Lookfantastic（lookfantastic.ae）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 197 条用户评价，属于美丽与健康分类，口碑一般。评价两极分化：55% 给出 4 星及以上，同时 36% 打了 1 星；商家回复了 100% 的差评；评价主要围绕产品、价格。数据最后更新于 2026-09-06。
综合356条评价，大多数评价者对整体体验还算满意。消费者经常提到在线商店导航简单，赞赏顺畅的下单流程和优惠折扣。人们也喜欢探索平台上丰富的护肤品牌选择和正品。 然而，一些顾客也抱怨配送费高和到货时出现意外额外费用。少数购物者提到订单经常被分成多个包裹，导致分别发货和额外收费。许多其他人经历了意外的配送延误或等待购买的商品最终到家时发现物品缺失。
本段由 AI 基于该企业的全部评价自动归纳，仅供参考，不代表平台立场。你们一直在为我使用的护发产品做广告，当我订购时，你们很乐意立即拿走我的钱。几天后，您说产品不再有库存。
Hello Suzanne, We sincerely regret the frustration caused by the out-of-stock issue after your order. We are actively improving our inventory system to prevent this. A message has been sent to your account. Kind regards, Liam
易于搜索和显示 希望交货快点
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
我的订单在哪里，我只收到一件商品，没有明确的描述，其余的在哪里，而且它说已完全交付？
Hello, Thank you for leaving your review. I am sorry to hear you have had an issue with the delivery of your order. I have investigated this and sent you a message to your online account. Please log in to your account at your convenience to receive my message. Regards, Leah
如果您在阿联酋，请不要从该网站订购。他们没有像他们声称的那样的退货政策。给出的退货地址没有联系人/电话号码，我指定的快递员无法联系到他们。当向客服询问退货联系电话时，他们只是拒绝并说没有联系电话。最差的客户服务！
Hi, Thank you for taking the time to leave a review. We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trustpilot account? We look forward to getting this resolved. Kind Regards, Sam
完全是欺诈公司。一个接一个的谎言。不尊重他们的客户。他们认为他们是白痴和傻瓜。在近两天后继续我的评论，我收到了一条显然是定制的消息，来自一个名叫 Sam 的人（我不知道他是否存在），说他非常抱歉并通过我的帐户联系以解决问题。他在撒谎。没有人知道什么，解决方案又是等待再次向我发送电子邮件。现在我们已经第五天了。我从来没有与像这样的骗子做生意他们。礼貌地说，他们完全没用，而且是骗子。远离他们
Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam
唯一失望的是， 我只买了 52 AED 的口红， 还要额外付 35 AED 的运费。 在 LookFantastic 购物要避免运费，门槛太高了。
你好 Rishi， 感谢你抽出时间留下评价。 很抱歉你在这个订单上遇到问题，我已经为你调查此事，并通过你的账户联系了相关方来解决。 请登录你的账户查看此消息。 谢谢， Sam
Lookfantastic 的产品很棒，但运费非常高。唯一的选择是 35 迪拉姆和 100 迪拉姆，但订单仍然无法当天送达。最重要的是，电子邮件提供的折扣代码对我来说都不起作用。总的来说，体验可能会好得多。
您好， 感谢您抽出时间留下评价。 很抱歉您在订单中遇到了问题，我已为您调查此事并通过您的账户联系了您以解决该问题。 请登录您的账户查看此留言。 谢谢， Sam
感谢您的应用程序，它让我们更轻松
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
产品范围非常广泛。易于浏览的网站。超值折扣，并且免费送货。
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
超值优惠和套餐。价格优惠。可用性。
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
我总能找到最好的护肤品，我不必到处寻找
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
所请求产品的可用性和价格。
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
我在这家公司有过很好的经历。我经常设法得到当地买不到的东西。唯一的缺点是，有时您不知道商品是否会在稍后取消，但有利的一面是，在确认有货之前，他们不会向您收取费用
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia
这家公司会现场回复每一个问题，并处理所有购买问题直到退货和退款，优质的服务👏
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia
我喜欢 Lookfantastic，它拥有最好的产品系列，而且即使在缴纳关税后，它的价格也比我们在当地买到的要便宜得多。另外，我在上次订单中收到了一个损坏的粉底瓶，他们立即发送了替换品，所以客户服务非常好！
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia
易于下订单。现在只是等待发货
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia
共 197 条符合条件的评价
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