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Shopping & Fashion

Ashlen

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100 reviews

4.5100 reviews
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About Ashlen

Data updated
Website
ashlen.co
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
100% (9/9)
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About this business

Dainty Jewelry, designed just for you.

Written by the business, not verified by us.

Is Ashlen legit?

Ashlen (ashlen.co) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the jewelry and accessories, noting that the beautiful items match their online descriptions, feel special, and look truly adorable. People also appreciate the prompt delivery and exceptional customer support, mentioning that staff are remarkably friendly, quick to resolve issues, and always keep buyers fully updated throughout the process. Some reviewers were not happy with certain aspects, noting that a few purchased items felt cheaply made or of disappointing quality compared to expectations. Others also mentioned occasional frustrating shipping delays, delivery mishaps, or persistent problems with orders failing to arrive properly.

Auto-generated from all reviews of this business. For reference only.

What people say

Lovely products at a really good price

Lovely products at a really good price. Delivered as advised.

Reply from Ashlen2026-06-29

Thank you for your wonderful feedback! We’re delighted to hear that you loved our products and found them to be great value for money. It means a lot to know we met your expectations. We’re also pleased that your order was delivered as advised. We truly appreciate your support and look forward to serving you again with the same quality products and reliable service.

Given some of the negative reviews I was apprehensive but

Given some of the negative reviews I had seen, I was slightly apprehensive about purchasing from Ashlen. However, I ordered a bag which arrived on time, and given the price was of decent quality, so I am happy with my purchase

Reply from Ashlen2026-06-29

Thank you for giving us a chance despite your initial concerns. We’re delighted to hear that your bag arrived on time and that you were pleased with its quality and value for the price. Your feedback means a great deal to us, and we’re glad we could provide an experience that exceeded your expectations. We truly appreciate your trust and hope to welcome you back again in the future.

Have been happy with the service

Have been happy with the service. I have ordered several times and the items were sent in a timely manner. Enjoyed using their jewelry.

Reply from Ashlen2026-06-26

Thank you for your kind feedback! We’re delighted to hear that you’ve been happy with our service and that your orders have consistently arrived in a timely manner. Providing a smooth and reliable shopping experience is something we strive for, and it’s wonderful to know we’ve met your expectations. We’re also thrilled that you’ve been enjoying our jewelry. Your continued support and repeat orders mean a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again and helping you find more pieces you’ll love!

Very happy

Very happy. Fast shipping and great costumer service. Always preoccupied if everything is ok with the shipping and the status of the package.

Reply from Ashlen2026-06-21

Thank you for your kind feedback! We’re thrilled to hear that you’re very happy with your experience. Providing fast shipping and excellent customer service is a top priority for us, and we’re glad it made a positive impression. We also appreciate your recognition of our commitment to keeping customers informed throughout the shipping process. Ensuring that everything is on track and providing updates on package status helps us deliver a smooth and worry-free experience. Thank you for your support, and we look forward to serving you again!

Ease to purchase

Ease to purchase. Beautiful pieces. Comfortable & affordable.

Reply from Ashlen2026-06-21

Thank you for your wonderful feedback! We’re delighted to hear that you found the purchasing process easy and convenient. Making shopping simple and hassle-free is important to us, and we’re glad your experience reflected that. We also appreciate your kind words about our pieces. It’s great to know that you find them beautiful, comfortable, and affordable. We’re committed to offering products that combine style, quality, and value, and your feedback encourages us to keep delivering the best experience possible.

Beautiful bracelet even better than I expected

Received the bracelet I ordered, and it was even better than I expected it's a present for my daughter and I know she will be thrilled. Delivered on time packaged well. Would definitely recommend buying from them

Reply from Ashlen2026-06-20

Thank you for your wonderful feedback! We’re delighted to hear that the bracelet exceeded your expectations. Knowing that it’s a gift for your daughter makes your kind words even more special, and we hope she will be absolutely thrilled when she receives it. We’re also pleased that your order arrived on time and was well packaged. Providing quality products and a smooth shopping experience is very important to us. Thank you for your recommendation and for choosing us—we truly appreciate your support and look forward to serving you again in the future.

