Excellent Costume
Costume arrived exactly as described. Delivery was prompt.
关于 Coshd
数据更新- 网站
- coshd.co.uk
- 分类
- 购物与时尚
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 89 条评价
- 差评回复率
- 51%（81/158 条）
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商家自述
Coshd specialized in tailor made costume making, having been in this field for more than 8 years. The costumes from Coshd are all hand-made, this is the main difference between our costumes and other fancy dress and cheap mass products.
以上内容由商家自行提供，未经平台核实。Coshd靠谱吗？
Coshd（coshd.co.uk）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 387 条用户评价，属于购物与时尚分类，口碑一般。评价两极分化：58% 给出 4 星及以上，同时 37% 打了 1 星；商家回复了 51% 的差评；评价主要围绕产品、质量、价格。数据最后更新于 2026-10-25。
评价综述
AI 生成Reviewers had a great experience with this company. Customers frequently praise the fantastic quality of the costumes, noting that the fabrics feel durable and the intricate details match the on-screen characters perfectly. Many buyers also note the incredibly fast shipping times, sharing that their orders always arrive safely and well ahead of schedule. Some reviewers were not happy with delivery delays or experienced frustrating issues regarding unexpected shipping carriers. Additionally, a few customers mentioned receiving items featuring poor quality materials or incorrect sizing that ultimately required complicated returns. Other shoppers felt disappointed when orders took longer than expected to process.
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。用户怎么说
Poor experience
Poor experience. I ordered the Barbie and Ken outfit and blonde wig. Firstly the items take a very long time to arrive (the maximum time stated) so do not order if you want quickly. The quality is bad for the price £70 down the drain, it is cheap flimsy materials, the only good item was the wig! The costumes come up tiny, I used the measurements on their website and they are not correct, 2 sizes too small on both men’s and women’s. I asked to refund and they said they recommend against it as I would have to pay ALOT to ship back to China!! They tell you to sell on Vinted or EBay. Take a look on these sites there are sooooo many of their costumes. Would not order from them again, be warned!
COSHD scamming then blackmailing customer
I ordered a Star wars costume of £90 (circa $115). Order number #HK38069. I never received the costume nor any refund. COSHD blackmailed me to delete my review: "if you do not delete the comment, we will not be able to apply for compensation." (Signed Yulia). I complained to the Trading Standards who asked me to inform the Police's Action Fraud as well. COSHD is Chinese but is using an UK website address and the British police always takes down scamming websites. If COSHD ever refund me, I'll fairly update this review of course. Low chances though.
Avoid at all costs!
Worst customer service I have ever dealt with in my life! Like alot of the other reviews I am having a problem with a return/refund. I placed an order to get an outfit for a Halloween birthday party, I wasn't given any updates for tracking, it was way over the time for delivery so I started emailing you get 1 reply every 24hours and well you might as well not get a reply as its pointless. I cancelled the order through the courier and had the item marked as return to sender which according to the retailer isn't correct, I have to apparently receive it and then return it in order to receive a refund (incorrect) I did some digging and this isn't the first time they have tried to pull this stunt, they want you to send it back to a different address at my own expense before I can receive a refund (also incorrect). They pleaded with my to keep hold of the item even thought I had no need for it, when I told them I just wanted a refund they refused, it's basically becoming theft at this point as they have the goods back but are keeping my money, I have opened a case with Klarna who thankfully I used so I have some protection, they are breaking multiple sections of the consumer rights act, I have also taken advice from trading standards as well. To sum up they are an absolute sham of an organisation, avoid at all costs, do not use!
Had issue and they resolved
Ordered a costume realises within minutes it was incorrect emailed the company to cancel order straight away as per their terms and conditions to contact them within 24 hours for a full refund, no contact from them still, called the bank this morning if no contact from them we will open a bank dispute, happy to remove the review if they contact us and refund us. Order number #HK40091 Update they contacted and refunded
Coshd 回复2023-11-24
Hello, sorry for the inconvenience, we have handled it for you. Feel free to contact us if you need anything, and have a good day.
The material is cheap…
The material is cheap and it doesn’t fit properly. I would like a refund to be honest
Coshd 回复2023-11-24
Hello, we contacted your email, but did not receive a reply. Sorry for the inconvenience. We suggest you send an email to [email protected]. Our customer service will take care of it as soon as possible. Thank you very much for your understanding.
If I could give 0 stars I would…
If I could give 0 stars I would. This “company” are absolutely awful from start to finish. Item arrived faulty - with a dodgy, flimsy zip that wouldn’t go up. As a fault on their behalf I thought I’d try for a refund as I am rightfully entitled to. But, after numerous emails back and forth, they tried saying it’s because I ordered the wrong size and that I am not entitled to a full refund as I can “get it fixed”. At the hopes of receiving a full refund I had to send pics/videos as evidence, I had been asked to return my item to a return address in China which legally you do not have to do, plus it would cost more than the item itself so what would the point be? In the end I settled for a 50% refund as I couldn’t bare to deal with the situation any longer and how deluded they were. - how can I possibly not be entitled to a refund for an item that was faulty on their behalf?! Stay clear from this dodgy company as they will make it very hard to get a refund for the poor quality items they sell. Lesson to self, always read reviews before ordering from a new place!
