He was a very nice guy but didn’t fix…
He was a very nice guy but didn’t fix the problem. A 1 hour and 7 minute consultation but I’m still with the same problem
About Askanexpertonline.com
Data updated- Website
- askanexpertonline.com
- Category
- Animals & Pets
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 206 reviews
- Replies to negative
- 88% (7/8)
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About this business
24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.
Written by the business, not verified by us.Is Askanexpertonline.com legit?
Askanexpertonline.com (askanexpertonline.com) has a 4.8 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 88% of negative reviews. Last updated 2026-08-26.
What people say
The expert contacted me by phone and…
The expert contacted me by phone and was super knowledgeable and helped me address issues beyond but related to my original inquiry. The chatbot that started the conversation was very useful.
Thanks for the Quick response
Quick response and able to walk me through what to check
This service is a ripoff!
The cost of this service is deliberately hidden. I had questions concerning my Brother printer, which has experienced multiple paper jams recently. You can no longer reach Brother directly. They now shunt you off to Askanexpertonline.com. You are informed that there will be a one-time charge of $5. This morning I found a charge of $70 to my checking account!!! Do not use this service! They intentionally mislead consumers!
Reply from Askanexpertonline.com2026-07-30
Hello Mike, Thank you for reaching out. I understand your concern regarding the membership charge. We have refunded the unexpected charge. It looks like the payment was reversed from our end before it finished processing with your bank. In these cases, the charge may remain pending for a short time before it drops off. If you have any additional concerns, please reach out through my contact information below. Best, Julie, JustAnswer Customer Care [email protected] or 800-805-5962
The rep was very polite
The rep was very polite, knowledgeable and couldn't do enough to help me great service
Great technician
Honest, straight forward responses, easy to talk to, received just the answers I needed at this time. I am grateful.
Once I got a clear connection Mr Ahmad…
Once I got a clear connection Mr Ahmad was very patient and very helpful - I was able to get M365 installed on my Samsung tablet
They responded immediately after I…
They responded immediately after I asked my question and connected me to the person I needed to give me the information that I needed to order. I am most appreciative.
It took over 30 min to get connected…
It took over 30 min to get connected which seemed excessive
Caring for interior of my new oven
I bought a new oven last year. I wanted to make sure that any cleaner I used would not damage the interior surface. After entering some model data into AI assistant I immediately received a call from a technician that answered my questions & made a recommendation. 👍👌
Plane ticst
Great help very helpful information
Very patient and knowledgeable
They knew what they were talking about
Bosch experts were exceptional
experts were great!
Online expert was able to answer my…
Online expert was able to answer my question, provide needed part number and offer some advice on obtaining the replacement part. Appreciated his time and research!!
LG fridge repair
LG fridge repair. The technician provided clear instructions and he correctly identified the problem. Saved me the cost of a service call!
The customer service and the tech Woody…
The customer service and the tech Woody were amazing ! They both provided excellent customer service. The only issue I had was being charged $70.00 when I clearly selected the $5.00 fee option.
Hopeful Grndma!
Well, it was actually quite reassuring to have a live person talking & walking me through the steps. I felt like a dummy because I'm slow & not really tech savvy so I was really grateful that Nick was very patient w/me. Unfortunately, he says I am caught in a loop & have to wait & try again after 24hrs to see if it will work by then so I'm really, really looking forward to that. THANK YOU ever so much for your assistance & patience working w/this dilemma w/me this afternoon, Nick! I truly appreciated it. You made one senior citizen hopeful! :-)
Thoughtfulness
Tara was great to work with
Tara was great to work with. I now have her in my "favorites ". She asked several questions and then did her research.
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