Giztop

Bad service

Bad service, the seller canceled the order

Typical Chinese sellers

Typical Chinese sellers I didn't like the service they provided. They sent me the wrong product and when I requested the money back, I was ignored. When I raised the concern directly with Paypal to resolve the issue, the seller started responding. I suggested that I will send the item back once I receive the correct on the condition that I will not charge Giztop postage charges for sending the wrong item back and in return Giztop would not charge any additional postage for sending the correct item. When they were about to send the item, Giztop tried to force me to withdraw the dispute raised through Paypal which I refused because Paypal would not allow me to open a new case if I had withdrawn the dispute and I didn't want to be left with a product which I didn't ordered. I was also pushed to agree to half refund by seller asking me to send the item to China via tracked express delivery when I received the item from a UK address. I would not do business with Giztop again.

Product listed as available and not delivered

Product listed as available Product ordered Product not delivered I had to urge myself after 2 weeks and it turns out, the item is out of stock Next time: Update the homepage automatically with the actual stock, that is possible since 20 years. Update me, if something with my order doesnt work, dont wait for me to urge. Positive: Email support answered quickly and helpful.

I will not buy here again

I will not buy here again, pay for DHL shipping and my order was ship out with some shipping company that takes 30 days to get to the USPS OFFICE , and I didn't get a refund on my shipping .

THIS IS A SCAM SITE!

THIS IS A SCAM SITE! I have ordered 3pcs Xiaomi Mi Band 5 Global version. However, seller sends me an email where he offer CN version instead of Global since he did not have Global in his warehouse. My answer was that he could send CN version if he will offer lower price since CN version is always cheaper than Global (International) or just cancel the order. He agrees, send me a partial refund and sends the Chinese version of the band. However, when delivered, there were only 2 pcs. I asked the seller for explanation but he said they sent only 2 pcs. No where before have they notified me about this. I escalated case to PayPal but still they refused to refund me the missing Mi Band (around 24 USD). This is my way of fighting the criminal companies who SCAM their buyers and the same review will be posred on every page, forum or blog where I have a chance to leave the comment about GIZTOP. AVOID GIZTOP!!!

I bought 3 Zeaplus hearing aids and one…

I bought 3 Zeaplus hearing aids and one doesn't work.

Slow service, lies from support staff.

WARNING DO NOT BUY FROM THESE GUYS. After placing my order, I was contacted by the sales representative ("Jessica") who indicated that if I waited 1 week the global ROM version of the phone I ordered would be available. With the Chinese new year fast approaching I asked for written confirmation that the phone would ship before the new year holidays. This did not happen and I have now been told I will be waiting another 14 days before the order ships. That is a total lead time of more than a month. Bad service. Better off buying somewhere else. Update. This story gets worse. They have now allegedly shipped the item. However they did not use express shipping as per the payment. They sent it by sea. Update. The package is still showing status dispatched to see. This is now 60 days since the order was placed. I have requested a refund. I am being told to please wait another 30 days.

Haven't received the product yet.

Haven't received the product yet. Been like 3 months.very bad

i bought a xiaomi mi 10 ultra on the…

i bought a xiaomi mi 10 ultra on the 2nd february, i have got the confirmation of the order but still haven't got any shipment update. even when i paid for expedited shipping ,i also paid for dhl. i email them almost everyday and still no reply from them. really bad service, going to wait few days and then open dispute. even if there should be a delay, it is my right to know. my order number is : 1100024881

Still no ZERO STAR OPTION

Still no ZERO STAR OPTION. LOOK IF YOU ORDER FROM THEM YOUR MONEY IS GONE. This is a scam site nothing will be shipped to you, you will get non sence emails and fake tracking BS from a Jessica . DO NOT BUY FROM GIZTOP FAKE SITE /SCAM SITE

Dissappointed

I paid for fast DHL shipping and my parcel was sent by post and now is lost somewhere. The first order i made was pretty good. Now i am not sure. My order was supposed to be delivered already and now i don't even know where it is.

I dont have my stuff!!!

