Alipearlhair Provide The Best Cheap Human Hair Extensions, High-Quality Wigs, Made Of 100% Human Hair,Which Is The Most Affordable Wig, Various Styles & Textures Glueless Wigs Create You A Most Natural Look. Discover Your Gorgeous Human Hair Wig In Alipearlhair.com.
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Is Ali Pearl Hair legit?
Ali Pearl Hair (alipearlhair.com) has a 3.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 67% rate it 4 stars or higher while 31% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the exceptional quality of the hair, noting that it is soft, beautiful, and easy to maintain over time. Many people also appreciate the helpful communication from the staff and state that orders arrive quickly.
However, some customers also noted issues regarding severe delivery delays and strong chemical odors upon opening the package. A few people experienced frustrating problems with customer service unresponsiveness when trying to resolve complaints about orders. Others encountered receiving products with unexpected structural flaws such as excessive shedding or incorrect lengths.
Auto-generated from all reviews of this business. For reference only.
After being a loyal customer for 7+ years, I’m disappointed by how badly Alipearl has handled my recent $420 order. They claim the wig was “left on my porch” (completely absurd for such an expensive item), yet nothing was delivered. Cameras and neighbors confirm it never arrived. To make things worse, the tracking numbers don’t even match, and despite me paying for insurance, they refuse to launch an investigation or honor their own refund policy.
Customer service has been a nightmare, WhatsApp agents just tell me to “check my mailbox,” but I’ve never received their refund-related emails (even though their promotions come through just fine). I even provided an alternative email, but they continue to ignore me. At this point I’ve had to open a PayPal dispute because Alipearl is being deliberately deceitful and unhelpful. Absolutely do not trust them.
I ordered a wig 26inches. But wen I rcd it, it looked short so I measured it stretch length and it was only 23inches. I tried to tell them but they said this is normal? I have lost money! I have had to put in a complaint with pay pal . Im a first time customer I won't be shopping with them again!
Ali Pearl never disappoints. My units are always exceptional. Hair is always top quality and the lace is always the best, with natural hairline plucking and bleached knots. Units come customized and ready to install. I have made several purchases from Ali Pearl and I get the same consistent quality with every purchase. They also have fast shipping and great customer service. They stay in contact with you from the time you order until the time you receive the unit!
I absolutely love this wig! Shipping was super fast and communication was exceptional. The hair is very soft and thick and I love the curl pattern. Will definitely be ordering more
The wig has hair falling out left and right within a few months. I am experienced with wigs and NEVER had this occurs before. I don't mind paying for quality, but I feel scammed with this poor quality, $400 wig.
I needed hair for my event last minute so I sent a message to their customer to see if I can pick it up in person. They answered swiftly, they even upgraded to 18 inches although I ordered 16 inches for free just so I can pick up my hair in person, just in time for my convention. The hair is of great quality, curls were intact, parted nicely. I would definitely order again.
I been ordering from alipearl for some years. I have at least 12 wigs from them, I am always getting compliments. I love the curly hair selection, I also have had tried the bundles. Overall I love the product and hope the quality keeps up.
I just ordered 300% density for the first time and it did not disappoint! I will never be going back. For when I purchased the wig to delivery customer service has been amazing. Mind you I originally bought the wig as 250 density and they were able to customize it for me before shipping out. Probably one of the best wigs I’ve ordered from Ali pearl and I’ve been using their company for almost 6 years now.
I live in Hawaii so I'm impressed how fast the shipping arrived. I was in constant communication with AliPearl ensuring my order, payment, and shipping was all verified. The unit looks great. Its ready to wear and feels light. I will be ordering more orders with AliPearl. The box and packaging is very classy as well.
Thank you AliPearl
This company has beautiful, full and quality hair. From the time I ordered the hair to the time I put the hair on I was more than satisfied with my purchase. I will definitely be making more purchases.
