Pretty blouse
Although I did have to order 2 sizes bigger then I usually order I do just love my blouse. It is beautiful and delivered so fast. There communication was great also.
关于 Rosegal
数据更新- 网站
- rosegal.com
- 分类
- 购物与时尚
- 所在地
- 中国
- 状态
- 待认证
- 近 12 个月
- 8 条评价
- 差评回复率
- 99%（341/343 条）
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商家自述
At Rosegal.com, fashion is attitude and fashion is a lifestyle. We live and breathe fashion, both new and vintage, and we believe you also share the same passion. If you have any issues with your order please contact us directly via our Support Center here: https://www.rosegal.com/contact-us/ We are happy to assist you.
Rosegal靠谱吗？
Rosegal（rosegal.com）在 OK.one 的综合评分为 3.1 分（满分 5 分），基于本站收录的 848 条用户评价，属于购物与时尚分类，口碑一般。23% 的评价为 1 星，差评比例偏高；商家回复了 99% 的差评；近 12 个月新增 8 条。数据最后更新于 2026-10-24。
用户怎么说
only half my order came
only half my order came. Their customer service is terrible. The contact function in the ap is awful and times out too quickly to actually resolve customer service issues and there is no way to retrieve the conversation later. I would give one star, but the item I did receive was cute. next time I'l save my money and buy from amazon
Rosegal 回复2019-06-28
Dear Meg, Thank you for taking the time to write a review. We apologize for your case. We regret to hear that you have not received all the items. We will try our best to help you. Could you please provide us more information and your order number？ Once we receive your information，we will offer you the proper solutions. Thanks for your patience and understanding. Best regards， Rosegal Customer Service
Quality item!
I had ordered a swimsuit! Honestly, it's one of the best looking swimsuits I've owned, and it actually fits my body type very well. My only complaint would be that I had ordered it at the beginning of summer, and it did take over a month to receive.
Rosegal 回复2019-06-28
DearAriana， Thank you for taking your time to write your review. We regret to hear that you have not received the order. For your order ZP19***57： You placed the order on June 18,2019 and we shipped it to you on June 19,2019. The shipping method you have chose is standard shipping and we have chosen the correct shipping method as your request. The delivery time may also be affected by extenuating circumstances such as extreme weather conditions, national holidays and peak delivery seasons. If any question, please email to [email protected] or submit a ticket here:https://support.rosegal.com/ticket/ticket/index. Thanks for your patience. Rosegal Customer Service
I love the site
I love the site. It has a very wide variety of items, and plenty of clothing styles to choose from. The prices are moderately cheap as well. There are many sales and promotions. Most items ship, and arrive, very quick. I had a problem with only one item. I ordered it just as it was running out of stock. I ended up waiting almost two months before it arrived because we had to wait for the company to supply more. Rosegal support was sympathetic, and got the order processed as soon as it came in. The customer support options are a bit limited, so I hope they update their support system to give more options for customers with questions.
Cute clothes and other stuff
Cute clothes in all sizes (men and women, plus) also housewares and toys, etc. My orders have always arrived within the stated window; I just make sure to leave enough time to receive my order. The only real caveat is to check the measurements for each garment before ordering to be sure you're getting something that will fit you - not every S/M/L/XL/2X etc. has the same measurements.
Cute, affordable clothing.
I ordered from Rosegal, and had a good experience with them. All my items came as described, and I had the expedited shipping, which wasn't too long of a wait. The quality was nice and the sizes were pretty accurate for me personally. Advice when ordering is pay attention to the size chart and measurements along with what the clothing is made of to get the most accurate fit. Will repurchase again from them.
I'm a new shopper...great customer service!
I'm a new shopper that went on a binge for summer swimsuits and vacation clothes. Sizing was a little tricky for some pieces which resulted in me having a few things that needed to be returned or exchanged. The ticket process was very effective in getting those things taken care of... I received exchanges in a few weeks. My credit/refunds were processed in a timely manner. Now that I know the size chart changes with the various items, I haven't had any issues finding the right size. Just don't order the same size you would in a department store...check the sizing charts for each piece...they do vary.
Prices,shipping
Prices,shipping, and quality are pretty good. The sizes are not really for US men. Make sure you know your measurements when purchasing products. They tend to run small.
