At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design.Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price.We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget.With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail.We’re passionate about helping you love where you live—one window at a time.
Written by the business, not verified by us.Blinds To Go (blindstogo.com) has a 4.7 out of 5 rating on OK.one, based on 267 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 63% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-02.
Reviewers overwhelmingly had a great experience with this company. People consistently praise the incredibly helpful sales representatives who guide buyers expertly through color and style choices for their homes. Furthermore, consumers appreciate that the entire process from initial showroom visits to final installation feels completely smooth, efficient, and professional. However, some customers also noted minor issues regarding the window covering mechanisms, specifically mentioning stiff pull chains or heavy daily operation. Reviewers occasionally experienced practical difficulties with specific parts or accessories, such as receiving incorrect components, encountering broken items, or experiencing unexpected delays due to initial measurement errors.
Auto-generated from all reviews of this business. For reference only.Blinds are not hanging properly. Installer took many photos. Please let me know how this can be fixed
Hi Frances, We are so sorry to hear that your blinds aren’t hanging properly. Our installer took some photos, and your information has been forwarded directly to the manager in charge of your case. They are reviewing everything and will be reaching out to you shortly to get this fixed. Thanks so much for your patience!
The install person was great. He was very friendly, professional and quick. He did a great job and cleaned up when he was done.
Hi Penny, Thank you for the fantastic review! We strive to provide the best experience possible. We are delighted to hear that our commitment was clear to you.
Overall, the service was very good. I like that the company offers lifetime warranty. The blinds' mechanism works well. The only concern is that the blinds don't protect us well from the sun.
Thank you so much for the great feedback! We're thrilled you had a positive experience and love how smoothly the mechanisms work, our lifetime warranty on those is something we really pride ourselves on. As for the sun protection, we tracked down your order and noticed you went with more a privacy shade instead of a solar shade, which definitely can make a difference when it comes to blocking the sun. We'll make sure to forward your review right along to your design consultant. Thanks again for choosing us, and enjoy your new blinds!
Staff was very friendly from the initial measurements and figuring out our setup, to the actual installation. Very happy.
This is fantastic to hear, Nick! Thank you for the great review!
**update** BTG reached out after my review and offered to credit me some of the installation cost. Mitch in customer service was great to work with. ************************************** The products that we got, we are happy with. The installer was great and efficient. The issue was on the install day, one of the curtains was not with the others when they were picked up at the warehouse. I had to schedule a second day a week later to install the remaining curtain, and give up another half of my Saturday. I called customer service multiple times and was told a manager would get back to me. It has been well over a week and I have not heard anything back from anyone. I would like to think that after spending $4,000, I would at least get a call back with something to make it right. I guess that is too much to ask.
Hi Joseph, we are truly sorry to learn about your recent experience with us. We understand how important it is to address your concerns, and we have taken the necessary steps to ensure that our customer experience manager will reach out to you directly. Our goal is to assist you in resolving this issue as quickly and effectively as possible. Thank you for your patience.
I was happy to learn that I could simply replace one slat of a blind I purchased years ago! Great and friendly service and very quickly ready for me!
This is wonderful to hear, Mary! Thank you for the great review!
I paid top dollar for custom blinds, expecting premium quality and customer service to match. Unfortunately, the experience fell far short of expectations. Within two days of installation, the bedroom blinds stopped working due to a defective motor. The company took them away for repair, leaving me without window coverings for nearly two weeks during extreme heat, making the room almost unbearable and impossible to sleep in. To make matters worse, the day after I made my purchase, the company launched a "Buy One, Get One 50% Off" sale. Between paying full price for a product that broke almost instantly, suffering through weeks without blinds, and receiving zero proactive communication or an apology from management, the customer service proved deeply disappointing. The only bright spot in this entire process was the installer. He was prompt, professional, wonderful to work with, and did an outstanding job. The service issues and product failure are entirely on management, not him. Given the steep price tag, I expected reliable hardware and basic accountability. I would not recommend this business based on how poorly product failures and customer care are handled.
Hi Seda, we are truly sorry to learn about your recent experience with us. We understand how important it is to address your concerns, and we have taken the necessary steps to ensure that our customer experience manager will reach out to you directly. Thank you for your patience.
Staff is friendly, not pushy. Service was great both in store and at our home. Very courteous, on time and effecient. Would definitely recommend. Blinds look and work fantastic.
Hi Rhonda, Thank you for the fantastic review! We strive to provide the best experience possible. We are delighted to hear that our commitment was clear to you.
The staff at Blinds To Go, Fairfax, is the reason for my five star rating, specifically: Ibrahima Ly and Wahid Atmar. Their friendly, professional performance was very impressive and made our blinds and curtain selections very enjoyable.
Hi Darryl, Thank you for the fantastic review! We strive to provide the best experience possible. We are delighted to hear that our commitment was clear to you.
Services were delivered on time as promised. Great back up on product warranties. Quality material and professionalism!
This is wonderful to hear, Devang! Thank you for the great review!
Nice product fare prices. Quick delivery
This is great to hear, Donna! Thank you for the wonderful review!
My rep Valerie was great and so was the entire experience. Very professional and very thorough to my specifications. The cottage blinds look wonderful
Hi Wendy, Thank you for the fantastic review! We strive to provide the best experience possible. We are delighted to hear that our commitment was clear to you.
Quick process from order to measurement to installation! Great communication throughout the entire process.
So happy to hear that Rook ! We always want the process to feel simple and stress-free from ordering to installation. Thanks for choosing us!
1.Installed the blinds and left no way to charge the motorized blinds. 2.had no suggestions for a bathroom shower blind but competition did have several options .
Hi Juan, we are truly sorry to learn about your recent experience with us. We understand how important it is to address your concerns, and we have taken the necessary steps to ensure that our customer experience manager will reach out to you directly. Thank you for your patience.
My sales person Dianne Lawrence was a pleasure to work with. Installation was quick and easy. I appreciated that he took his shoes off to protect my white rugs. I highly recommend your company
Hi Claudia, Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you.
My home consultant/ sales rep, Ari, was great. Patient and friendly, she was helpful throughout my decision making process. The professional measuring men and the installer were all professional and respectful in my home. I took a star off because of blind options, I am satisfied with my choice in the end but felt limited. As for quality, for the price I'm surprised the underside of the valance has cheap lining that is peeling and glue that is already showing, tape at the top of the valance that I can see the edge of. I was hoping for better for what I paid, but they will do.
Hi DL, Thank you so much for the wonderful shoutout to Ari and our team! We're glad the process felt smooth, but we're equally grateful for your honest feedback on the valance. That finish is certainly not the level of quality we aim to deliver. We’ve just sent you a quick email so we can look into this and make it right please reply whenever you get a chance and we’ll get this going for you.
This is wonderful to hear, AMP! Thank you for the great review!
staff was knowledgeable and new the products.
This is wonderful to hear, Anthony! Thank you for the great review!
Ida Pelligrini the sales person and Mike Ryann the installer were amazing.
Thank you so much for the shoutout Josie ! It’s great to hear that Ida and Mike made the whole experience such a positive one. We’ll make sure your kind words get back to them!
Service, staff and product..all amazing!
This is wonderful to hear, Susan! Thank you for the great review!
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