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Achieve

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200 reviews

4.7200 reviews
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About Achieve

Data updated
Website
achieve.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (13/13)
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About this business

Achieve is a leading digital personal finance company built to help everyday people like you get on, and stay on, the path to a brighter financial future. We offer personal loans, home equity lines of credit, debt solutions, and smart money tools and education to help single parents, entrepreneurs, newlyweds, underemployed people and so many more thrive financially. Through innovative tech, intelligent analytics and most importantly, an empathetic human touch, we deliver personalized money solutions built around you, for you. Make today the day you consolidate high-interest debts, free up extra cash and move forward in a life-changing way. Over the past twenty years, Achieve has served over 1.5M members, helping resolve $20B in debt and making over $13B in loans. Learn more about: Debt Relief Debt Consolidation Personal Loans Home Equity Loans Life after debt starts at Achieve Achieve.com (NMLS #138464), Achieve Loans, Achieve Personal Loans, and Freedom Debt Relief are separate operating subsidiaries of Achieve Company. Debt settlement is available through Freedom Debt Relief (NMLS #1248929). Personal loans are available through Achieve Personal Loans (NMLS #227977) originated by Cross River Bank, a New Jersey State Chartered Commercial Bank, and may not be available in all states. Home Equity loans are available through Achieve Loans (NMLS #1810501). All loan and rate terms are subject to eligibility restrictions, application review, credit score, loan amount, loan term, lender approval, credit usage and history.

Written by the business, not verified by us.

Is Achieve legit?

Achieve (achieve.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-12.

What people say

温迪很擅长解释……

温迪很好地解释了我的再融资的一切,现在我终于踏上了财务自由的道路!谢天谢地

Reply from Achieve 2026-07-17

Hello, We're so happy to hear that everything was clearly explained and that you're on your way to financial freedom. We appreciate your positive feedback!

最简单的贷款流程

最简单的贷款流程。格林帮助我完成了这个过程,一切都很顺利。获得了所需的资金,现在可以在财务上松口气了。

Reply from Achieve 2026-07-17

Hi Peter, We're so glad to hear that the loan process was easy and smooth for you. It's wonderful to know that you received the funds needed and can now breathe easier financially.

很棒的客户服务

塞莱斯特让我们的经历变得美妙。 她让我们了解了我们可以获得的贷款,并详细解释了每一个细节。 她拥有出色的客户服务技能,她非常专业并且对她的专业知识非常了解。 她还具有出色的跟进技能,她跟踪我以确保我们填写了我们需要的所有内容,回复了我们需要的电子邮件等。我们很高兴 Celeste 被分配到我们的案例中。

Reply from Achieve 2026-07-17

Hi Josephine, We are so pleased to hear that our team made your experience wonderful. It's fantastic that you felt well-informed and supported throughout the entire process. We appreciate your kind words about the professionalism and knowledge provided.

Very personable and eager to help

Very personable and eager to help. But I was misinformed about the first due date by him and the attorney.

Reply from Achieve 2026-07-15

Hi Linda, Thank you for your feedback. We are sorry for any confusion regarding your first payment date. If you still have questions or concerns, please reach out to our customer service team, we are here to help.

I wrote a review regarding the lack of…

I wrote a review regarding the lack of customer service and I received an email stating they want more details or they will not view the initial review as a valid it asked for a confirmation number, which is not available. If I don’t reply in three days, they consider the review not valid. If email is attached they can obviously look up my information as valid account.Still waiting need an email address to send details regarding my concerns. Emails sent via acheive platform go unanswered

Reply from Achieve 2026-07-14

Hi Evelyn, We would be happy to look into this matter further for you. However, due to this platform's privacy policies, we can only see your name. To help us assist you, could you please provide a few more details?

The Best Lender that I have ever know.

From all the companies that I tried, ACHIEVE was and is the only one without hidden fees, fast process, they tell you what kind of proof of income you need, the whole process is fast and the customer service OMG! the best ever that I had experience the Senior Account Officer Nick Dutton has an exceptional knowledge as well his professional friendly manner gives confidence and trust to asking questions, I'm so grateful that I applied with them and I highly recommend this Company.

