Looking for a specific item? Use our robust search tool to find it by name or keyword, or use our handy filters to narrow down our full assortment. You can also check out our whole selection of electrical supplies along with other tools or supplies to ensure you have all you need to tackle the job, especially if you're taking on a DIY project for the first time.Plus, when you shop at Zoro, you'll always enjoy competitive prices on tons of great brands you know and trust. We make the shopping experience as fast and seamless as possible with free shipping on orders over $50 for registered users, Net 30 payment terms for qualifying customers, and an unparalleled customer service experience.With over 12 million products, we are constantly adding to our assortment to get you what you need, fast.
Written by the business, not verified by us.
Is Zoro legit?
Zoro (zoro.com) has a 3.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 67% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Consumers frequently mention that packages arrive extremely quickly, often within a couple of days, and always feature very competitive prices alongside helpful discounts. People truly love the broad selection of specialized items and find the online store very simple to navigate for placing daily purchases without any hassle.
However, some people mentioned receiving incorrect quantities or completely wrong products compared to what was clearly displayed on their purchase receipts. A few reviewers also experienced unexpected billing mistakes, duplicate charges, and rather frustrating delays when attempting to process returns and resolve delivery problems.
Auto-generated from all reviews of this business. For reference only.
I misread the information and over-ordered some fuses. When I called to ask about returning the extras, I was surprised to learn Zoro would cover the cost of the return. These days, getting to talk to a human on the first try is rare, but then having them tell you they'll cover the cost of your mistake is unheard of - but don't tell Zoro. Just buy their stuff, and get fast usually fee deliveries to boot! Highly recommended!!
Reply from Zoro2026-02-27
Dear Mike,
Thank you for your great review.
At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you.
If you need any further help, don't hesitate to reach out.
Regards,
Zoro Customer Service
Amazing! Honestly, never heard of this company. They had a shower head in a color I couldn't find anywhere. Despite winter storms and weather delays, I received my item quickly! Great service and price. Their mission of providing tools to everyone at reasonable prices is nice to see. Giving back to the community and youths, what's not to like.
Reply from Zoro2026-02-03
Dear Sue,
Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience.
If you need any further help, don't hesitate to reach out.
Best,
Zoro Customer Service
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