We are Ask & Embla, home for all breeds of the alternative—We are a union of dark and light, masculine and feminine, immediate and eternal.Our jewelry brings metals, gemstones and your energies into a chord. Just as Ask and Embla were born as a pair, we hope to bring the power of two to you🖤
Written by the business, not verified by us.Ask & Embla (askandembla.net) has a 3.6 out of 5 rating on OK.one, based on 375 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 60% rate it 4 stars or higher while 25% give 1 star; The business has replied to 99% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the jewelry, noting that the pieces are beautifully crafted, remarkably durable, and feature truly unique designs that stand out. Consumers also highlight the remarkably fast delivery times alongside a wonderfully friendly and efficient support team that consistently resolves any questions quickly. Some reviewers were not happy with the overall quality control, mentioning that certain items arrived with faulty clasps or manufacturing defects. A few individuals experienced distinct difficulties with their orders, expressing frustration over unexpected extra fees and unhelpful interactions with staff regarding returns.
Auto-generated from all reviews of this business. For reference only.awesome company, amazing jewelery and customer service to match. thank you!
Thank you so much for your kind words, Ben! We truly appreciate your support and are so glad to hear you’re happy with our jewelry and customer service. It means a lot to us! 🖤
I just need to give 5 stars here. The costumer service is incredible helpful and cooperative. Also I'm so happy about the many jewellery options for stretched ears. I remember times when I got frustrated about my teenage decision to stretch my ears because I never found nice jewelry (I'm not so much into tunnels and plugs). I'm also overall happy with the quality, I've been wearing my synthesis hangers for almost a year straight and they look and work like on the first day. It's definitely better quality than the cheaper options I tried so far plus the unique design and feel. Only thing is that I'm not so happy with brass as a base material.
Thank you so much for your kind words and for taking the time to share your experience with us, Elvira. We’re really glad to hear that you’ve been enjoying our designs, especially your Synthesis hangers, and that they’ve held up so well over time. It means a lot to know our pieces have made you feel more confident about your stretched ears. Thanks again for your support!
I bought my best friend some jewlery from here for her birthday! Shes obsessed with hangers for her gauged ears, but its been really hard for her to find some cute pieces. Luckily I found Ask & Embla and they ate down with the gauged ear jewlery options.
This just made our day, Elisabeth! We are absolutely thrilled to hear that your best friend loved her birthday gift. Thank you for being part of our community. 🖤
Incredible, 10/10 one of the best shops I’ve ever shopped with. The support team is kind, quick, and very helpful. The products are high quality and beautifully made. The team is quick to help with any issues that arise. I cannot wait to buy more things from this store! 100000/10 highly recommend Ask and Embla
This truly made our day, Noellej! Thank you for the incredible 100000/10 review. We pour our hearts into both our designs and our service, so knowing we’ve become one of your favorite shops means the world to us. We’re so glad to have you in our community and can’t wait to see what you choose next! 🖤
I have purchased many clickers for my nose that stay on for many months at a time. I have found Ask and Embla consistently delivers with quality, durability and unique alternate jewelry. I prefer their gold jewelry which look as bright as the fist day nearly a year later. My current clicker has gems that have fallen off with time, but that’s on me since I don’t swap my jewelry out often. I have opted for new clickers without gems to meet my needs better, but I highly recommend their pieces with gems for special occasions and people who are a little more delicate than I am.
Thank you for being such a loyal repeat customer, Brandie! We’re glad to hear our clickers have consistently delivered on quality, durability, and design for you. We appreciate your honest feedback on the gem setting as well, and we’re happy to hear you’ve found styles that better suit your everyday wear while still enjoying our gem pieces for special occasions.
I purchased the Arcane Earrings and absolutely loved them from the start, they’re beautiful, unique, and I constantly receive compliments when wearing them. Unfortunately, one of the earrings developed an issue with a loose clasp, which was a bit disappointing. However, the support team handled everything incredibly quickly and smoothly. They responded right away, offered a convenient solution, and arranged a replacement without any hassle. I’m genuinely impressed by the level of service — it turned a small issue into a really positive experience. I’m beyond happy with both the product and the customer care, and will definitely continue shopping with them!
Thank you so much for your kind words and for sharing your experience! We’re really happy to hear how much you love your Arcane Earrings and that they’ve been getting you so many compliments. We’re glad our team was able to make the experience a positive one for you! ✨
Each piece is incredibly unique and high quality! I get compliments on the pieces whenever I wear them. Ask & Embla is a great brand for any alternative dressers or for people looking for a unique piece.
Nothing makes us happier than hearing our pieces stand out and earn compliments while you wear them. Thank you for the love, Kyna!
Excellent customer service. Prompt, friendly, helpful, accommodating. Lovely experience.
