Travelpro® USA

Thank you for your review! We’re so happy to hear how impressed you are with both the carry-on and under-seat duffel. It’s great to know the spacious design, smooth-gliding zippers, and durable materials stood out to you—and that the set works perfectly together for short trips while keeping everything organized and accessible. That’s exactly what we aim for!

Thank you for your review, Debbie! We’re so glad to hear you’re loving the smooth-rolling wheels and found a great deal on your blue bag. It’s especially wonderful to know it meets your needs for easy movement and comfort—we hope it makes your future travels even more enjoyable!

Thank you for your review, Barbara! We truly appreciate your continued loyalty over the years and are so glad to hear you’ve consistently found our luggage to be durable, well-designed, and high quality. We also appreciate your feedback regarding the packaging—this is helpful and will be shared with our team as we’re always looking to improve the delivery experience. Thank you again for choosing Travelpro®!

Thank you for your review, Kathie! We’re so glad to hear our customer service team was prompt and helpful in assisting you. While we wish we could have replaced the wheels on your 9-year-old bag, we’re happy you found a new Travelpro® piece that works for you. We truly appreciate your continued support and hope your new bag serves you well on many future travels!

We’re sorry to hear about your experience and the frustration this caused. We’ve requested additional information through Trustpilot (privately) so our team can review your case in more detail, as we were unable to locate your previous claim based on this review alone. Please provide your order number, ticket #, or the email used so we can look into what happened with the return label and final sale determination and work toward a resolution for you.

We appreciate you bringing this to our attention and are sorry for the frustration regarding the shipping cost. We’ve requested additional information through Trustpilot (privately) so we can review your claim, as we were unable to locate your previous case. Please share your ticket #, order number, or email used so we can take a closer look and clarify the warranty process for you.

We’re very sorry to hear about your experience and understand how upsetting this must be. We’ve requested additional information through Trustpilot (privately) so our team can review your case in full, as we were unable to locate your previous claim. Please provide your ticket #, order number, or the email used so we can investigate what happened and assist you further. Edit: It appears that our attempt to retrieve your contact details to help you further was unsuccessful. We are unable to assist reviewers whom remain anonymous or partially anonymous and submit unrelated comments that may not reflect the accurate experience and overall resolution. To assist further, please provide all accurate contact details related to your potential claim (email address, ticket number, order number). For accuracy and to maintain the integrity of our records, we’re unable to determine your ticket based solely on the name provided.

Thank you for your review, David! We’re so glad to hear you found our website helpful for shopping and comparing the different luggage models. It’s especially great to know you enjoyed the final sale category as well. We truly appreciate you taking the time to share your experience and hope you enjoy your Travelpro® purchase!

Thank you for your review, Teruyo! We’re so pleased to hear you were happy with the very fast shipping, easy exchange process, and quick arrival of your replacement item and third purchase. It means a lot to know the ordering and exchange experience went smoothly for you. We truly appreciate your support and hope you enjoy your Travelpro® items!

Thank you for your wonderful review, Mo! We’re so glad to hear that purchasing two different check-in luggage styles helped you find the perfect fit and that the return process was quick and easy. It’s also great to know our warranty and overall experience gave you confidence in your purchase. We truly appreciate your recommendation and hope your Travelpro® luggage serves you well on many great trips ahead!

Thank you for your 5-star review, Mrs. S. We appreciate you taking the time to share your feedback with us. It looks like your comment may not have included details about your experience, but we’re very glad to see the positive rating and hope you’re enjoying your Travelpro® luggage. If there’s anything specific you’d like to share about your experience, we’d love to hear more!

Thank you for sharing your experience with us. We’re truly sorry to hear about the frustration this situation caused and appreciate you taking the time to provide such detailed information. Your comments have been shared with our team so we can review the communication and work on improving clarity moving forward. We appreciate you bringing this to our attention.

Thank you so much for your fantastic review, Georgette! We’re so glad you’re impressed with the lightweight yet sturdy design—and that the pockets, built-in lock, and sleek look stood out to you. It’s especially meaningful to hear that a recommendation from your frequent-traveler son led you to us! We’re also thrilled the delivery was fast and that your luggage arrived perfectly packaged. We truly appreciate you sharing your experience.

Thank you so much for your wonderful review, Phyllis! We absolutely love hearing that you’re loving your luggage—that kind of enthusiasm says it all! 😊 It means so much to us that your Travelpro® piece is making you happy, and we truly appreciate you sharing your experience.

Thank you so much for your wonderful review, Catherine! We’re delighted to hear your order arrived with timely shipping and that the packaging stood out as outstanding. We work hard to ensure every bag arrives quickly and in perfect condition, so your feedback truly means a lot!

Thank you so much for your 5-star review, Kim! We love hearing that you find your luggage solid and dependable—that durability and reliability are exactly what we aim to deliver for every traveler. We truly appreciate you taking the time to share your feedback!

Thank you so much for your lovely review, Andrea! We’re thrilled to hear you’re impressed with the excellent quality and that the fresh, vibrant color was such a hit—especially with your daughter! There’s nothing better than luggage that performs beautifully and looks great doing it. We truly appreciate you sharing your experience.

Thank you for taking the time to share your detailed feedback. We’re sorry to hear about your experience and understand how frustrating this must feel. We want to ensure everything was handled correctly in your specific situation, so we’ve requested additional information through Trustpilot (it's private) so we can review your warranty claim and charges more closely. Please share your order number, claim number, or the email used so we can take another look. Thank you again for bringing this to our attention — we’d welcome the opportunity to review your case further.

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation must feel. We’d like the opportunity to review your specific case more closely and see how we can further assist. We’ve requested additional details through Trustpilot (this request is private) so we can locate your order and warranty claim. Please share your order number, ticket number, or the email used for purchase so our team can investigate further. We appreciate you bringing this to our attention and would welcome the chance to take another look at your situation. Edit: It appears that our attempt to retrieve your contact details to help you further was unsuccessful. We are unable to assist reviewers whom remain anonymous or partially anonymous and submit unrelated comments that may not reflect the accurate experience and overall resolution. To assist further, please provide all accurate contact details related to your potential claim (email address, ticket number, order number). We would need to know which claim was yours so we can adequately assist.

Thank you so much for your wonderful 5-star review, Susan! We’re thrilled to hear you’ve enjoyed both your carry-on and now your full-size bag. It’s great to know the compartments, suiter system, and combination lock have made your travels easier and more organized — that’s exactly what we design them for. We truly appreciate your loyalty and support, and we’re so glad Travelpro® continues to meet your expectations. Wishing you many more smooth and stylish journeys ahead!