Very disappointing from a guest perspective. Whole thing is awkward to use - and everything costs money - which you would rather go to the bride & groom.
B&G ask for money gifts through the service and you pay them commission. Just share your bank details instead1
NEVER book a hotel room through their service - we stupidly did, and I was very cross with myslef. They showed a price on the screen that was less than booking direct - and when I paid it was significantly higher. When I went back and looked, under the big price was a tiny much higher cost ‘including VAT and our service charge’. I complained about it - a lot - but couldn’t get my money back to book direct. I think it is mid-selling and potentially fraudulent but who has time to fight these things!!
Anyway - if attending a wedding arranged through it - do your best to avoid giving them any money as they have very dubious business practices.
Exceptional user experience. Very grateful for the ease to build it and the formatting and layout options available. We also used the option to have our guests send money via the app which some took advantage of but most chose Venmo or Zelle to avoid the cc processing fee. The only thing outside of Joy that we used was SignUp Genius since we’re doing a four day, “do it ourselves (DIO)” wedding weekend. Would have been great to have it all in one or be able to embed more easily.
Good platform. A lot of glitch and features missing but work pretty ok as RSVP, Email and Text. Make sure your guests put a +1 before their phone number or you will have to go throughs 300 contacts to change it manually.
我选择 Joy 主要是因为它网站模板的美观。但之后的体验简直是噩梦。注册清单最让人头疼。我们让客人从 Joy 购买礼物，过一阵子 Joy 才告诉我们礼物缺货。我们注册清单里 50% 的礼物都这样。更糟的是，他们只退 Joy 积分，不能提现去别处买礼物。我们最后只能用积分在 Joy 换别的东西。当客人问我们他们送的礼物怎么样时，我们尴尬极了。我们还收到过 Joy 购买的礼物是坏的。两次。整个换货和退货流程纯粹浪费时间。这彻底毁了我们的婚礼注册清单，成了我婚礼中不愉快的回忆。
This website has been a disaster at every turn. First, 30% of our guests never received the email invitation. The agent's advice was to resend the invitation to everyone. Second, while we were in the midst of drafting additional event descriptions, the website sent out "reminder" emails to all guests with the draft information without our knowledge or consent. Third, when sending invitations to additional wedding events, we did it with a live agent to make sure the original wedding invitation would not be overridden, but it was overridden anyway. That means we can now only see who is RSVPed to the welcome dinner but not the wedding itself. The agent's advise is to get every guest to re-RSVP to the wedding. There are a multitude of other features that I wont even get into: for example, the website will still send out event reminders and updates to all guests, even the ones who RSVP no. I wish we had not chosen this site as its been an absolute nightmare. Go with a paid website like the knot or zola because you truly get what you pay for.
Joy 回复2026-07-31
很抱歉您在 Joy 经历了这样的体验。我们希望有机会直接调查此事，了解具体情况。请发送邮件至 [email protected]，附上您 Joy 账户关联的邮箱地址，我们会仔细查看。
Joy团队
The Knot
Zola
Say I do
Honeyfund
Prezola
Hitched 
Withjoy
bridebook.com