About Acoustimac
Data updated- Website
- acoustimac.com
- Category
- Construction & Manufacturing
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 30% (3/10)
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About this business
Acoustic Panels and Bass Traps at Acoustimac.com. Call 888-827-1266 or Shop online. Speak with an Acoustic Expert today!
Is Acoustimac legit?
Acoustimac (acoustimac.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 30% of negative reviews. Last updated 2026-08-11.
What people say
Good customer service and order arrived…
Good customer service and order arrived quickly.
Custumer service sucks.
Reply from Acoustimac2020-03-11
Hello Ricardo, I am not sure if you received our response and follow up emails regarding your damaged shipment. I understand that damages in transit can be frustrating but we pride ourselves in offering top notch customer service. Per our reply to your email, we are happy to send a replacement tube of green glue right away and handle the claims process with FedEx. Please contact me via call or email when you have a free moment and we can discus any questions or concerns you have regarding your recent order. I appreciate your time and look forward to hearing from you. -Eric Harris 888-827-1266 x100
The materials are of good quality
The materials are of good quality. We may make a purchase in the future, but right now we are going in anther direction.
Good workmanship and fast turnaround…
Good workmanship and fast turnaround thanks very much!
I have not received product.
Reply from Acoustimac2020-03-11
Hi Kevin, This package is in transit and has an ETA of 3/13. There must have been a delay in transit, I will contact FedEx and confirm the details for you. Please contact me if you have any additional questions or concerns. We appreciate your business. -Eric Harris 888-827-1266x100
Good Sound Dampening Product
The product arrived when promised and it works well.
Acoustimac was fast
Acoustimac was fast, was easy to use, and provided an outstanding product! I was very happy with my order.
Great service, product and customer service
Great service and product. One of my panels arrived damaged and they replaced it free of charge :)
Very good build quality
Very good build quality, great price, SUPER fast shipping!
Would have gotten 5 stars
Would have gotten 5 stars, but item shipped later than we were originally told.
Extremely good
Extremely good. Very fast delivery and all came as expected. I'm very happy.
Everything came in on time and was easy…
Everything came in on time and was easy to put up and color on special order ones perfect the other ones wish they were same materials and color but great over all experiance
product looks great and works great
Shipping was fast and cheapest of any…
Shipping was fast and cheapest of any online dealer. Rockwool 60 panels showed up well packaged and in excellent condition. Will definitely come back for more. Thank you!
GREAT QUALITY
This is my 3rd order from Acoustic MAC! I’m a professional mix engineer for 16 years and these guys deliver quality products. Whenever someone ask me about soundproofing I always recommend Acoustic MAC.
Great support love them looks excellent…
Great support love them looks excellent no smells blended in nicely best improvement to my studio yet!!!
Delay in missing clips for 1 1/2 weeks
After my panels arrived I called immediately and said I was missing two corner clips. Rico said he'd send them out but I wasn't confident he knew what I wanted. So I called back later to double check and he assured me it was all fine, they were sending 2 corner clips for 2 bass traps. He sent it through the mail so it took another week for the corner clips to arrive which postponed my build. When the clips arrived, they were still missing one. So I called Rico again, and all he did was laugh and said he'd send another one out. Over the weekend I got no tracking number and called again Monday morning only to be told 3 different times that Rico was either at lunch, or a meeting, he never returned my call. Finally I got a hold of James who understood the situation and had them overnighted ASAP, which should've been done the first time.
Justin Weaver provided great knowledge
Justin Weaver provided great knowledge, provided fabric samples, and helped me understand the componentry of the acoustical fabric panels. We discussed STC and NRC values. He was great.
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