We are the leading luxury Brazilian Cosmetics Distributor representing Brazilian premium beauty products. All our products are certified by ANVISA, the Brazilian Health Government Agency and we are Officially Licensed Sellers of most Brazilian Premium beauty brands.
Bkeratin Professional (bkeratinstore.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 83% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 88% of negative reviews; 13 of them were added in the last 12 months. Last updated 2026-09-05.
The best results!!! My clients love it.
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Rafaela G.
Thanks for my order
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Rafaela G.
Still doing orders through this company due to their lower prices than here in the USA, they’re legit, i done a few orders no problem and products always arrived intact and well protected, I also love that i get my products within a week! Fast delivery is a plus for me. I recommend them
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Rafaela G.
Fast shipping. Items arrived in great condition.
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Rafaela G.
I love the products, I dont give 5 stars because your website needs to be more attractive
Hello, Arianna! We appreciate the feedback, I will pass it on to the responsible department! And we are happy that you like the products! If you have any questions, please feel free to contact me. Best regards, Rafaela G.
I didn’t received my package. It was sent back to Brazil to the sender. The address information was not accurate. I am very disappointed
Hi Dana, how are you? As we talked via whatsapp, we didn't receive any email, call or message, so you didn't get any response from our team. I'm sorry for your frustration and we've already contacted you to solve it in the best possible way! Thank you for your understanding. Best regards Larissa B.
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Rafaela G.
Excellent products and very quick delivery!
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Rafaela G.
Wrong product sent. Challenging to get return and customers support.
Hi Karina, how are you? We are sorry for that happened! I saw with my team that found that we have not received any message, email or call, I believe that's why we can not give you an answer, sometimes our system may not have received. Could you send us via email or whatsapp a picture of the product you received and if possible, a printout of the message that was sent to us. This way we can serve you the best way possible! Once again, we apologize for this and hope we can help you! Best Regards Wanessa B.
What went wrong: I received the incorrect order I ordered two detanglers and two bottles of moisturizers: I received the two bottles of detanglers,one bottle of moisturizer, and one bottle of hair conditioner ( I did not order conditioner). The delivery took a very long time I did receive messages letting me know there was a probable at the port. I won’t be in ordering again takes to long to receive your order. I would love to receive my corrected offer. Unhappy expectations. Please send a link so that I can include pictures of the products I received. There definitely was a mistake with my order.
Hello Tammy, how are you? We apologize for what happened and we understand your frustration. Please, could you send us photos of the products that you received because all orders that are shipped , we always take photos to make sure that the wrong product was not sent to each customer and yours was sent correctly according to your order. However, there can be misplacements from the carrier and we need to have this information to be able to open an investigation. I look forward to be hearing from you. Best , Wanessa B.
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Rafaela G.
It came unopened and burst all over the box. I have not received an email back on my purchase.
Hello Nelly, how are you? First of all we're very sorry about this. We ask the customers to contact us on the day of the delivery and send us photos of the box and the products the way they received them, so that we can contact the carrier and activate our insurance. We pack the products correctly, we put tape and bubble wrap but unfortunately the moment the package leaves our company, we have no control on how it will be handled. We also checked that we didn't receive any email or message about the order. Can you send a screenshot of the message/email you sent and didn't get a response so we can check what happened? Please send us a picture of the box and the product the way you received them so that we can proceed! And once again, we are very sorry for this and we hope to be able to attend you in the best way possible! Best regards, Rafaela G.
everything comes well packed and quickly!!!!!
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Rafaela G.
They are awesome great customer service and fast shipping.
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Rafaela G.
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Rafaela G.
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Rafaela G.
I am happy because I received all the original products, on time, well sealed and well packaged. It seemed to me that they do a good job of customer service.
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Rafaela G.
Yes the company doing wonderful. The product was great. Delivery was on time
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Rafaela G.
Amazing!!! I’m a Brazilian leaving in the USA for 20 years and I found this website on Facebook. I ordered Borabella Brazilian keratin and I loved it great results. I highly recommend this website for good hair products. Delivery time was as perfec. Thank you so much for great products and short delivery time specially coming from Brazil!
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Rafaela G.
When the package arrived, everything was carefully wrapped. I love the products! I gave 4 stars rather than 5 because there was a delay in shipping, and my first inquiry (email) went unanswered.But when I finally phoned customer service, I had an immediate response and the package was expedited. I also received a couple of very nice small samples as an apology. I will definitely order again.
Dear customer, We are very happy that you are satisfied! Your satisfaction is our main goal! Thank you for the preference for our company ❤✔ I am always at your disposal to answer any questions! Best regards, Rafaela G.
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