Ashlen (ashlen.co) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the jewelry and accessories, noting that the beautiful items match their online descriptions, feel special, and look truly adorable. People also appreciate the prompt delivery and exceptional customer support, mentioning that staff are remarkably friendly, quick to resolve issues, and always keep buyers fully updated throughout the process.
Some reviewers were not happy with certain aspects, noting that a few purchased items felt cheaply made or of disappointing quality compared to expectations. Others also mentioned occasional frustrating shipping delays, delivery mishaps, or persistent problems with orders failing to arrive properly.
Auto-generated from all reviews of this business. For reference only.
❤️❤️❤️❤️❤️❤️❤️ Qick deliveri,quality first of all
Thank you
Ema
Reply from Ashlen2026-07-25
Thank you so much for your kind review, Ema! We're thrilled to hear you were happy with the quick delivery and, most importantly, the quality of your purchase. Your satisfaction means a great deal to us.
We truly appreciate your support and are grateful you took the time to share your experience. We hope you enjoy your purchase, and we look forward to serving you again soon!
The little adjustable rings are adorable and I'm glad I bought them for gifts but the best part was they arrived fast! So many on-line purchases take weeks, if they even come at all. This was prompt and just as advertised. I'd buy from them again in a flash .
Reply from Ashlen2026-07-25
Thank you so much for your wonderful feedback! We're delighted to hear that you loved the little adjustable rings and chose them as gifts. It means a lot to us that they were just as advertised and met your expectations.
We're especially happy that your order arrived quickly. We know how important reliable shipping is, and we work hard to make sure our customers receive their purchases promptly. Your kind words and support truly mean a lot, and we look forward to serving you again in the future!
Very helpful to an old lady everything I asked was no trouble
Reply from Ashlen2026-07-22
Thank you so much for your lovely feedback. We’re delighted to hear that you found our team helpful and that every question you had was answered with care. Making sure every customer feels supported is very important to us.
Your kind words truly mean a lot, and we’re so pleased we could make your experience a positive one. Thank you for choosing us, and we look forward to assisting you again whenever you need us.
Thank you for your positive feedback! We’re delighted to hear that you found the ordering process easy and that your delivery met your expectations. We work hard to make shopping with us as simple and convenient as possible.
We truly appreciate your support and are grateful that you took the time to share your experience. We look forward to serving you again and providing the same smooth ordering and delivery experience in the future.
Got my order sent out as quick as you could and touched base with me in between,even after I got my orders. Thank you.
Reply from Ashlen2026-07-22
Thank you for your kind words and for taking the time to share your experience! We’re delighted to hear that your order was shipped as quickly as possible and that our team kept you updated throughout the process.
It also means a great deal to know that we continued to check in even after your order arrived. Providing excellent service before, during, and after delivery is something we strive for every day. We truly appreciate your support and look forward to serving you again in the future. Thank you for choosing us!
I bought both my daughters hug rings each in sterling silver from Ashlen, both really nice and a a very good price for both. Great service and excellent quality 😊 thanks Ashlen
Reply from Ashlen2026-07-21
Thank you so much for your lovely review! We’re so pleased to hear that you chose our sterling silver hug rings for both of your daughters and that you were happy with the quality, value, and service.
Your kind words and support truly mean the world to us. We hope your daughters love wearing their hug rings, and we look forward to welcoming you back to Ashlen again in the future. Thank you!
I bought it as a present for my sister. She loves it and has worn it every day since she got it .
Reply from Ashlen2026-07-20
Thank you so much for your wonderful review! We’re delighted to hear that your sister loves her gift and has been wearing it every day since she received it. Knowing that our product has become such a special part of her daily routine truly means a lot to us.
We sincerely appreciate you choosing our product as a gift and for taking the time to share your experience. We hope your sister continues to enjoy it for a long time, and we look forward to serving you again whenever you’re looking for the perfect gift or a treat for yourself!
My order was not delivered a while ago and when I contacted Ashlen about it, they re-delivered it with just a small processing fee. All responses were kind and prompt.
Reply from Ashlen2026-07-17
Thank you for sharing your experience with us. We’re sorry to hear that your original order wasn’t delivered as expected, but we’re glad Ashlen was able to assist you and arrange a re-delivery. It’s great to know the solution worked for you and that the small processing fee was acceptable.
We also appreciate your kind words about the prompt and courteous communication you received throughout the process. Your feedback means a lot to us, and we’ll be sure to share your recognition with Ashlen. Thank you for your patience and for giving us the opportunity to make things right. We look forward to serving you again.
Thank you for your wonderful feedback! We’re so glad to hear that your order arrived on time and that the items met your expectations. Providing reliable delivery and products that match their descriptions is something we work hard to achieve.