Thank you so much for your thoughtful and kind feedback, Elsa! 🖤
Couldn’t be more pleased! The quality, weight, attention to detail in the pieces, and also in the packaging and presentation are superb. Ordering and delivering has been swift and smooth~ Customer services got in touch due to the possibility of splitting my order with some preorder items in the mix. Jay and Steaven were great and their clear communication is a breath of fresh air. I’ll definitely be ordering again! 🖤
Thank you so much for your thoughtful and kind feedback, Gill! 🖤 We’re absolutely delighted to hear how pleased you are with the quality, craftsmanship, and presentation of your pieces — it truly means a lot to us. We’re also glad the ordering and delivery process felt smooth, and that our team was able to assist clearly with your order. We can’t wait to have you back for your next pieces! ✨
Great customer service experience. The support team was quick to respond, helpful, and handled my request efficiently. They honored the promotion and updated my order without any hassle. Smooth communication and a clear resolution throughout. Very satisfied.
We appreciate your support, Johnson!
I sincerely love Ask & Embla! Especially there collaboration with Meg murayama I have the entire collection I’m so in love with it as well as there other pieces , they have the best quality at good pricing! I always get compliments I wear A&E has the best alt jewelry ever! I will always come back for more!🖤⚔️✨
This seriously made our day, Jael! Thank you for the love and for going all in on the Ask & Embla x Meg Murayama collection. 🖤
The jewelry is absolutely stunning, very true to the pictures. As for the client support, I must say it is the best I've ever known ; reactive, kind and arranging.
Thank you for the love We’re so glad everything lived up to the vibe! That’s exactly what we aim for. 🖤
I’m honestly really disappointed to be leaving this review as this was my first purchase with Ask & Embla, and I had wanted one of their charm bracelets for a long time. In November 2025, I purchased the charm bracelet along with three charms (Letter S, Lucid Crystal, and Auria Crystal), totalling $107. I was really excited to finally wear it. However, the first time I wore it (end of December), two of the charm clasps kept opening and the charms repeatedly fell off. I contacted customer service, provided photos and videos, and to their credit they did send replacements, which initially seemed fine. Unfortunately, after only wearing the bracelet for a third time, the crystal from the Lucid Crystal charm has now fallen out completely, leaving just the setting and clasp attached. For the price point, I expected much better durability and quality. It’s really disappointing as I loved the design, but based on this experience I wouldn’t purchase again.
Dear Chloe, Thank you for your honest feedback, we truly appreciate you taking the time to share your experience. At Ask & Embla, we take great pride in the craftsmanship of our pieces, and we’re sorry this wasn’t the first impression we aim to deliver. We’d really like the opportunity to make things right. However, we’re currently unable to locate your order or any prior correspondence under this name. We’ve reached out via Trustpilot to request your order details so we can assist you further. We hope to hear from you soon.
Reached out to customer service due to a broken ear post on a hoop earring, that had only been worn 8-9 times (they are quite heavy, so not for everyday use). Customer service didn’t help and only offered 15% off and a 10$ gift card. For earrings that retails at 132$, this is not OK. Don’t be disillusioned like me and believe that the price point reflects the quality.
Thank you for sharing your feedback, Sofia. We are sincerely sorry for the disappointment regarding your earrings. We take the craftsmanship of our jewelry very seriously; however, as this piece was purchased in 2024, it falls outside our 1-year warranty period. While this order is outside our standard 1-year warranty, our records show that we have since reached a mutual agreement to resolve this for you. We'd also like to share that we always provide weight and measurement details on our product pages for transparency, and we appreciate your feedback as it helps us improve. Please don't hesitate to reach out if you need further assistance. ✨
Great customer service and super user experience ! Even if I messed up my order they could help me figure out a solution so im truly happy!
Thank you so much for your kind words, Tayna! We’re really glad we could help sort things out for you and turn the situation into a positive experience. It means a lot to us that you’re happy with both our service and your overall experience.🖤
I am Your customer for a long time. And I am trully happy about my pruchase everytime. Really nice service and comunication. And the best jewelry🖤
Thank you so much for your kind words and for being a long-time customer, Markéta 🖤 We’re truly grateful for your continued support and are so happy to know that you’ve been enjoying your purchases. We can’t wait to have you back again soon! ✨
They went to great lengths to make sure I was satisfied. Great customer service and great products! I will continue to purchase my earrings from them.
Thank you for recognizing the quality of our pieces and the dedication of our team, Cat. Thank you for your wonderful support! 🖤
Great collection of pieces and great customer service.
Super happy to hear that our team hit the mark, Jake! We’ll be here when you’re ready for your next obsession🖤
The quality of the jewelry is incredible and the design is absolutely beautiful. Well worth the price. And the customer service is phenomenal. They were so kind and quick to respond. I look forward to choosing my next piece.
Thank you for the 5-star love, Brandi! 🖤 Can’t wait to see what you add to your collection next ✨
Thanks for the love!🖤
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