Befitting offers premium designer prescription eyeglasses. Enjoy our wide collection of eyeglasses of all sizes, shapes and colors!
Written by the business, not verified by us.Befitting (befitting.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 93% of negative reviews. Last updated 2026-08-28.
I ordered glasses smoothly online and received them within 10 days. Love the end results as then lenses are pretty remarkable! I will definitely try them again next time ! Thanks for the great experience of ordering online.
Ordered my glasses and paid for rush shipping. 10 days after ordering they emailed and said my glasses had just been released for production. 20 days later I’m still waiting for my glasses that I paid for rush shipping on. How’s that work? Terrible customer service. Been five days since I’ve emailed and still no response. Terrible experience period. Thanks for nothing befitting.
Hi Allen, We’re sorry to hear that your experience with your order hasn’t met expectations. The high volume of end-of-year activity due to the insurance season has increased order demand, and we are working diligently to manage these volumes. Please accept our sincere apologies for any delays. Upon reviewing your file, we see that our Customer Care team reached out earlier this week requesting your prescription and pupillary distance (PD) measurement. This information is required to manufacture your glasses. We are happy to expedite your order once we have your prescription and PD. We kindly ask that you contact us directly so we can proceed without further delay. Our team will be happy to assist and discuss the shipping payment during the call. Our number is 1-833-233-4884. We look forward to hearing from you. Thank you, The Befitting Team
When shopping for contacts, this was by far the cheaper option for me. They asked for all my information up front, which made it nice. After placing my order I saw an email with clear instructions on what I had to do. I will be ordering from BeFitting in the future!
Ordered glasses a week prior to the year rolling over. I'm a new employee and wanted to use my 2024 benefits. I called customer service 2x about verifying my order before the year rolled over. They never did and told me not to worry because it's by the order date. The year rolls over, they say they can't fill it, and my benefits are wasted.
Hi There, Thank you for sharing your experience with us! We always value the opportunity to identify any potential gaps in our service and are happy to look into this for you. Please email your order details to [email protected], attention Befitting Management, and our leadership team will review your order and get back to you directly. Thank you, The Befitting Team
First time ordering glasses online. Not impressed so far. Received order confirmation email but it wasn’t anything it actually was directing me to attach my prescription but not directly. I opened up chat and after answering the same questions 3 times, I was told ok your order had been confirmed and it will be 10 days. Not impressed, can’t wait for the glasses to arrive.😬😳.
Hi Sherri, We are sorry to hear about your experience ordering glasses with us. Please know that our customers' satisfaction is always our top priority. We’re glad to see that one of our Care agents has issued a partial refund to acknowledge the gap in service you experienced and has confirmed that your order is being manufactured. Your order has escalated your order and is closely monitored by the lab team. We will be sending regular updates on your order status as your new eyewear is manufactured to your prescription. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you, The Befitting Team
They have wonderful customer service! I totally recommend them!
I ordered glasses online and struggled with it. I called the number and they fixed it for me immediately and made it super easy. My glasses are awesome.
Befitting has an excellent frame selection. This is my 2nd order to them. The first one was perfect as far as lens quality and frames. Their link with the insurance providers when purchasing works seamlessly. I like frames with spring hinges. I just wish they would add this as a filter when selecting frames. I don't hold that against them though, they are my go-to provider for glasses.
They make the process of getting new glasses so easy. When I had an issue they made the warranty process so easy and approved my claim within a day. I have been recommending them to everyone.
Great selection and prices. Once I placed the order, a staff member immediately reached out to confirm details and ensure the prescription was correct. I'll definitely being shopping here for my next pair!
Good selection, accurate and timely processing and delivery.
Ease of use on the site and the ability to select my insurance for the purchase makes for 5 Stars. This option alone satisfies hours of stress provided by others with insurance claim paperwork. Please keep up the excellent work you do for your customers. My family and I will continue to be loyal as long as you continue to also serve our brave military members outside and inside USA.😎
I was very pleased with the service and the glasses I received from Beffiting. The glasses fit me well and the look is exactly what I was looking for
Went online the day I got my new script and had my glasses in less than a week and that was right before Christmas!! The glasses are perfect and I couldn’t ask for anything more. I highly recommend Befitting!!!
I ordered a pair of glasses two years ago and was very happy with it and it was the correct lens from my prescription. I tried another vender last year and the glasses were ok. I tried a new vender this year and the problem is their system not finding me with my insurance, so, of course I purchased another pair of glasses from Befitting without the hassle! I am sure that I will be satisfied with the new pair!
It took me a whole month to decide I wasn’t crazy about my new eyeglass frames. I called and spoke to a Befitting rep, who could not have been more pleasant and helpful in facilitating an exchange for a different pair. The return was quick and easy-peasy, the new ones arrived in short order, and I am madly in love with my new glasses…and with Befitting! Thank you! 🙏
Wow, this has been a one of kind experience. My Michael Kors glasses look amazing. The customer service was absolutely outstanding and the lab executed my prescription flawlessly. Thank you!!!
The order took longer than expected. After following up with the company they forgot to process the order. They offered me expedited shipping, which was a nice gesture. Once the glasses arrived, I was pleased, until I tried them on. For a company ensuring all the boxes were checked and correct, they made glasses with the wrong script. After taking the new glasses into the optometrist and finding out both lenses were different and both incorrect, I had to return the glasses, getting a refund and insurance benefits reinstated are a very slow process.
Hi Ryan, Thank you for sharing your feedback. We sincerely apologize for the challenges you faced and for any frustration caused. While we strive to provide a smooth experience, we regret that we fell short in meeting your expectations with this order. To clarify, we typically quote 10 business days for manufacturing, but once all necessary details were received, your order was completed and delivered in just 2 business days. We also received your return yesterday, and your refund has been issued, along with the request to reinstate your insurance benefits. Although insurance carriers quote 7-10 business days for processing, benefits are often restored sooner, typically within 2-3 business days. Thank you again for bringing this matter to our attention, and we hope for the opportunity to serve you better in the future. Best regards, The Befitting Team
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