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Apex Hosting

ClaimedCollecting reviews

200 reviews

4.7200 reviews
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About Apex Hosting

Data updated
Website
apexminecrafthosting.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
200 reviews
Replies to negative
100% (11/11)
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About this business

Apex Hosting's mission is to be the leader in hosting Minecraft servers through dedication to customer support and education.

Written by the business, not verified by us.

Is Apex Hosting legit?

Apex Hosting (apexminecrafthosting.com) has a 4.7 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being incredibly helpful, patient, and quick to resolve complex technical issues. People note that the server performance and connection quality remain consistently reliable over years of continuous use, making online gaming sessions completely seamless. However, some customers also noted that the server panel can sometimes be quite difficult to navigate and set up properly. A few users mentioned finding the overall platform less than user-friendly when starting out, especially when attempting to configure settings independently. Others experienced occasional frustrations with initial account creation steps.

Auto-generated from all reviews of this business. For reference only.

What people say

Margai Gaming and LiveNorway · 1 review · Experienced 2026-05-26 ·

Great experience from the supporting team

Great experience from the supporting team and they helped me through all the server problems, polite and straightforward! Not gonna be overexaggerated or sugarcoating it but Apex Host gave a really reliable and comfortable services with a generous price to enjoy Modded Minecraft with your friends. Overall, Satisfied!

Reply from Apex Hosting2026-05-27

Hello Margai! Thank you so much for the kind words! We’re really glad to hear our team was able to help with your server issues and make things straightforward for you. We truly appreciate your support and your honest feedback :) Best regards, Apex Hosting

Z. BrunoUnited States · 1 review · Experienced 2026-05-24 ·

Eduardo Franco handled my refund…

Eduardo Franco handled my refund request immaculately. He was very personable, patient, and accommodating. He deserves a raise and some praise.

Reply from Apex Hosting2026-05-25

Hello! Thank you for sharing your experience! It's fantastic to hear that Eduardo provided you with such accommodating and patient support during this process. If you ever need hosting assistance in the future, we would love to welcome you back. Best regards, Apex Hosting

ungov olivierRomania · 7 reviews · Experienced 2026-05-25 ·

Bad service

Bad service, you order a server using the google login, and then once you paid, you can't even access to the panel, because they ask you a login/password that YOU DONT HAVE, since you used google login ! So, you select the billing login, the system ask you to enter a user / password for later, then when you want to use it, it doesnt work...

Reply from Apex Hosting2026-05-27

Hello, We’re sorry for the confusion with the login process. When an account is created using Google login, the billing account credentials are separate from the game panel login. After the server is purchased, an email titled "Welcome Aboard - Here is Your Server & Log-in Information!" is sent with the panel login details, and the password can be changed right after logging in. That said, we understand how this can be confusing, especially when expecting the same login method to work across both areas. Our support team is available 24/7 through live chat or ticket, and we’d be happy to help you access your panel account right away. Best regards, Apex Hosting

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Zachary FernandiUnited States · 3 reviews · Experienced 2026-05-23 ·

Both times I caused issues with my…

Both times I caused issues with my server and submitted a ticket, they promptly and helpfully solved my issues

Reply from Apex Hosting2026-05-25

Hello! No need to worry about causing issues, that's exactly what our support team is here for! We're thrilled to hear that we were able to promptly resolve things for you both times. Thank you for the positive feedback! :) Best regards, Apex Hosting

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LinkUnited States · 3 reviews · Experienced 2026-05-23 ·

Bryan P "Dad" was very nice and…

Bryan P "Dad" was very nice and helpful. we were giggling he had the same name as my father so he's dad now.

Reply from Apex Hosting2026-05-25

Hello! We're glad to hear Bryan P was able to assist you with your server while sharing a few laughs along the way. We'll make sure to share this awesome review with him! Thank you for taking the time to share your experience. Best regards, Apex Hosting

David oUnited States · 1 review · Experienced 2026-05-23 ·

This was one of the best help with my minecraft server!

This was one of the best help with my Minecraft server I have recieved. I was having issues with my 1:500 earth map something had corrupted. They had fixed it within 20 minutes and this was amazing!

Reply from Apex Hosting2026-05-25

Hello! Thank you for sharing your experience! It's fantastic to hear that our support team provided you with some of the best help you've received and got your server back online so fast. If you ever need assistance again, we're always here to help! Best regards, Apex Hosting

Revo LutionUnited States · 1 review · Experienced 2026-05-15 ·

Incredible customer support

Never had any issues with customer support, they are very quick and helpful to solve your issues or provide answers to any questions you may have.

Reply from Apex Hosting2026-05-16

Hello Revo! We’re glad to hear our support team has been quick and helpful whenever you’ve needed assistance. We truly appreciate your kind words and are always here if you have any questions or need help again :) Best regards, Apex Hosting

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JoeyUnited States · 1 review · Experienced 2026-05-12 ·

Altho i wasnt able to come to a solution

Altho i wasnt able to come to a solution due to not having a support pin (brother setup the server) William Oaks was amazing at providing solutions to help troubleshoot. Highly recomend.

