Visit Amica.com Our companyWith over 115 years of expertise, Amica is the oldest mutual insurer of automobiles in the U.S. Other coverage includes: Auto Insurance Home Insurance Condo Insurance Renters Insurance Flood Insurance Marine Insurance Motorcycle Insurance Umbrella Insurance Pet Insurance Small Business Insurance Life Insurance Retirement InsuranceBuilt on trustWe listen carefully and provide recommendations based on your unique situation. Award-winning customer serviceChoose from our suite of self-service tools on Amica. com, our mobile app or speak with a knowledgeable representative - we'll always be there for you. Over a century of financial stabilityAs a mutual company, we make long-term decisions with policyholders in mind.Lasting relationshipsOne in three Amica customers has been with us for over 20 years. Your satisfaction is the greatest measure of success.Worry-free claims serviceReporting a claim is simplified through our Claim Center: Track your claim, upload documents and much more. Giving is in our natureWe support local communities to promote positive well-being, resiliency and financial security.
Written by the business, not verified by us.Amica Insurance (amica.com) has a 4.7 out of 5 rating on OK.one, based on 126 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-27.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the extremely helpful staff and responsive customer service agents who handle everyday questions and property damage claims with remarkable professionalism. Long-term policyholders deeply appreciate the clear communication, competitive rates, and overall smooth, efficient process when managing their home and auto insurance coverages. People frequently note receiving fair compensation and great overall coverage without experiencing major administrative headaches. However, some customers also noted persistent frustrations regarding rising insurance costs and unexpected premium increases over time. A few people mentioned occasional difficulties with claim handling timelines, communication delays, or unhelpful support from certain representatives.
Auto-generated from all reviews of this business. For reference only.The objective of the discussion was to reduce my cost of insurance due to the fact that I’m now retired. Amica rep did a great job advising me what the options were.
We're glad to hear this, Dan! Thanks so much for the five-star review.
Easy and straightforward. No bs
Thanks for sharing your feedback, Barbara! We're glad you've had an easy, straightforward experience with Amica.
Jess was awesome. Excellent customer service. She answered all my questions and quickly helped with everything I needed. Thanks Jess.
Yamille, we're thrilled to hear Jess provided such excellent service! We'll be sure to share your kind words with her. Thanks for recognizing her efforts and for choosing Amica!
Excellent customer service, quick response and hassle free.
We're pleased to hear this about your experience! Thanks so much for the five-star review.
Amica has consistently provided excellent customer service, competitive rates, and quality coverage. Fortunately, I haven't had to file a claim, but it's reassuring to know they're there if I ever need them. I trust them with all of my insurance needs, including my home, auto, life, business, and umbrella policies. I highly recommend Amica to anyone looking for reliable coverage and outstanding service.
Charles, your trust means a lot to us! We're truly grateful for your recommendation, and appreciate you trusting us with your insurance needs. Thank you for your thoughtful review and for choosing Amica!
Great service, reasonable cost!
Great service is exactly what we aim to provide, Larry! Thanks for taking the time to share your experience with Amica.
The renewal process is very easy to do. I am not constantly being asked to upgrade or purchase additional policies.
Making a renewal straightforward is important to us, Kevin! We're glad the process has been smooth and appreciate you taking the time to share your experience.
Customer service has been outstanding for the 40 plus years Amica has insuring my homes and cars. I highly recommend Amica for competitive pricing and amazing service.
More than 40 years of loyalty is an incredible compliment, James! We're grateful for your continued trust and honored by your recommendation. Thank you for this five-star review!
very prompt responses, courteous, good follow-up.
Prompt follow-up and courteous service make all the difference, Denise! We're so glad you've had positive experiences with our team. Thanks for sharing your feedback!
Gregg, we appreciate your feedback! Friendly, efficient service is what our team strives to deliver every day. Thanks for choosing Amica!
Best insurance company I’ve ever dealt with. Wish you did commercial!!
Wow, Steven! That's an amazing compliment! We're honored to be the best insurance company you've worked with. Thank you for your support and for choosing Amica!
Easy to get in touch with and expedite resolution for questions/issues you have.
Andrea, we're happy to hear our team has been easy to reach and able to resolve your questions quickly! Thank you for your kind words and for trusting Amica.
Have recommended Amica numerous times to friends and neighbors. We have been with them for at least 30 years. Their service is amazing, always prompt, professional, polite and responsive, for both motor vehicle and homeowner claims. Their prices are reasonable, with annual dividends.
Receiving your recommendation is one of the highest compliments we can receive, Marcia! Thank you for trusting Amica for more than 30 years and for recognizing the service our team provides. We truly appreciate your loyalty!
My questions and concerns are always answered .... and in a timely manner. Furthermore, I feel valued.
Knowing you feel valued means so much to us, Peter! We're glad our team has consistently provided timely answers to your questions and concerns. Thank you for your continued trust in Amica!
Very helpful answering a question about claim
Carol, we're pleased to hear our team was able to answer your claim questions and provide the help you needed. Thanks for taking the time to share your feedback!
Amica great customer service great insurance I would recommend it to everyone you save money and time and the live people make it so easy if you have any questions they make it simple thank you Amica Sandra
Sandra, what a wonderful review! We're thrilled to hear our team made the process simple and hassle-free while providing the support you needed. Thank you for your recommendation and for choosing Amica!
We have been satisfied with all our policies --especially last year when we had a mold problem and Amica recommended contractors and covered amost all the costs. Escellent service by Amica rep.
We're sorry to hear about the damage to your home, Peter, but are glad we could assist you during that time. Thank you so much for sharing your feedback with us on Trustpilot!
Representative understood my questions and was able to give the answers I needed.
Providing clear answers and helpful guidance is what we strive for every day, Ann! We're glad our representative was able to answer your questions. Thank you for your kind words!
I can't write too much, but Amica has been great for us.
We really appreciate your support, Ronald! Thanks for sharing with us on Trustpilot.
Quick and effective answers to questions.
That's wonderful to hear, William! Thank you so much for the five-star review. We really appreciate you sharing your experience with us.
126 reviews matching
Liberty Mutual
Statefarm
Progressive
American Family Insurance
USAA
Erie Insurance
Allstate
GEICO