Further Issues
I didn't really think that I'd have to write another review about COSHD.co.uk especially since I have not made another purchase from them. I reccomend you read my first review as everything in it still holds true and I reccomend you contact an Ombudsman. After my previous issue with Coshd.co.uk I settled for a 50% refund. Not ideal but probably the best i was going to get after around 20+ emails. I thought fool me once shame on me and took the hit. However, some weeks after that settlement I was contacted again by Coshd.co.uk apologising for the inconvenience and poor customer service and offered me a full refund in exchange for deleting my negative review on Trustpilot. I still have not recieved said refund. They tried to guilt me with profit margins and statistics then eventually back tracked on the full refund (despite being entitled to it, without the need to ship back to their supplier) and acted as if the refund had never been promised. I didn't think my experience could have gotten much worse but I was wrong. Over 15 emails and almost 2 weeks later, I am left somehow more disappointed and frustrated than before. Same as the last review AVOID FOR YOUR OWN GOOD and do not fall for the obviously fake or fluke positive reviews.
No product no refund COSHD blame the carrier
I ordered a Halloween suit and paid £20 extra to ensure in arrives on time. I never received the suit and COSHD UK sent me to talk to Yodel, the carrier. UPDATE: Yodel admitted they lost the parcel and sent me back to COSHD UK for refund. COSHD UK once more sent me back to Yodel and asked me to be patient until an "official investigation" would be completed. Yodel knew nothing about any additional investigation. In the meantime COSHD asked me to delete this Trustpilot review, before any refund being issued. I told them the review would be updated when (and if) a refund is issued, not before. Citizens Advice forwarded my complaint to the Office of Trading Standards and also advised me to complain to the Police - Action Fraud as well, because COSHD may be Chinese, but is using an UK website address, which can be suspended.
I always buy from coshd
I always buy from coshd. I love them so much, the products are always great quality
Wanted to give it less stars purely…
Wanted to give it less stars purely down to expensive shipping costs and that it didn’t arrive in time for our party but just opened the package and tried it on and have to say the quality is incredible for the price. It looks amazing! More gutted now I couldn’t wear it. It’s a proper lined suit and could easily go for double the price.
Brilliant quality cosplays
This company is great, absolutely fantastic quality cosplays and I’ll most certainly be purchasing again and again. Wonderful customer services too! Thank so much xxxx
Terrible service
The quality is probably better than your local costume shop - but the experience of dealing with them not good. First the discount wouldn't apply and then they gave me the wrong amount off when i demanded the refund. Next the costumes do take nearly a month to arrive - although they make that clear. The costume sizes are all over the place and trouser come in smaller that they should, plus cheap poppers so won't stay on even if you wanted them too. Pointless sending them back because it cost £25 and they really pushed that in communcations - so they take your money and you loose loads if you send back. I asked for a partical refund and with some back and forth they agreed to 20% but there was another issue as once again they didn't know basic maths and were trying to give closer to 10%. Then Yulia got really sacastic and rude when i complaint. Not good and expensive for what you get, also sounds like they make them is some kind of sweat shop.
Coshd 回复2023-10-31
Hello, we have received your feedback. At present, customer service staff has solved it for you. If you have any other need for help, please contact us for your enquiry. Thank you for your comments on this shopping, we will certainly improve our service quality, wish you a good day.
Item never arrived. Poor customer service.
I Ordered a costume over a month ago, still have not recieved item. I got in contact with customer service (I still wanted the costume) who claimed it was with a neighbour.(obviously I checked here straight away, and a few times after!) They sent a photo of a random person with no package as proof!! I explained a multitude of times that it had not arrived. That it was not with a neighbour and customer service got quite rude! I did manage to EVENTUALLY get my money back but it was not easy! Quite disappointed at the whole experience. They wanted me to change my initial review which saw this as a scam before giving me a refund
Coshd 回复2023-10-31
Hello, we have received your feedback. At present, customer service staff has solved it for you. If you have any other need for help, please contact us for your enquiry. Thank you for your comments on this shopping, we will certainly improve our service quality, wish you a good day.
Don’t bother, terrible service
Emailed twice to return as sizing was so off, never received an email back. Don’t bother
Coshd 回复2023-10-30
Hi, sorry to reply you so late, our customer staff will usually reply within 24 hours of you sending the email (except holidays). We have settled the matter for you now. If you have any other questions, please feel free to contact us and have a good day!
One Piece Costume Wono Luffy
I ordered my wono luffy costume last Friday for comic con this weekend, paid the extra £20 for fast shipping and it arrived today, the costume is really good quality and you can tell it’s been custom made. I was hesitant first of all to order from here due to the reviews, but when I started reading into them they were from non verified users. I am very happy with my experience and also the communication between myself and the company as it only took a day for a response, but people need to understand that the company is based in china and china is 7 hours ahead.
Avoid for your own good.
I will update this review as my issue is resolved. I highly suggest any UK purchasers contact an Ombudsman as I will be doing if this is not resolved. I ordered my item on the 2nd of October for £82.99 and this is still unresolved. The item was listed as large but the top fitted as if it had been shrunk in the wash and was incorrect to what was listed on the site, regardless of this there were also blue Mark's and damage on pieces of the outfit. Customer service replies once a day. Despite buying from a UK site and the item actually being sent from the UK (I recieved mine in 3 days with return address listed) they will try to tell you that you must return it to their manufacturer in China at your own cost. You do not. That is their responsibility and you should not do this. You have the right to a refund as a consumer and only need to return it to who supplied it to you (Coshd.co.uk). AVOID.
Coshd 回复2023-10-30
Hello, sorry to reply you so late. We've settled the matter for you now. If you have any other questions, please feel free to contact us and have a nice day!
great product
great product, packaged with care
Happy customer
Great experience product was better quality than expected measurements spot on fits great delivery very quick
Arrived quickly, as described.
Package arrived very quickly, excellent service.
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