Reply from Achieve 2026-07-14

Hi Steven, We are so happy to hear about your positive experience with us! It's wonderful to know that our process was fast and transparent, and that our team provided exceptional service. We truly appreciate your recommendation.

So professional and friendly!!

I have been dealing with Achieve for a while now and they have been nothing but professional and easy to deal with. Glenn O'Toole helped me refinance my loan for a lower payment (something I didn't think I would be approved for!) and made everything so easy!! Thank you!!

Reply from Achieve 2026-07-14

Hello Lena, Thank you so much for the fantastic 5-star review! We are absolutely thrilled to hear that Glenn O'Toole was able to help you secure a lower monthly payment and make the refinancing process so smooth and easy. We truly appreciate your kind words and your trust in Achieve!

Tina

Tina was very helpful and patient with me as I went through the process. She was very informative and polite.

Reply from Achieve 2026-07-14

Hello Chris, Thank you so much for the wonderful 5-star review! We are absolutely delighted to hear that Tina was so helpful, patient, and informative as she guided you through the process. Keeping you comfortable and well-informed is exactly what we aim for. We truly appreciate your kind words and your trust in Achieve!

There was some confusion at first

There was some confusion about the type of loan we needed, but we finally got it sorted out. The only problem is that amount we have to pay my wife’s debts is about half of what we need. tv

Reply from Achieve 2026-07-13

Hi Greg, We appreciate you sharing your experience. We understand that navigating loan options can be complex, and we're glad we could assist in clarifying the type of loan needed.

Loved everyone I worked with

Loved everyone I worked with. Very respectful pleasant informed and patient. I cannot say enough great things about James and the balance of the team who helped me on this promise. This experience was my 1st time and the made it so easy and we very responsive. Couldn't be happier!

Reply from Achieve 2026-07-13

Hello, Thank you so much for the wonderful 5-star review! We are absolutely thrilled to hear that your first experience with us was such a positive one. It’s fantastic to know that James and the rest of the team provided the respectful, patient, and responsive service you deserve. We truly appreciate your kind words and your trust in us!

Pros and cons.

The process of getting the HELOC was fast & easy, even throughout underwriting. I received responses in a timely manner, and the funds came fairly quickly. The fees are a little more than other lenders, but that was a fair trade off for the ease of the process and the fixed interest rate. However, they deposited the entire loan amount into my bank account immediately, and then made it impossible to pay any of it back for several weeks. OVER TWO WEEKS of paying interest on money I didn't immediately need. No way to log in and make a payment, no way to call in and make a payment. When I finally received info from the loan servicing company, it required a 45 minute phone call to verify my identity and get me logged in to the portal. Then I was finally able to make a payment. Also, when I do want to withdraw a large amount, I will have to call back and speak to a rep and go through the long, drawn-out verification process again to get the money. Overall, more hassle than I expected.

Reply from Achieve 2026-07-13

Hello Heather, We're sorry to hear you feel that way and we would happy to provide more clarity. An account specialist will reach out to you to address your concerns. We appreciate your feedback.

I had no options but to get an Acheive loan

I had no options but to get an Acheive loan as the sister company's incompetence cause me to have 3 liens against my house that I did not know existed until I was in the middle of selling my home. As a valued customer who never missed a payment they showed their thanks by giving me a 23.9% rate. The total amount of the loan, once they added their fees, was $1055.48. The total amount I will pay back, while adding extra every payment, will be $13,108.16. I am looking for work and trying to payoff as much as possible but Acheive will Not negotiate a lumpsum of $4,500.00, which would pay back a little over what was owed. Acheive is the only creditor not will to negotiate. Acheive imposes exorbitant interest rates, employs unfair lending practices that disproportionately target vulnerable customers and keep people trapped with unfair loan terms. I turned down Achieve's loan offer several times but had no other options because of the liens, that I had not been made aware of, which had to be paid in full. I am frustrated and disgusted and do not understand why these companies are allowed to stay in business. I received a call from Acheive after my review and was simply told that they will not accept any lesser amounts. Thanks for the "discussion". I have been contacted several times by the company to tell me they will not work with me. Achieve only contacted me to reiterate that they will not accept anything less than their loan shark terms which were agreed to when they had me backed into a corner. I paid the full amount, I am ecstatic to be done with this mercenary and profiteering organization.