Great!

I love the products, and delivery has flawless. Earrings are high-quality and I’ve received many compliments.

Reply from Ashlen2026-06-20

Thank you for your wonderful feedback! We’re delighted to hear that you love our products and that your delivery experience has been flawless. It’s especially rewarding to know that the earrings met your expectations in terms of quality and craftsmanship. We’re thrilled that you’ve received so many compliments on your earrings. Your support and kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future!

Reliable

Ongoing communication

Reply from Ashlen2026-06-20

Thank you for your feedback! We’re pleased to hear that you found our service reliable and appreciated the ongoing communication throughout your experience. Keeping our customers informed and providing dependable service are priorities we strive to maintain. Your kind words encourage us to continue delivering the high level of service our customers expect. We truly value your support and look forward to assisting you again in the future.

The necklace is perfect but the…

The necklace is perfect but the delivery was very late

Reply from Ashlen2026-06-18

Thank you for your feedback. We’re delighted to hear that you found the necklace perfect and that you were happy with the product itself. Your satisfaction with the quality of the necklace means a lot to us. We sincerely apologize for the delay in delivery and understand how frustrating it can be when an order arrives later than expected. We appreciate you bringing this to our attention, and we’ll continue working to improve our shipping process to provide a better experience in the future. Thank you for your patience and support.

Never answered me back for requesr…

Never answered me back for requesr refund for lost package

Reply from Ashlen2026-06-18

Thank you for your feedback. We’re sorry to hear about the issues you experienced with your package and understand how disappointing it can be when an order does not arrive as expected. We apologize for any frustration caused by the lack of response regarding your refund request. To ensure your concern is properly reviewed and resolved, please contact our customer service team by email ([email protected]) with your order details, and they will be happy to assist you further.

I ordered a purse from the website

I ordered a purse from the website. The price was excellent and I ended up getting 2 purses for a great price. They arrived quickly and were exactly as I had wanted them and true to what the website said. Great product.

Reply from Ashlen2026-06-17

Thank you for sharing your experience. We’re thrilled to hear that you found such a great value on your purse purchase and were able to get two purses at an excellent price. It’s wonderful to know that the products met your expectations and were exactly as described on our website. We’re also glad that your order arrived quickly and that you’re happy with the quality of your purchase. Providing accurate product descriptions, great value, and reliable shipping is very important to us. Thank you for your kind words and support—we appreciate your business and look forward to serving you again in the future.

Difficult situation that was actually resolved

The situation that I had also in other sites where I have not access to the product and not even access to my email box.. was actually resolved through communication and the product was received. In a case which every previous time I should consider the product “lost” or “not delivered” or “returned”, was actually resolved through secondary email and direct communication with the headquarters of the company. And I am happy for the present that was delivered to my beloved one.

Reply from Ashlen2026-06-14

Thank you for sharing your experience. We’re very pleased to hear that, despite the challenges with accessing the product information and your email account, the situation was successfully resolved through direct communication and an alternative contact method. We understand how frustrating it can be when an order appears delayed or potentially lost, so it’s wonderful to know that the issue was addressed and brought to a positive outcome. Most importantly, we’re delighted that the gift was ultimately delivered to your loved one and that the experience ended on a happy note. Your patience and persistence throughout the process are greatly appreciated, and your feedback highlights the value of open communication in resolving unexpected issues. Thank you for your trust, and we hope to serve you again in the future.

Good quality

Good quality, good price, and the shipping was also quick and safe. Everything went fine, thank you very much and many kind regards 🙂

Reply from Ashlen2026-06-14

Thank you for your kind feedback! We’re delighted to hear that you found the product to be of good quality and great value, and that the shipping was quick and secure. It’s wonderful to know that everything went smoothly from start to finish and that you had a positive experience with us. Your satisfaction means a great deal to our team, and we truly appreciate you taking the time to share your experience. Thank you for your support and your warm wishes. We hope to serve you again in the future and send our very best regards right back to you!