Reply from Apex Hosting2026-05-13

Hello Joey! We’re glad William was able to provide helpful troubleshooting steps and solutions! We appreciate your recommendation and are always here to help whenever you need us :) Best regards, Apex Hosting

IBRAHM GAMEINGPakistan · 1 review · Experienced 2026-05-12 ·

Don't like

Don't Like emage

Reply from Apex Hosting2026-05-12

Hello! Thank you for leaving a review. We would love to learn more about what you mean here so we can improve your experience! We have reached out to you directly to get some more details, and we hope to hear back from you soon. Best regards, Apex Hosting

Zion SmejaUnited States · 1 review · Experienced 2026-05-10 ·

Marco helped me out big time

Marco helped me out big time. I like his profile pic it looks like a chiller cat

Reply from Apex Hosting2026-05-11

Hello! We're glad to hear Marco was able to assist you with your server. We'll make sure to share this review, along with the compliment about his profile picture, with him! Thank you for taking the time to share your experience. Best regards, Apex Hosting

Emilia CourtneyCanada · 1 review · Experienced 2026-05-10 ·

Natan was super helpful and nice

Natan was super helpful and nice, fixed my issues for me and explained it very clearly after an hour of watching tutorials and googling what to do, he fixed what I was struggling with in ten minutes.

Reply from Apex Hosting2026-05-11

Hello! Thank you for sharing your experience. We know how frustrating it can be to spend time searching for a fix, so we're thrilled that Natan was able to get everything sorted out and explained clearly for you in just ten minutes. We will pass your kind words along to him! Best regards, Apex Hosting

EliterMexico · 1 review · Experienced 2026-05-10 ·

A great service

It was a Great treatment

Reply from Apex Hosting2026-05-11

Hello! Thank you for the positive feedback! We are thrilled to hear that you had a great experience and felt well cared for by our team. Best regards, Apex Hosting

encavUnited States · 1 review · Experienced 2026-05-09 ·

AMAZING server hosting and customer support

great server for hosting, super fast and smooth modpack implementation and !AMAZING! customer service/support. i personally was serviced by "Marco Padilla" he's such a great dude and helps me anytime with all my problems. I HIGHLY recommend to use this server provider for Minecraft. (W SERVICE W MARCO)

Reply from Apex Hosting2026-05-11

Hello! Thank you for sharing your experience! We are so glad to hear you are loving the server and that Marco provided you with amazing support. If you ever need assistance again, we're always here to help. Best regards, Apex Hosting

Andi RuxtonUnited States · 1 review · Experienced 2026-05-07 ·

Apex servers are always great

Apex servers are always great. I"ve been using it for years now for various games. The Service is TOP NOTCH as well. Always glad to help, always super knowledgeable.

Reply from Apex Hosting2026-05-08

Hello! Thank you for sharing your experience with our services. We truly appreciate your kind words about our knowledgeable support team, and we’re honored to have been your host of choice for so many years! Best regards, Apex Hosting

NishesSingapore · 1 review · Experienced 2026-05-07 ·

doesn't matter what game

doesn't matter what game, apex has honestly never let me down since 2024. i have done not just mc mods, plugins, resourcepacks other games as well. will always come back. super fast customer service btw (goated Williams Oaks)

Reply from Apex Hosting2026-05-07

Hello! We’re really glad to hear Apex has continued to be a reliable choice for you since 2024. It’s great to know our support has been fast and helpful as well! We’re always happy to help whenever you come back :) Best regards, Apex Hosting

Umr-Farooq AhmedUnited Kingdom · 1 review · Experienced 2026-05-07 ·

Great Customer Service

I made a server once before and it worked out well, couple of months later I tried again and I couldnt do it - It was entirely my fault however. When I tried to make that second server and failed, a customer support guy called Eduardo Franco or something was the one who gave me a swift refund. Cool dude. The servers themselves are great if you can get them to work - and you most likely could since it was totally a me issue. The only downside is the price. Its just a bit too much for something that isnt all that user friendly IMO!

Reply from Apex Hosting2026-05-07

Hello! Thank you for the honest review! We’re glad to hear your first server worked well! We also appreciate your feedback. We’re always looking for ways to make the setup process smoother and more beginner-friendly, while still providing reliable server performance and helpful support when it’s needed. We’re always here if you decide to host with us again in the future! Best regards, Apex Hosting

Feddy FazbearUnited States · 1 review · Experienced 2026-05-05 ·

Outstanding Service

We had issues with modding on our Minecraft Server and agents stayed and worked with us for hours. They were kind, clear, and extremely helpful in problem-solving. They cannot be thanked enough and definitely set the bar high. Daniel and William are awesome.

Reply from Apex Hosting2026-05-07

Hello! We’re really happy to hear that Daniel and William were able to stick with you and help work through the modding issues on your Minecraft server. Modding can definitely be tricky, so it means a lot to know our team was helpful throughout the process. We’ll be sure to pass your kind words along to them :) Best regards, Apex Hosting

Jake JohnsonUnited States · 2 reviews · Experienced 2026-05-04 ·

Speedy response times

Speedy response times, helpful staff.

Reply from Apex Hosting2026-05-05

Hello! Thank you for taking the time to leave a review. We're thrilled to hear you had a great experience with our helpful staff and speedy response times! Best regards, Apex Hosting

curse swagCanada · 1 review · Experienced 2026-05-02 ·

They are great at fixing any problems…

They are great at fixing any problems that come up

Reply from Apex Hosting2026-05-04

Hello! Thank you for the positive review! We're happy to hear our team is able to assist you with server issues. If ever you need assistance again in the future you know where to reach us! Best regards, Apex Hosting

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Zayden RobbinsUnited States · 2 reviews · Verified · Experienced 2026-05-01 ·

took long but it's good

Reply from Apex Hosting2026-05-02

Hello Zayden! We’re glad to hear everything turned out well, though we’re sorry it took longer than expected. We appreciate your patience and will keep working to make the process smoother and faster! Best regards, Apex Hosting

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