Reply from Achieve 2026-07-13

Hello Elizabeth, Thank you for sharing your feedback! We would like to address your concerns. An account specialist will reach out to you to gather more information.

Achieve Loans and Customer Service Make Us Smile!

Our Achieve loan consultant, Wendy Brandenburg, was very informative and patient as we discussed the best possible loan for our financial needs. We appreciate her helping us achieve the best loan possible with a low interest rate and a monthly payment that makes us smile!

Reply from Achieve 2026-07-13

Hello Sean, Thank you so much for the wonderful 5-star review! We are absolutely delighted to hear that Wendy Brandenburg was informative, patient, and able to help you secure the best possible loan for your financial needs. Hearing that your low interest rate and monthly payment make you smile is the absolute best feedback we could ask for! We truly appreciate your trust and business.

Great team

Great team, helpful and quick to respond and to approve loan. Would absolutely use again.

Reply from Achieve 2026-07-13

Hello Alison, Thank you so much for the 5-star review! We are thrilled to hear that our team was quick to respond and that your loan approval process went smoothly. Knowing that you would absolutely use us again is the highest compliment we could receive. We truly appreciate your trust and support!

优质的服务

我们的经纪人特雷西·巴里奥斯(Tracy Barrios)对我们非常有耐心,尽管他必须为我们做更多的工作。她一直与我们保持沟通,使整个过程尽可能顺利。她和我们交谈过的所有其他工作人员一样,不仅专业,而且热情友好。一旦我提供了所有必要的文件,他们处理贷款的速度就快如闪电。我强烈推荐成就。

Reply from Achieve 2026-07-13

Hello Colleen, Thank you so much for the wonderful 5-star review! We are absolutely delighted to hear that Tracy Barrios went above and beyond, maintaining constant communication to make the loan process as smooth and fast as possible for you. Hearing that our team's warmth and professionalism stood out is the ultimate compliment. We truly appreciate your high recommendation and your trust in Achieve!

The staff is very knowledgeable about…

The staff is very knowledgeable about the loan that you need and the process is easy to do. Thanks to Michael Dipasquale for assisting professionally.

Reply from Achieve 2026-07-13

Hello, We're so glad to hear that our team was knowledgeable and made the process easy for you. We appreciate your kind words.

You Have A Really Great Team

Elizabeth was absolutely wonderful! There were three primary people who took care of my loan. LaShawna, Cole, & Elizabeth. LaShawna came in towards the end and she was good at returning my emails and answering my questions. Cole was a little more "elusive". He came on to process my loan paperwork and he did a quick and thorough job, he just wasn't as quick to respond to questions. I didn't speak to him or email with him at all. Elizabeth took me through the whole process and assisted me in getting onto the portal site (which in my experience is horrible) when I was having issues. When I couldn't get on the site to send in needed paperwork she had me send it to her and she got it to Cole. She returned my calls/emails expeditiously, she was very helpful in explaining the process and finding me a decent rate. You have a really great team.

Reply from Achieve 2026-07-13

Hi Dee, We are so happy to hear about your positive experience with our team! It's wonderful to know that we were able to assist you effectively throughout your loan process. We truly appreciate you highlighting the exceptional support you received, especially with navigating our portal and ensuring your paperwork was submitted seamlessly. Your feedback is incredibly valuable, and we are grateful for your kind words about our dedicated professionals. We are always working to improve our services and communication, and your comments help us do just that. Thank you for choosing us!

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