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Auction Nation (auctionnation.com) has a 3.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 29 of them were added in the last 12 months. Last updated 2026-09-05.
I went to pick up my auction purchase, a security door) in Mesa.. and they didn’t have it. They don’t know where it went. Then they didn’t give me the second item that I had paid for. I called and let them know, but they never called me back!
They keep selling the same item as 24 guarantee but, the part needs to be marked as is as it is used.
branch. The salesman person name was Raymond. He advertised a Opel Mokka 1.4 Turbo , red in colour for R49 000. He first asked us to pay a deposit. After that he came back asking for full amount as the bank is refusing to release the car that is under 50K from the auction list without the full amount. We paid the whole amount in a Capitec Bank Account provided. And when it was time for us to get the car they claimed they was outstanding VAT and also that they made a mistake of giving us the discount, we must pay the discount back. We did as we felt the deal was good and the company name is reputable. Just before our appointment they claimed that the traffic department is refusing to release the car license due to outstanding fines. That’s when we suspected that something was not right. The total amount taken from us 57K.
The purchase is pretty easy. I had to wait a long time to pick up the items at the warehouses. They are short staffed
Have had winning bid at close dozens of times just to find out at pickup that someone bid after close or the item "wasn't available" One of two possibilities here: - their programming sucks and the 3m extension has a que error and/or geosync timing is off -OR they're cherry picking lots and post bidding after close to sell for cash out the back door. Screen shot the winning bidder numbers and watch the pattern
Bought a electronic game for my grandkids and had a large crack down middle of screen. They refused to give a refund even though it was 24 hr guarantee. Said it still worked ok. I have bought lots of items from Auction Nation but this is the first negative review. Beware of what your getting.
I think it’s time to up the game baby!!! Need more variety and the stuff you have available now It’s just a weird way of getting things fixed around the house witch So on my days off I work. More auto parts and toys for men, hunting, fishing, camping, extreme sports stuff, that would be awesome!!
The site is put together very well and easy to use.The only issue’s I have is that the locations are closed on Weekends and the two day pick up with the store only open for pick up on regular business hours which is hard to pick up when your working the same hours during the day. I wouldn’t have issue to pay a extra fee to pick up on schedule time over the weekend or after hours during the week so I wouldn’t loss the item and the money that was spent for the items due to working. Also be great to have color coded in the description for items that are parts (red), good condition (green), slightly damaged but still works (yellow) so you aware on the bids of the items and don’t have issue on the day of pick up. Except for those small issues the site is great and I enjoy bidding on the items to get great deals!
This time the description wasn't accurate on one item and two others were damaged pretty severely. In the past, numerous items i paid for couldn't be found and I was never given a refund. One they said that they couldn't find was back up for auction again within days. Another auction I won 5 items that, when I went to pick them up, I was told that all of a sudden didn't win ANY them - even though I watched each of the auctions for each item end live with me as the highest bidder. I've been a customer at Auction Nation for 4+ years and had few, if any, problems. It used to be a great place to get a great deal. But in the last 8 months or so, I've been very disappointed. I used to bid daily. Now it's maybe once a month. It's just become too much of a risk. If I was asked to give this review was a year ago, it would've been 5 stars and entirely positive.
I use your service once and awhile. When I do, I get good merchandise. When I arrive, I get helped almost right away and headed home. The experience is always a good one !
They only give you two days to pick up. If you don't they keep your money and the items. Nellis auction gives 7 days to pick up and if you miss the pick up, they just charge a fee. I used to spend alot of money at auction nation, but with my work schedule I've missed several pickup times and lost a lot on money to them just keeping my money and items. So Nellis gets my business now. Plus the wait times can take up an hour vs 10 minutes at Nellis.
Think twice about dealing with these people On January 25, 2022, Auction Nation LLC entered into a Stipulated Consent Decree with The Arizona Attorney General. The Consent settles allegations that the business engaged in unfair and deceptively bidding in their own auctions, falsely drove up prices for items and, as a result, collected millions of dollars from legitimate auction participants who were unaware the "house" was manipulating the auction process. Under terms of the consent, the business agrees to pay $210,000 in restitution to And they haven't changed very much since this has happened to them. If you question their authority, they will kick you out of the auction and a heartbeat to keep you from complaining any further down the line
For the most part auction nation is a decent way to make some extra money. I have had 2 different pallets get "lost" that I had won bids on. I also get a lot of damaged and non working parts. I live too far away to return them right away
usually great deals. but this one was a whiff. got only 1 box out of 3 and they told me it was clearance and no refunds. on another deal got a good microwave and on a third deal a really beat up chansaw. I am not happy that they did not show its condition but only said it wa used. but it was REALLY used and i felt i was taken advantage of. they ae not being straightforward about listings.
worst customer service. I have no words to explain the level of disrespect of them.
The liquidators om 1250 W UNIVERSITY DRIVE., MESA is the best place and honest with the all items and friendly staff all the times.
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