We truly appreciate you taking the time to share your experience. Your support means a lot to us, and we look forward to serving you again in the future!
I love your products and always looking to see what else I want to purchase. You deliver on time and with care . I just really, really like your company. Your emails and texts are respectful too . 🫶
Reply from Ashlen2026-07-13
Thank you so much for your kind words and continued support! It means the world to us to hear that you love our products and enjoy browsing for your next favorite piece. We’re also delighted to know that your orders arrive on time and are delivered with care.
Your thoughtful comments about our company and our communication truly made our day. We strive to provide a respectful and enjoyable experience from start to finish, and we’re grateful to have customers like you. We look forward to serving you again soon!
Does anyone have good experience with ordering hope ring in gold ?
Is it actually gold
Reply from Ashlen2026-07-13
Thank you for your question! Many customers have had a positive experience ordering the Hope Ring in gold. The ring is made according to the material specified on the product page, so you can feel confident you’re receiving the metal described when purchasing directly from us.
If you’re considering a purchase, we recommend checking the product details for the specific gold option you’re interested in, as available materials may vary by style. If you have any questions about the ring’s composition or need help choosing the right option, our team is always happy to assist.
It came on time and is of great quality
Thanks so much
Reply from Ashlen2026-07-05
Thank you so much for your kind feedback! We’re so happy to hear your order arrived on time and that you’re pleased with the quality. It means a lot to us that you took the time to share your experience.
We truly appreciate your support and hope you enjoy your purchase. We look forward to serving you again in the future!
Thank you so much for your wonderful feedback! We’re thrilled to hear that you found the products stunning. Your kind words mean a lot to us and motivate us to keep delivering beautiful, high-quality items.
We truly appreciate your support and hope you enjoy your purchase. We look forward to serving you again soon!
The earrings are beautiful and were delivered in a timely manner! I couldn’t use my promised credit though because they were on sale, I guess. Also they were larger than I expected.
Still love them though.
Reply from Ashlen2026-07-06
Thank you so much for your kind words! We’re delighted to hear that you love the earrings and that they arrived promptly. We truly appreciate you taking the time to share your experience with us.
We’re sorry to hear you weren’t able to use your promised credit because the earrings were on sale, and that the size was a bit larger than you expected. Your feedback is valuable, and we’ll keep it in mind as we work to make our promotions and product details even clearer. We hope you continue to enjoy your new earrings, and we look forward to serving you again!
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our service and that your order was delivered smoothly.
We truly appreciate your support and hope you enjoy your purchase. Thank you for choosing us, and we look forward to serving you again soon!
This online store is great 😊 I would have given 5 stars but the delivery time isn’t good. On the website it says between 3-5 days and not nearly 4 weeks ☹️
Reply from Ashlen2026-07-03
Thank you for your kind review and for choosing to shop with us. We’re so pleased to hear that you had a great experience overall and truly appreciate your support.
We also appreciate you sharing your feedback about the delivery. We’ll continue working to improve our service and provide the best possible experience for all our customers. We look forward to serving you again soon!
I was a bit wary about ordering online, but your jewelry is very nice and it came in an appropriate time span.
Reply from Ashlen2026-07-02
Thank you for giving us a chance despite your initial hesitation about ordering online! We’re so glad to hear that you were pleased with the quality of the jewelry and that your order arrived within a timely manner. Your trust means a great deal to us.
We truly appreciate you taking the time to share your experience. We hope you enjoy your jewelry for years to come, and we look forward to serving you again whenever you’re ready for your next special piece!
NEVER GOT THE EARRINGS I PAID $43.23 for. Order #569439. Will report this.
Reply from Ashlen2026-06-30
We’re sorry to hear that you haven’t received your earrings and understand how frustrating this must be, especially after waiting for your order. We appreciate you bringing this to our attention and want to help get this resolved as quickly as possible.
Please contact our customer service team by email and include your order number (#569439) so they can investigate the shipment status and assist you further. They’ll review your order details and work with you to find the appropriate resolution as soon as possible.
Excellent product, great communication and great prices.
Reply from Ashlen2026-06-29
Thank you for your fantastic feedback! We’re thrilled to hear that you were pleased with the quality of our product and found our prices to be great value.
It’s also wonderful to know that our communication met your expectations. We truly appreciate your support and look forward to serving you again with the same excellent products and service.
Thank you for your lovely feedback! We’re so pleased to hear that you loved the seahorse necklaces and the daisy anklet. It’s wonderful to know you enjoyed your purchase.
We truly appreciate your support and hope you enjoy wearing your new jewellery. We look forward to welcoming you back for more beautiful pieces in the future.