iPostal1

Hi Nathan, Thanks for your review. Unfortunately, we are unable to identify your account from this review. The policy described is Proof.com's policy, not ours at iPostal1. We understand your hesitation regarding your personal data. We work closely with Proof.com to ensure customer privacy and security are taken very seriously. We have had thousands of customers use Proof.com. Also note, we are SOC 2 certified, and this information can be found on our website. All locations are approved by the USPS as a Commercial Mail Receiving Agency (CMRA) and we want to ensure you feel secure using our services. We are sorry to hear about the experience you had at your mail center. Many locations allow you to submit the Form 1583 in person. We recently updated our dashboard for a more organized and streamlined process, so it's possible your mail center missed where to upload. We work closely with our mail center partners and would like to follow up with them to make sure they know how to upload documents correctly. Please provide your information so our Customer Service team can follow up with you. Sincerely, iPostal1

Hi SAYID, Thanks for your review. We are happy to hear about your positive experience with our service. Sincerely, iPostal1

Hi Jose, Thanks for your review. We are happy to hear about your great experience with our Customer Service team. Sincerely, iPostal1

Hi The, Thanks for your review. We are happy to hear about your great experience with our Customer Service team. Sincerely, iPostal1

Hi Eric, Thanks for your review. Our goal is total transparency. While we do have many customers who successfully use their iPostal1 addresses for official registration purposes, ranging from registering businesses to obtaining driver's licenses, we highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. The regulations on things like this vary from state to state, so we cannot guarantee that you will be able to use the address for your desired purpose. This information can be found in our FAQs. Additionally, per USPS regulations for all commercial mail receiving agencies, standard USPS Change of Address forms cannot be used to forward mail away from our locations. Because of this, we highly recommend filing a Temporary Change of Address. You can find that recommendation in our FAQs and across our website within the signup steps. To receive your mail elsewhere, you can submit a USPS 3546 Correction Form at any US Post Office. This form is only available in paper format and cannot be submitted online. You can also notify your senders directly of your new address. You can cancel yourself by logging into your digital mailbox, and navigating to your mailbox settings either from the app or dashboard, or contacting our Customer Service team. We have thousands of happy customers using our services. Our team will follow up with you. Sincerely, iPostal1

Hi Jeff, Thanks for your review. We are happy to hear about your great experience with our team. Sincerely, iPostal1

Hi williamson, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1

Hi Joena, Thanks for your review. We are happy to hear about your great experience with our Customer Service team. Sincerely, iPostal1

Hi Help, Thanks for your review. We are happy to hear about your great experience with our Customer Service team. Sincerely, iPostal1

Hi David, Thanks for your review. We are happy to hear about your experience with our service. Sincerely, iPostal1

Hi Mira, Thanks for your review. Our team work hard to provide great service, so we appreciate your feedback very much. Sincerely, iPostal1

Hi DL, Thanks for your review. Unfortunately, we are unable to identify your account from this review. Regarding the issues described, the USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. If forms are submitted, they are reviewed and approved if in order. If you did file forms, they should have been approved so your mail could be received, or you should have been notified about what is missing or incorrect. Our goal is total transparency. We offer substantial discounts for additional notarizations during the same session. This information is listed on our FAQs page, and details about sign up steps are listed throughout our website. We understand there can be delays in reaching our team via chat. Due to our rapid growth, we are hiring new Customer Service representatives as fast as we can. Generally, our chat service works well and is a fast, convenient way to answer questions. We do resolve chats after a period of inactivity. We recommend staying near your device to ensure you keep your spot while waiting. Our Customer Service team is highly professional and always tries to help. We apologize if in your case the representative did not properly address your concern. We have thousands of happy customers using our services, and we want you to have a great experience using iPostal1. Please provide your information so our team can follow up with you. Sincerely, iPostal1

Hi Victor, Thanks for your review. We are happy to hear about your positive experience with our service. Sincerely, iPostal1

Hi Ota, Thanks for your review. We are happy to hear about your great experience with our service. Sincerely, iPostal1

Hi Cynthia, Thanks for your review. We are happy to hear we were able to assist you. Sincerely, iPostal1

Hi Clarence, Thanks for your review. Our team works hard to provide great Customer Service, so we appreciate your feedback very much. Sincerely, iPostal1

Hi Inform, Thanks for your review. Our team works hard to provide great Customer Service, so we appreciate your feedback very much. Sincerely, iPostal1

Hi YSB, Thanks for your review. You can cancel your service at any time prior to your next billing date to prevent your subscription from automatically renewing. If you want to continue using your mail service for the entire duration of your current billing cycle, please cancel right before your next renewal date. Please note that canceling your service closes your account. To remain compliant with USPS regulations, the mail center requires an active account to receive and handle mail on your behalf. We have thousands of happy customers using our services. Please contact our Customer Service team if you have any questions. Sincerely, iPostal1

Hi Martha, Thanks for your review. The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. When forms are submitted, they are reviewed and approved if in order. We see our team notified you that the uploaded documents were incorrect. Our goal is total transparency. Information about sign-up steps and all acceptable forms of ID are listed on our website. We are happy to hear about your positive experience with our Customer Service team, and we apologize for any delays you encountered. Generally, our chat service works well and is a fast, convenient way to answer questions. Our team will follow up with you. Sincerely, iPostal1

Hi Natasha, Thanks for your review. We are happy to hear our Customer Service team is assisting you. Please contact our team if you have any questions. Sincerely, iPostal1