优质的客户服务
非常感谢 Korbin 在我即将到来的旅行中帮助我纠正座位安排。
Dear Joe, Thank you for this awesome feedback! We're glad everything worked out. Safe travels! Faithfully yours, Ovago
Ovago 竭尽全力让旅客安全可靠地到达目的地。 我们是一家国际在线旅行社,提供最好的旅行服务,帮助来自世界各地的人们以折扣和实惠的价格购买机票。 闪电般快速的搜索,从任何航空公司或任何目的地的单程航班到环球旅行。 24/7 可靠支持我们的旅行专业团队随时为您服务并随时准备提供帮助。
Ovago(ovago.com)在 OK.one 的综合评分为 3.6 分(满分 5 分),基于本站收录的 200 条用户评价,属于旅游度假分类,口碑一般。评价两极分化:66% 给出 4 星及以上,同时 31% 打了 1 星;商家回复了 99% 的差评;评价主要围绕客户服务、价格。数据最后更新于 2026-08-12。
看了 155 条评论,评论者对这家公司的体验非常好。客户经常称赞知识渊博的工作人员在购买复杂的机票时表现得异常耐心、友善和支持。旅客真正欣赏顺利的预订流程和代理商令人难以置信的奉献精神,他们确保每一个旅行细节都得到顺利处理。 一些评论者对完成在线预订后立即出现的意外价格上涨和货币差异感到不满意。消费者还提到,在尝试解决预订错误或确保退款时,客户支持毫无帮助,令人非常沮丧。还有一些人遇到了未完成选座以及付款后缺少行程确认等麻烦问题。
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。非常感谢 Korbin 在我即将到来的旅行中帮助我纠正座位安排。
Dear Joe, Thank you for this awesome feedback! We're glad everything worked out. Safe travels! Faithfully yours, Ovago
三个星期以来,我一直试图前往塞拉利昂。这对我来说是一个充满压力的时期,但奥利弗能够与我合作并确保我能够得到确认。他为我辛勤工作了 12 个小时,以确保我没有被定价过高或座位被占满。 奥利弗确实是危难时刻的天赐之物。谢谢你,非常感谢。最好的,弗雷丹娜
Dear Fredanna, Thank you for sharing your experience with us. We're thrilled to hear that everything went well. Please know that we remain available incase you have any questions. Safe skies Faithfully yours, Ovago
代理人(格蕾丝)非常耐心和有礼貌。她从未放弃我,并且能够满意地回答我所有的问题。
Dear Kwabena, Thank you for sharing your lovely booking experience with Grace! It’s our pleasure to assist you throughout, and should you need any additional support, we’re happy to help! Faithfully yours, Ovago
代理 Esobe 非常乐于助人,在整个预订过程中遇到困难时他都让我放心。 她回答了我所有的询问,而且举止非常专业。
Dear Carrie, Thank you so much for this amazing feedback! We're glad that Esobe was able to assist you throughout the booking process. Please know that we're just a WhatsApp message away if you have any questions. Have a fantastic trip! Faithfully yours, Ovago
与格雷森在奥塞奇的奇妙经历,非常耐心,有礼貌,专注于我们的需求以及我们可以做些什么来帮助我们。格雷森干得好,感谢您帮助我们预订。
Dear Wil, Thank you for choosing us! It’s our pleasure assisting you throughout. Should you need any additional support, just let us know. We’re here to help! Faithfully yours, Ovago
贝克汉姆最高分 Ovago Travel 的 Beckham A 获得最高分。他总是以优惠的价格为我找到完美的航班,即使 Expedia、Kayak 等网站上没有提供这些航班。他对待我就像对待家人一样,回复很快。当您致电 Ovago 时询问他,他会给您回电。 100%。
Dear Teri, This is fantastic! Thank you for sharing your booking experience with Beckham! We're thrilled to hear that he was able to recommend the best deals for you. Should you have any concerns, please feel free to let us know. Wishing you a wonderful journey! Faithfully yours, Ovago
Dear Harouna, Thank you for your feedback and rating! It was a pleasure serving you! Faithfully yours, Ovago
与其他公司相比,机票便宜。代理非常友好
Dear Debenz, Thank you for choosing us! It’s our pleasure to provide you with great deals and a seamless booking experience. We look forward to having you back soon. Wishing you safe skies! Faithfully yours, Ovago
Femmy 旅行社非常有效率,他非常乐于助人
Dear Ajibola, Thank you for booking with us! We’re glad to hear that you found Femmy efficient , it was our pleasure to assist you. Should you have any questions, please don’t hesitate to reach out anytime. Faithfully yours, Ovago
我非常感谢 Peace 在帮助我购买机票和残疾方面的出色帮助。她很耐心,很专业,让整个过程顺利无压力。 她的沟通很清晰,她花时间为我找到最好的选择。 我强烈推荐她的服务给任何寻求可靠和友好旅行支持的人。 谢谢你,和平!