Just like the poor girl who had her party ruined as she has no wig to wear same thing. Asked if they could do a custom colour for me and 22 inches, I again wanted it for my birthday, the wig didn't arrive, and when it did, the wig is not 22 inches I ordered and the hair quality is shedding badly and looks damaged as if the dye has over processed the hair. I've messaged this company how many times and all they keep asking for is a picture as if they don't know what they sent me. Now this morning on WhatsApp having sent all the pix I'm getting no response from them. I've been wearing wigs since 2014 due to brain surgery and my hair not growing back properly at the front, why do this Chinese companies spring up and take liberties, and charge a fortune for sub standard goods! So over it, every time I think I've found my company they let me down, I think it's time to say goodbye to these Chinese manufacturers, how can they possibly understand what our requirements are if 1, they don't wear wigs and 2 if they don't know what black women want. Let's move forward ladies of colour we can do better l!!
Got the m hairline/lagos hairline wig in 16 inches..250%. I just want to say wow..The lace is truly HD and super full. It's good to see that they actually sent a 250% density wig and not some wishy washy low density wig. The only criticism I have would be to make sure all length equal 16 inches and not just the back. I've been buying Vietnamese wigs for a long while now and I'm soo used to be wigs being full length regardless of front, side or back. It's when ordering from china ..I'm reminded that they measure theirs differently. So the sides to me feel more like 14 but the back is 16. Other than that ... beautiful wig. The lace bleached nicely. You don't need to do much to it as it comes pre plucked already. Shipping was also super fast and they communicated with me throughout. So thank you.
HORRIBLE EXPERIENCE I will never order from here again. I ordered a week ago and the hair is still processing. It was supposed to be delivered today. I now have no hair for my birthday and I have no idea what to do. This company literally ruined a party I already paid for because I don’t have a wig. I’m livid, I will never order from here again. Do NOT trust these people to help you with anything. I’ve been talking to customer service for 6 days and they’ve placated me everyday saying it’ll be here soon and I haven’t even received tracking info. Never again. Horrible company.
UPDATE: it has been more than 2 weeks since my order was supposed to be shipped and I still haven’t received anything. I contacted support and they gave me a Chinese tracking number knowing I couldn’t do anything with it. I asked for a refund and I was told that I’d have to wait 3 days for them to initiate the refund or they could ship my hair out in 3 days. This is actually a joke at this point. Please don’t ever give these people your money
FINAL UPDATE: My order NEVER arrived. In the time that they told me to “wait 3 days” I ordered another unit from a better brand and received it while ALIPEARL was still trying to type their customer service messages into Google translate. After an additional week, I canceled the order and had to wait TWENTY BUSINESS DAYS for a refund. I was actually scammed by this company because they were selling products they didn’t even have. If they were based in the U.S. I’d file a criminal complaint for theft of services. DO NOT PURCHASE FROM HERE.
Great communication with the seller. Delivery took quite a while that’s the only reason i’ve given 4 and not 5 stars. As for the product, completely as described, 100% human hair, true to length AND density!! Will be ordering from Alipearl again !
I had an amazing experience with Ali Pearl Hair! The quality of the hair is top-notch—soft, full, and tangle-free. It looks incredibly natural and blends perfectly. Shipping was fast, and the packaging was secure and pretty. Customer service was also excellent—they answered my questions promptly and helped me choose the right product. I’ve received so many compliments and will definitely be ordering again. Highly recommend!
The customer service is sensational. The team assisted me with an exchange and communicated every step of the way to ensure the process was seamless. Most of all the hair received is beautiful!
I think this will be my first ever review of a brand, which means a lot.
I am extremely satisfied with your customer service support and also your hair itself.
There was a situation which ended up looking like my order wasn’t going to be met as at the time I needed it, but your team pulled up for me.
The hair was delivered on time and I didn’t have to do a lot to look good in it.
I am stuck with you!
If you’re considering buying hair from here, girlie, it is worth every penny.
Thank you once again for pulling up for me
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