Your source for personalized 3D crystal engraving. Beyond Memories® uses the newest innovation of capturing memories in crystals, the perfect gift. All you've got to do is have a picture of that event laser engraved in it and you'll be able to see and treasure that moment for the rest of your life.
Written by the business, not verified by us.
Is Beyond Memories legit?
Beyond Memories (3dlasergifts.com) has a 4.4 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is good. 84% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 62% of negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-31.
Amazing!!! Asked to see a proof and requested two minor changes and the end result was stunning. When my husband saw it he was shocked that something so perfect could be ordered online. He is very critical and always looks at the details and for the first time in all our 20+ years together he had nothing negative to say. It’s a gift we haven’t delivered yet, but we can’t wait for our friends to see it. Great gift great customer service great choice for that special moment. Thank you!!!
Every ad I saw stated they would take an a image and help render it 3d. I spent multiple hours designing a custom image to memorialize my since past grandfathers as a gift to my father on his birthday. The only software I had to work with was Microsoft Word, which I then converted to pdf, since the website wouldn't allow the word document. The intention was for a tattered American flag background, their corresponding emblem for miltilty service midground, and name birthdates/passing dates in the foreground. Thats how it was was made, converted, intended, uploaded. The final product received was a sad disappointment, undeserving of the 3D nomenclature promised in all the ads. It was horrid, unreadable one dimensional portrait of overlapping textures that I was embarrassed to present to my father, let only have displayed in our business as my original intention. I understand the fact that I used a 1d software, in designing my image I was careful to layer to aid in developing the 3d image processing promised. In all I WASTED 260 something dollars in an attempt to deliver the best birthday present possible, on display for the world to see. In the end I wasted money that i didn't need to waste, on a product that was promised but couldn't be delivered, on a customer that was hopeful for the perfect gift, but will likely never return.
Reply from Beyond Memories2024-02-16
Hello Nicholas,
We sincerely apologize for the issue you experienced with your crystal from 3D Laser Gifts. We want to assure you that we are committed to providing the best possible customer service and ensuring your satisfaction with our products.
We would like to take this opportunity to remind all our valued customers that we are always here to assist you. If you encounter any issues with your purchase, please don't hesitate to reach out to us via email. Our dedicated team is ready to work with you to find a solution, whether it be a remake or a refund, to ensure that you are completely satisfied with your purchase.
We understand that you were disappointed with the design of your crystal and we regret that you did not contact us before leaving a review. However, we would still like to offer you a remake of the crystal. In order to proceed, we kindly request that you provide us with photos of the crystal you received. You can reach us at our email address:
[[email protected]]
Once again, we apologize for any inconvenience caused and we appreciate your understanding. We value your feedback and are committed to continuously improving our products and services.
Best regards,
3D Laser Gifts Team
the heart itself is great! i just spelled Angels wrong so now i have to order a new one😭 i figured they wouldnt fix a mistake i made😭
Reply from Beyond Memories2024-02-13
Hello Kaylan,
Thank you for taking the time to leave your review! We appreciate your feedback and we're sorry to hear about the issue you encountered with your purchase. Rest assured, we are here to help and we can still assist you in getting a replacement at a lower cost.
To provide you with the best possible solution, we have sent you an email with detailed instructions on how to proceed. Please check your inbox and reply to our email to initiate the replacement process. Our team will be ready to assist you every step of the way.
We value your satisfaction as our customer and we are committed to resolving this matter for you. If you have any further questions or concerns, please don't hesitate to reach out to us.
Best regards,
3D Laser Gifts Customer Service Team
I was a little skeptical paying this amount not knowing how they (3) would look like. I must say they are beautiful. I’m giving them to three friends who recently lost their husbands.
I was very disappointed in the quality of the key chain I ordered. The picture was not visable was better with light. It looks like a bad glass etching. The faces are not clear. Does not look like the examples I saw. Ordered it for my granddaughters valentines present. Did not give it to her. Would not recommend.
Reply from Beyond Memories2024-02-14
Hello Glinda,
We sincerely apologize for the issues you experienced with your crystal. We want to assure you that we are committed to providing the best possible customer service and ensuring your satisfaction with our products.
We would like to take this opportunity to remind all our valued customers that we are always here to assist you. If you encounter any issues with your purchase, please don't hesitate to reach out to us via email. Our dedicated team is ready to work with you to find a solution, whether it be a remake or a refund, to ensure that you are completely satisfied with your purchase.
We understand that you were disappointed with the design issue with your crystal, and we regret that you did not respond to your email trying to make things right before leaving a review. However, we would still like to offer you a replacement for the crystal keychain. In order to proceed, we kindly request that you provide us with photos of the issues. You can reach us at our email address:
[[email protected]]
Once again, we apologize for any inconvenience caused, and we appreciate your understanding. We value your feedback and are committed to continuously improving our products and services.
Best regards,
3D Laser Gifts Team
Everything came out perfect and you guys have excellent customer service I will be purchasing more later and telling family and friends about you guy thank you
Fantastic service, wonderful product, fast shipping!
The product is amazing! Fast shipping and wonderful customer service. When the print on one of the items came out flawed, they sent a free replacement within the week! Amazing company and I will definitely be buying again.
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