Dear Armand, Thank you for this lovely review! We're thrilled to know that Peace was able to assist you throughout and that everything went smoothly. Should you have any questions, please feel free to let us know. Wishing you a fantastic trip! Faithfully yours, Ovago
我的经纪人 Jubril 非常专业而且很有耐心。他一路帮助我并确保每个请求都得到满足。
Dear Adetoun, Thank you for this wonderful review! We’re glad to hear that Jubril was able to address all your concerns and patiently guide you throughout the process. Should you have any questions or need additional support, please don’t hesitate to let us know , we’re here to help! Faithfully yours, Ovago
艾美非常有耐心。尽管我的日程很忙,他还是花时间倾听我的需求,并根据我的空闲时间尽可能地获得最好的门票。
Dear Adedoyin, Thank you for taking the time to share your lovely booking experience with Emmy. We’re glad to hear that she was able to secure the best itinerary for you. Should you have any questions or concerns, please don’t hesitate to reach out to us anytime. Safe skies! Faithfully yours, Ovago
经纪人艾美说的是实话。他清楚地解释了一切并提出了他的建议。
Dear Prof. Samuel, Thank you for booking with us! We’re thrilled to know that Emmy was able to assist you throughout the entire process. Please know that we remain available in case you have any concerns or require further support. Safe travels! Faithfully yours, Ovago
Jubril 的服务很好。太有耐心了他引导我完成整个过程,直到我得到满意的结果。每次我回电话时,我都不需要等待很长时间就得到答复。谢谢。
Dear M.G., Thank you for sharing this wonderful review! We’re delighted to hear that your booking experience with Jubril was excellent. If you have any questions or concerns, we’re here for you 24/7. Safe travels! Faithfully yours, Ovago
艾美不遗余力地确保我们的旅行得到了优惠的价格。他的专业精神和同理心大有帮助。我会把他推荐给任何正在寻找优惠旅行优惠的人。
Dear Femi, Thank you for your trust and kind recommendations! We're thrilled to hear that Emmy went above and beyond to secure the best deal for you. If you have any questions or concerns, please don’t hesitate to reach out to us at any time. Safe travels! Faithfully yours, Ovago
艾美不遗余力地确保我得到良好的服务。 整个过程中他的反应非常积极。
Dear Adelou, Wow! Thank you for this wonderful review!It’s our pleasure to provide you with a seamless booking process. If you have any questions, please feel free to contact us anytime. Safe skies! Faithfully yours, Ovago
奥瓦戈(Ovago)将我的航班更改为与预订不同的日期,并且我支付了额外费用以获得更舒适的座位 - 他们不会尊重这一点。距离这次飞行还有四个月!奥瓦戈最惨了!在这次审查之后,他们在工作日中间给我打了几次电话……另一端没有人。他们给我留下了有关这篇评论的消息……所以更新一下:我直接通过达美航空预订,多花了几百美元,没有遇到任何问题。我建议你也这样做。
Dear Charlie, We’ve been trying to contact you regarding this case; unfortunately, we haven’t received any response from you. We’re pleased to confirm that the full refund, including the seat assignment, has been processed to the original form of payment used during the booking. Once again, thank you for bringing this matter to our attention. Should you need any additional support, please let us know, we’re here to help. Faithfully yours, Ovago Initial response Dear Charlie Weber, Thank you for reaching out to us regarding the involuntary schedule change initiated by the airline. Based on the booking history, you opted for a refund. Additionally, we noticed that you added seat assignments to this itinerary.Please be advised that your refund request for both the tickets and seat assignments has been submitted to the airline. We completely understand your frustration and sincerely apologize for the inconvenience caused. Rest assured that any updates regarding your case will be promptly communicated to you. Should you have any questions, please feel free to let us know. Faithfully yours, Ovago
一位名叫 Dele 的经纪人非常友善、友善、慷慨且耐心。他不断地打电话给我,询问有关我和我父母航班的最新消息。他非常出色地解释了一切,只是为了确保你明白他在说什么。我绝对推荐他。最好的之一。
Dear Olive, Thank you for choosing us! It’s our pleasure to provide you with a seamless pre- and post-booking experience. Please know that we remain available in case you have any concerns or are looking to book a new trip. Wishing you and your family a fantastic journey! Faithfully yours, Ovago
该提供商是一个骗局。我们拿到了诱饵,并在预订后 2 小时内更换了诱饵,价格上涨了 40%。在证明“意外”价格上涨的合理性时,客户服务甚至是被动激进的。
Updated response Dear John, Thank you for reaching out to us. We previously requested your booking details but have not yet received a response. These details are essential for us to address your concerns promptly and effectively. If you have any questions or would like to discuss the matter further, please don’t hesitate to call us or email us at [email protected]. We’re here to help. Faithfully yours, Ovago Dear John, Thank you for reaching out to us. We're sorry to hear about this and would like to look into the matter further. Could you please share your booking details? Alternatively, you may provide more information by emailing us at [email protected]. We look forward to hearing from you. Faithfully yours, Ovago
我与 Ovago 的客户助理 Wisteria 一起度过了一段美好的经历。它非常有帮助,因为花时间解释和回应我所有的担忧。我想赞扬她所做的出色工作。
Dear Godsway, Thank you for booking with us! We're glad to hear that your booking experience with Wisteria was excellent. Should you have any questions, please don't hesitate to contact us anytime. Wishing you a fantastic trip! Faithfully yours, Ovago
共 200 条符合条件的评价