistently praise the impressive delivery speeds alongside the top-notch quality and wide variety of beautiful designs. Some reviewers were not happy with image quality, noting that certain printed pictures appeared too blurry, unclear, or unexpectedly dark. A few other people also felt that physical items sometimes arrived smaller than anticipated or experienced minor print alignment imperfections. Despite these occasional product setbacks, people remain very eager to purchase again and strongly recommend the service to others.

Auto-generated from all reviews of this business. For reference only.

What people say

A little disappointed that the pattern…

A little disappointed that the pattern on the ribbon was not on both sides. When you tie the bow the white is very noticeable.

Reply from Zazzle CA2026-01-10

Hi Beverly, I'm really sorry to hear about the issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this. Kindest regards, Jordan

TERRIBLE! TAKE YOUR BUSINESS ELSEWHERE

Words cannot express what an awful experience I had with Zazzle. I placed an order for save the dates (insert cards and envelopes). The production team changed my approved design without notice, luckily I caught this before it shipped and was able to cancel and replace the order. The insert cards were supposed to have rounded edges, however, the production team did not follow these instructions. When the envelopes arrived the quality was TERRIBLE. Rough white edges on colored paper and black and white ink markings on every single envelope, these never should have passed quality control. I spoke to a customer service representative and they shipped a replacement order for both products. I received the insert cards today after delays with "expedited" shipping and there arrived with the exact same issues as the first order. I have yet to receive the replacement envelopes. It is clear that this company lacks attention to details, has zero pride in quality product, and clearly does not care about providing a positive customer experience. This has hands down been the worst printing experience I have ever had and has caused major frustrations and delays in sending out save the dates for my upcoming wedding. If you are considering Zazzle for your wedding printing needs, I would look elsewhere to avoid any disappointment!

Reply from Zazzle CA2026-01-02

Hello A., We are so sorry to hear about your experiences with your order at every level. That is definitely not the kind of customer experience we strive for, and we would love the opportunity to make this right and get this resolved for you promptly. Unfortunately we were unable to locate your order based on the details provided, but there's no need to worry - we'll get to the bottom of this. Please contact our social media team for assistance. We can be reached at [email protected]. We look forward to assisting you further Thank you, Jordan

Trustworthy

You can trust ordering from Zazzle! Their service and delivery is very prompt. Their customer service is excellent in handling returns and processing refunds. I ordered two shirts and they came exactly as ordered. However, I ordered two smaller size. I submitted a request for refund and it was granted within minutes. The replacement order was received in a short order which was great at this busy time of the year

The picture was not very clear even…

The picture was not very clear even though it was a high res photo. It did not look like the sample provided before purchase Zazzle was very quick to reply and try to make things right

Reply from Zazzle CA2025-12-20

Hi there, I'm really sorry to hear about the issues with your recently placed order, but rest assured that we'll be more than happy to look into that for you and get this resolved. I have now sent you an email so I may look into the matter further and provide you with a suitable resolution. I look forward to your reply and getting to the bottom of this. Kindest regards, Jordan

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