Update 7/1 - still waiting for a refund. They said they will refund using PayPal! Why? I paid with my credit card and now today they are telling me that the airline will refund by check and in the next sentence literally the refund will be processed in 4 weeks, original form of payment. Is it check or credit card? They are just lying and scamming at this point? PayPal to check to credit card and threatening to close my case. Do I have a refund? No! But the case is closed? You guys are the worst scammers and cannot believe you are allowed to operate in USA
Update 6/4: notice how in their
Response they don’t include a timeline with today being almost 3 months to the cancellation? This is what I have been dealing with for months on end. Just saying “it will be refined” “ we are talking to the airline” and meanwhile I am still out $1500! Don’t be fooled by their “customer service” and be very weary before you purchase anything through this disingenuous company.
I bought two tickets under the same transaction for a flight scheduled for March 6th, 2026. Then all Middle East flights were canceled due to the Iran war. I received the refund for one ticket after over a month and still waiting on the other one. Today is June 2nd 2026! They keep saying waiting on airlines. Well why would the airline refund one ticket and not the other? Most important I bought the flights from your company. My credit card was charged by you so why is it still he airlines fault? Why am I out of $1500 because you are what? Incompetent? Dishonest? Scammers? Why would it take more than 3 months to process a refund? I know for a fact emirates has processed all direct refund requests within a week. Be extremely careful when you do business with this shady company
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