iPostal1

您好客户， 感谢您的评论。我们的客户服务团队努力提供优质服务，因此我们非常感谢您的反馈。 真诚的， 邮政1

嗨塔内莎， 感谢您的评论。团队努力提供优质的客户服务，因此我们非常感谢您的反馈。 真诚的， 邮政1

嗨朱莉， 感谢您的评论。我们很高兴听到您与我们的客户服务团队的良好体验。 真诚的， 邮政1

嗨麦迪逊， 感谢您的评论。我们很高兴听到您与我们的客户服务团队的良好体验。 真诚的， 邮政1

嗨，珍妮丝， 感谢您的评论。我们很高兴听到您与我们的客户服务团队的良好体验。 真诚的， 邮政1

嗨固定， 感谢您的评论。我们很高兴听到您与我们的客户服务团队的良好体验。 真诚的， 邮政1

嗨乔西， 感谢您的评论。得知您的经历，我们深表遗憾。 我们的目标是完全透明。转运定价取决于所选的包裹、承运商和服务级别。我们显示每个邮件的实时运费，以便您可以选择最适合您的需求和预算的选项。但是，国际货件的最终承运商费用有时可能会在处理后进行调整，以考虑承运商费用、交货地点附加费或本地处理费用。 话虽这么说，我们需要更多信息来了解您的情况。我们的客户服务团队将与您联系。 真诚的， 邮政1

嗨文森特， 感谢您的评论。 USPS 表格 1583 必须填写、经过公证并使用正确的 ID 提交，以便我们代表您接收邮件。如果未完成，您仍然可以使用该地址进行业务，无需处理邮件，这就是您的帐户被收取费用的原因。许多客户以这种方式使用我们的地址。由于文件的提交方式，我们的团队无法访问您的文件，但我们已联系以帮助解决此问题。  我们的记录显示您于 7 月 18 日星期六首次联系我们的团队，我们于 7 月 20 日星期一回复。 请注意，我们可以在周一至周五上午 9 点至晚上 8 点（东部时间）通过聊天、电子邮件或电话与我们联系。我们将与您跟进。 真诚的， 邮政1

嗨克里斯蒂安， 感谢您的评论。我们很高兴听到您与我们的客户服务团队的良好体验。 真诚的， 邮政1

嗨特梅卡， 感谢您的评论。 不幸的是，我们无法从该评论中识别您的帐户。 关于所描述的问题，我们建议您查看我们的常见问题解答，获取可接受的照片和地址 ID 列表，然后直接在我们的系统中填写 1583 表格，这将指导您逐步完成整个过程。 得知我们通过电话收到的延误消息，我们深表遗憾。一般来说，我们的聊天服务运行良好，是一种快速、便捷的回答问题的方式。我们的团队很乐意引导您完成 USPS 接收邮件所需的流程。我们的工作时间为周一至周五上午 9 点至晚上 8 点（东部时间）。 我们需要了解更多信息才能了解您的情况。请提供您的信息以及有关您遇到的技术问题的任何具体详细信息，以便我们的团队可以为您提供帮助。 真诚的， 邮政1

嗨布雷迪， 感谢您的评论。我们很高兴听到您与我们的客户服务团队的良好体验。 真诚的， 邮政1

嗨凯蒂， 感谢您的评论。我们的记录显示我们的客户服务团队无法找到活跃帐户。由于您尝试在不活跃的帐户上付款，因此您看到的待付款将自动撤消。 通常在几天之内，您就会在您的银行帐户上看到这一点。 得知您联系我们时遇到延误，我们深表遗憾。 一般来说，我们的聊天服务运行良好，是一种快速、便捷的回答问题的方式。请在东部时间周一至周五上午 9 点至晚上 8 点之间联系我们的团队。 真诚的， 邮政1

Hi Dermot, Thanks for your review. Unfortunately, we are unable to identify your account from this review. Regarding the issues described, the USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. If forms are submitted, they are reviewed and approved if in order. If you did file forms, they should have been approved so your mail could be received, or you should have been notified about what is missing or incorrect. We are sorry to hear about the delays in reaching our Customer Service team. Generally, our chat service works well and is a fast, convenient way to answer questions. Please note, we are available Monday-Friday 9am-8pm ET. You can cancel yourself by contacting our Customer Service team during business hours, or by logging into your digital mailbox and navigating to your mailbox settings from either the app or dashboard. We have thousands of happy customers using our services. Please provide your information so our Customer Service team can follow up with you. Sincerely, iPostal1

Hi Jennifer, Thanks for your review. Unfortunately, we are unable to identify your account from this review. Upon signup, your subscription starts and autorenews monthly or yearly, depending on the plan chosen. Payment is automatically taken from the primary payment method on file. Once a digital mailbox is set up to receive mail, charges accrue only for storage or requested tasks. No charges are applied without approval. We need to know more to understand your situation. Please provide your information so our Customer Service team can follow up with you. Sincerely, iPostal1

Hi Charles, Thanks for your review. Our mail center partrs work hard to provide great service, so we appreciate your feedback very much. Sincerely, iPostal1

Hi Jojo, Thanks for your review. Unfortunately, we are unable to identify your account from this review. Regarding the issues described, the USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. Thousands of our customers have completed this process. Please provide your information so our Customer Service team can assist you. Sincerely, iPostal1

Hi Luciano, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1

嗨任务， 感谢您的评论。我们的团队努力提供优质的客户服务，因此我们非常感谢您的反馈。 真诚的， 邮政1

Hi Glen, Thanks for your review.  We are sorry to hear about your experience with your mail center. We work closely with our mail center partners to ensure that our standards of service and quality are maintained. All locations are approved by the USPS as a Commercial Mail Receiving Agency (CMRA), where your mail is securely stored until you create a task to forward, open and scan, pickup, discard, or shred it. We have thousands of happy customers using our services. Most PO Boxes at your local post office cost twice as much without the benefits of digital mailbox service.  If you would like to switch to a location that better suits your needs, our team is happy to assist you. We see our team followed up with you. Please contact us if you have any questions. Sincerely, iPostal1

Hi Adam, Thanks for your review. Unfortunately, we are unable to identify your account from this review. Regarding the issues described, the USPS requires the Form 1583 be completed, notarized and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. If they are not completed, you will still be able to use the address for your business without the mail function. That is why your account was charged, whether or not you file the Form 1583. Many customers use our addresses this way. You can cancel yourself by logging into your digital mailbox, and navigating to your mailbox settings either from the app or dashboard, or contacting our Customer Service team. Please provide your information so our team can follow up with you. Sincerely, iPostal1