Value vs quality
I really like that the quality is much more for what you pay for. I would recommend to anyone who's interested in purchasing something, to first check their size chart, it will fit you much better! I do reviews of bikinis and collabs and you can see a lot of them and how they fit on my Instagram. (emariethompson) Xo
Excellent customer service online with chat
There were a couple items that would not make it before my cruise in 2 weeks and they took the time in chat to individually replace each item with a new one I picked and get it too me in time ....it was much appreciated as I needed a swimsuit. Only problem is they are sold out of many items that still show for purchase....should put out of stock on the items.
Great site, with good prices and fast shipping
This was the second order at Rosegal. And just as the first time. The price was good and the I received the order very fast.
Worse shipping ever... Takes too long
I ordered and even pay more to be expedite shipping, and It is been over 3 weeks and hasn’t been shipped yet. Also, they don’t want to return my money, because I want to cancelled the order. I wont buy in this page, ever again.
Rosegal 回复2019-05-08
Dear Denisse, We regret about this situation. We apologize for the stock issue. We have already submitted this issue to our related department and we will surely improve it in the future. Our website will not charge indiscriminately. If you feel that you have been charged twice, please provide us with a certificate so that we can solve this problem better. Our team has reviewed your complaint and offered you a solution in the ticket. Could you please answer us ? Thanks for your patience and understanding. Best regards， Rosegal Customer Service
Pretty nice
The shipping was pretty quick but the overall quality of the item was not necessarily great. All in all the shopping experience was pretty satisfactory.
Amazing Value for money!
The quality of the dresses is very nice considering the cost. I have bought 5 dresses from this company and have been satisfied with all of them. My only concern and hence not giving 5 stars is that the same size is sometimes different on different dresses. I bought 3 dresses the same size, 2 fitted perfectly, the third was too tight
Rosegal is awesome
I placed my order on March 13 and it arrived on March28th. There were no issues with the product or the quality. I was impressed with how easy the site and ordering is on Rosegal.
Great Customer Service
I spent over $100 and recieved free shipping option. Although the packages took a while to come in, their customer service has proven itself to be fantastic. When an article of clothing is ill fitting, they don't ask for it to be returned, but donate it to charity. They've handled my issues wonderfully and though I was upset about the lack of shipping updates, they're willingness to work with you in any way to fix the issue is well worth the wait.
Rosegal 回复2019-04-20
Dear Halle， Thanks for your review. We are so sorry to hear that you have been experiencing stock issue. Stock and availability shown on our site is for your reference only. While we strive to provide the most accurate and timely information, availability may keep changing due to the high demand. We have already submitted this issue to our related department and we will surely improve it in the future. In order to solve your problem efficiently，please send us your order number. We will try our best to help you. Thanks for your patience and understanding. Many thanks, Rosegal Customer Service Team
So far this website hasnt pleased me…
So far this website hasnt pleased me one bit. I have paid shipping to have my items here within 7-15 days. That's what my order said. And it has now been 7 business days and they havent even shipped my order! I will be demanding for refund if my items arent here on business day 15! And everytime someone else has posted this issue... the company replies with the same answer..... STOCK ISSUE
Rosegal 回复2019-04-19
Dear Tessa , We regret about this situation. We regret to hear that your order was delayed due to the stock issue . Total delivery time= processing time+shipping time Processing time:AllRosegal products require a processing time. It is necessary for us to inspect all items one by one prior to shipping. Processing time takes usually 3-7 business days. Specific processing is indicated each item page. Please kindly note that we will try our best to resolve the issue for each customer. Could you please provide us the valid order number？ Looking forward to your reply. Many thanks， Rosegal Customer Service
very happy with this page
very happy with this page, good prices, great offers and quality and perfect delivery times. All in order
"Solid Color Men's Retro Drawstring Knight Sweater" & "Colorful Stripe Coral Velvet Large Area Rug"
The "Solid Color Men's Retro Drawstring Knight Sweater" is really nice and came as pictured. I was only disappointed about the choice of colour: When I ordered it on my laptop I could only chose between gray and black. When I looked at it on my phone after ordering I saw that there would have been other options, which I would have choosen instead, like red and green. The "Colorful Stripe Coral Velvet Large Area Rug" also looks like on the pictures. The only drawback is that you can see where it was folded for transport. That might disappear after a while though. In total I liked the products and I was happy with my purchase.
Good company to deal with
I have bought a lot of items from Rosegal. They are good quality and well made. Prices are good. Clothing sizes leave a lot to be desired.
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