The first time experience was amazing

The first time experience was amazing. Ordered a phone and cover. Shipped with Amarex and received the items within 3 months. Now I ordered a few more items. Not only are my emails not being responded to. But items have apparently 'arrived' yet no number for 4px that work. No response and very dodgy behavior from GIZTOP as they are ignoring me outright with no answers in sight. Please please use with caution. This company after the pandemic is a definite miss

Poor customer service ordered the mi ll…

Poor customer service ordered the mi ll nothing on the tracking number and paid extra for shipping I recommend no one purchase for this site scam rather buy the s21ultra and it seems there site is down probably for good

Ahmed法国 · 写过 91 条评价 · 发表于 2021-01-18

Lamentable site à fuir mensonge assuré et assumé

Je voulais commander un mi 11 8/128Go. Après la commande du 11/01/2021 la fameuse Jessica m'informe que cette version n'est plus en stock. Je décide donc de prendre le model 8/256Go. Celle-ci m'informe que la commande a été expédiée (13.01.2021) et qu'un numéro de suivi me serait remis ultérieurement. Après plusieurs jours d'attente et de relance cette même femme m'informe que le colis sera expédié le 18.01.2021. Pendant tout ce temps Jessica m'avait confirmé l'expédition du colis. C'est donc mensonge sur mensonge. A ce jour une annulation serait en cours avec remboursement sous deux jours. Si je n'ai pas de rebroussement j'ouvrirai un litige avec Paypal ! I wanted to order a mi 11 8 / 128GB. After the order of 01/11/2021, the famous Jessica informed me that this version is no longer in stock. So I decided to take the 8 / 256GB model. This informs me that the order has been shipped (13.01.2021) and that a tracking number will be given to me later. After several days of waiting and relaunching this same woman informs me that the package will be shipped on January 18, 2021. During all this time Jessica had confirmed to me the shipment of the package. So it's lie after lie. To date a cancellation would be in progress with reimbursement within two days. If I do not have a reversal I will open a dispute with Paypal!

Xiaomi Mi 11 purchased, awaiting delivery!

Reading these reviews makes me so anxious. I paid $39.99 for shipment from HK to Swaziland. I hope it’s done through DHL/FedEx otherwise I’m FUBAR. I am super excited about getting the new phone. Please don’t disappoint me giztop I’m looking forward to using your services in the future!

Big Axe1980英国 · 写过 3 条评价 · 发表于 2021-01-11

Xiaomi Mi 10 Ultra late delivery

People write what product you bought because you can see/audit which are FAKE reviews (you can pay to get) or which product have the most delays. I bought a mi 10 u... and choose express delivery as I needed the phone by next month. A month on I was really stressed as it hadn't even been processed and I was concerned this was a doggy website and the phone won't come, they also took the money the day after the order! Also Jessica seams like the only person that works in the Europe branch! BUT finally after a month the processed the order (which makes me think if they had the stock in the first place!) took another month for Sipping and 2 weeks after that it came (2 months and 2 weeks). So to avoid any stress or lack of communication try to avoid, if your ok with a bit of stress that than use!

Not that bad... but room for improvement

On January the 10th (yesterday) I ordered a phone to be shipped in Ireland before reading all the bad reviews. Must admit I am scared I'll lose my money now or that a chinese phone will be shipped to me either that I cannot read and understand or that doesn't work in Europe. I also sent a couple of emails before and after ordering and nobody replied yet. Overall, is my personal opinion that the good reviews of this site are probably fake, but that Giztop is not a scam site. Yes, the shipping is slow and maybe they don't work perfectly well, but I think that the goods arrive at the end. I will update this review as soon as I get my phone and see how it works. PS: this is a short account on how things went and how I finished my business with Giztop. The truth is they are not scammer. But they don't work very well. It turned out that the product I requested (albeit told to be in stock) was sold out, so they promised me the refund in a couple of days and si it happend, I got my money back and I am ready to buy my new phone. All in all: if you buy with Giztop do not expect that deadline will be respected and don't trust five stars reviews (they fake). But be sure on the other side there are (almost totally) honest people. Ah... last but not least: Jessica (client service) is helpful and will do her best to accomodate your needs.

Still not delivered

Although ordered around Dec 12th I still have not received the delivery. It is Jan 9th. Promised delivery was 10 working days . I am disappointed while paid for express delivery .

Very good friendly support I received…

Very good friendly support I received my phone and earphones very fast but they promised me adapter for my chinese phone and did not put it in I was a little disappointed