Good product

Reply from Ashlen2026-06-11

Thank you for your feedback! We’re glad to hear that you’re happy with your purchase and found the product to be of good quality. Providing products that meet our customers’ expectations is always our goal. We appreciate your support and thank you for choosing us. We look forward to serving you again in the future and helping you find more products you’ll enjoy.

Happy ass customer!

Only purchase 1 item for the first time. Everything was just as described, delivery on time and the texts from the Ashlen Company is a really nice touch. Very professional and friendly. You guys are awesome. I will be making more purchases in the future 😁. Thank you so much.

Reply from Ashlen2026-06-11

Thank you so much for your fantastic feedback! We’re thrilled to hear that your first purchase with us was a positive experience. It’s wonderful to know that your item arrived on time and was exactly as described. We’re also delighted that you enjoyed the text updates from our team. We strive to provide a professional, friendly, and personalized experience for every customer. Your kind words truly mean a lot to us. Knowing that we’ve earned your trust and that you plan to shop with us again is the greatest compliment we could receive. Thank you for choosing us for your first purchase, and we look forward to helping you find more products you’ll love in the future. We appreciate your support and can’t wait to serve you again!

My experience with your Company was…exceptionally good.

My experience with your Company was very good. My order arrived in good time & condition. I am very pleased with my earrings, I haven't taken them off at all - even shower with them still in place. I can also say I am impressed with your honesty in that you have been reminding me I am in credit & you keep me updated with anything new or something you think I may like. Thank you very much for your service.

Reply from Ashlen2026-06-11

Thank you for your wonderful feedback. We’re delighted to hear that your order arrived promptly and in excellent condition. It’s especially rewarding to know how much you love your earrings and that they’ve become a part of your everyday wear. Your satisfaction means a great deal to us, and we’re thrilled that the quality of our products has met your expectations. We also truly appreciate your kind words about our customer service. Maintaining transparency and keeping our customers informed is very important to us, so we’re pleased that our credit reminders and personalized updates have been helpful. Thank you for your continued support and trust in our company. We look forward to serving you again and helping you discover more pieces you’ll love.

Total scam!

Total scam! Bullshit company full of lies and no service, automated mails, no helpful. They get your money in advance and they never send u the product! My company will sue them after that!

Reply from Ashlen2026-06-10

We are sorry to hear about your experience and understand your frustration. We take concerns regarding orders, delivery, and customer service very seriously. Your feedback is important to us, and we regret that your experience did not meet your expectations. To allow our team to investigate this matter thoroughly, please contact our customer service department via email with your order details and any relevant information. We are committed to reviewing your case promptly and working toward a resolution. Thank you for bringing this issue to our attention.

Good Service and Nice product!

Reply from Ashlen2026-06-05

Thank you for your feedback! We’re delighted to hear that you were happy with both the service and the product. Providing quality products and excellent customer service is always our goal, and it’s rewarding to know we met your expectations. We truly appreciate your support and your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

I love my bags

I love my bags! Soft, roomy and I’m comfortable taking her out! No worries of scuffs, or dirty hands! Use use her… all the time ❤️

Reply from Ashlen2026-06-05

Thank you for sharing your experience! We’re so happy to hear that you love your bags. It’s wonderful to know that they’re soft, spacious, and comfortable to carry, making them a perfect fit for everyday use. We love that you can enjoy them without worrying about scuffs or dirty hands, that’s exactly the kind of practical beauty we aim for. Your enthusiasm means so much to us, and we’re thrilled that your bag has become a go-to favorite. Thank you for your support and for taking the time to leave such thoughtful feedback. We hope you continue to enjoy your bag for many adventures to come!

Happy customer

Product was excellent

Reply from Ashlen2026-06-10

Thank you for your positive feedback. We’re delighted to hear that you found the product excellent and that it met your expectations. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience. We value your support and are glad that our product was able to provide a great experience. We look forward to serving you again in the future and continuing to deliver the quality you expect.

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