Bob Evans Restaurants is an American national chain of restaurants owned by Golden Gate Capital and based in New Albany, Ohio.
Is Bob Evans Restaurants legit?
Bob Evans Restaurants (bobevans.com) has a 2.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. 52% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 31 of them were added in the last 12 months. Last updated 2026-09-05.
We had a party of 4 women that had visited the Bob Evans in Sandusky, Ohio on Friday, November 5 around 6:30 p.m. The hostess sat us, but there was no interaction with our waitress or anyone else. I believe there was only one server working that night and maybe 5 tables occupied. No one asked us about any drinks. We sat for approximately 12-15 minutes. The waitress walked past our table 3 times and never even acknowledged us or said she would be with us shortly. We were finally able to track her down, and she said she would be right with us. She then proceeded to take an order for a couple that came in after us. We got up and left and went to Cracker Barrel where we received excellent service. It may be a while before we go back to that location. There is a Bob Evans in another town about 15 minutes away. We have always received good service at that one.
Our server took our drink orders as soon as we sat down and it felt like we were being rushed. When we got our drinks she did not give us any straws and it took forever for her to come back and take our food orders. My meal was messed up and when we asked her for another drink because we finished ours, it took her almost 30 mins to get 1 drink. We also had to bring home something else for someone and she gave us someone else’s food and we didn’t notice until we got home because she was practically rushing us out.
Between all the fees on top of 20 bucks for a meal for my child for Thanksgiving, I paid 30 bucks and didn't even get everything! There always seems to be a problem with this place!!
I love bob evans. Never had a problem with their food. Today is November 27 2025, I ordered a thanksgiving dinner which was really good except I did not get my 2 rolls or my drinks. If I donor get them please take the amount off my bill. Thank You
I broke my foot a few days before Thanksgiving, so cooking was out!! Looking for an alternative, and not up to going out, I found out that you can order an entire meal from Bob Evan’s, pick up day before, and everything is heated the day of. There were only 7 of us, and the meal was for 8-10. Perfect! The meal was turkey, ham, mashed potatoes, gravy, stuffing, corn, green beans, Mac and cheese, cranberry relish, rolls, pumpkin bread, pumpkin pie, and apple pie. Amazing, right? The cost was less than the cost of the meal if I bought all the ingredients, and made the meal myself. It took 2 hours from preheating the oven to serving the meal. Bob Evan’s had written instructions with a timeline. So easy! I could supervise from the couch! Long story short, the food was delicious, the convenience couldn’t be beat, and I think this is my new favorite way of doing Thanksgiving. A+++++ for Bob Evans. Highly recommend!
I ordered the Thanksgiving platter for my son who has been in the hospital and medical rehab center for 61 days. He can't walk due to a steel cast drilled in his leg injury. He loves Thanksgiving so I showed up with the published dinner. He said with a big smile how happy he was to see this dinner!. He couldn't believe the luscious apple pie too!. It was so good that he said order me another one mom! I wish to thank the
Young lady at our Brunswick BOB EVENS who went beyond
Her concern for my son's happy meal. This was the best idea ever! It was the best price as well. You get a 5 🌟 for all your help to make my son a great meal! Thank you
2 years and horrible never again for thanksgiving So unorganized order is never correct for what I pay this is terrible. Room full of customers waiting forever on ordered placed a week ago. 5 min turned into 10 tuned into 30 and still waiting. HORRIBLE !!! Why offer something you cannot supply
Yes! An Experience of Relaxation and Enjoyment of Great Customer Service & Delicious Food!
General Manager Christina and Server Jaime and the entire team was so awesome to me this AM! They have such a professional sense of care; I had a little online order mix-up, but with no problems GM Christina jumped in to correct and get me out with ease. Even with all of the customers at the start of the day! Wonderful! I can't wait to return to this beautifully decorated, quick service, place of delicious business!
We loved visiting Bob Evans weekly in the past, but things have certainly gone downhill. Ordered takeout tonight - omelets. The omelets were so overcooked they tasted like rubber and can’t imagine that it was an 3-egg omelet. The hash browns were so burned that you didn’t have any potato - just a burned flat patty. Also got banana bread and we got 2 little slivers for each meal. I can understand why there were just a few cars in the parking lot. Can’t imagine they’ll be in business much longer unless they turn things around. Meal was not cheap - $13.49 for an omelet.
Received my order via Uber Eats. Ordered pancakes (undercooked), sausage (old/overcooked), eggs (just okay, lacked flavor), country potatoes (odd chemically taste, overcooked, old). I had high hopes for this order being my first order delivered by Uber. It was not sealed for safety as I thought it would be and it was awful! I called and complained to the manager. She said she would report the complaint to her regional manager. Bad food/high prices just seem to be the norm these days. No pride taken by the restaurant or employees. Very sad. Disappointing.
We had a server named Tina, her service was impeccable. She made our dining experience pleasurable. My family and myself will definitely return to the Ashtabula restaurant
Not enough servers and cooks. It makes us feel like you don't really want very many customers. Bob Evans used to be busy all day long 20 -25 years ago. What the he'll happened. Executive management must suck to let the franchise fall as low as it has. Either get better or close the doors!
My family visited Bob Evans July 19 2025 on Highway 27 Davenport Fla. We were in town on vacation from Georgia and wanted more of brunch than breakfast. We had a party of 18, we understood we had to wait..we waited, NO PROBLEM! we were told they were putting a big table together only to get around the corner to be split up all across the restaurant and walk back and forth tending to kids and sorting out food. 3 different waitresses who seemed to have stuffy attitudes. Good took forever, missing food. Checks all split up wrong. Food portions sucked for the prices we paid. The host was the only friendly person we ran into, i didn’t get her name but she was a young black lady with long red hair thank you for greeting everyone and maintaining a smile when faced with large groups of people. If i lived in Davenport Fla i probably wouldn’t return to this establishment. Out of 18 people only 5 were satisfied.
This is Bob Evans in st charles. They sent the wrong dish. Then I had a to go box. I left it on the counter and before I could go back in They threw it away. Then they lied to mr.
What’s there to tell?
Hostile/Toxic work environment, harassed daily about my weight, appearance/scent, disabilities and work speed. Management does nothing. I face verbal abuse constantly from a coworker and I get either ignored or disciplined for defending myself.
Overworked and paid little, no help whatsoever. Expected to be speedy when physically impossible. The work schedule is a joke, no hours or respect to employees who have worked for 5+ years, all hours always go to new hires which are usually immigrants.
I usually work 5-6 hours, 1-2 days a week at minimum wage. Work schedule days are completely random and change often which makes planning for other things chaotic and nearly impossible throughout the week. Yay for guessing games!
Usually work till after 10pm and expected to finish everyone else’s work. Forced to miss public transportation and always have to rely on either uber services or managers who feel generous enough to offer a ride home.
No breaks ever, no chance to eat anything. At least fountain drinks are free for employees, able to survive on cola during my shifts.
Other employees drag their feet then dump everything last min, they don’t scrape off plates and throw garbage in with the silverware tray. They don’t sort dishes and toss them wherever. Makes my job harder.
The establishment is very filthy, to the point where there are roaches in the kitchen and dish area. There’s also sewer problems constantly.
Food tastes good when made right, but often expired ingredients are used. 🤢
Bob Evans used to be good but due to greed and corruption/favoritism it’s all going downhill in a crater and fast. I seriously advise against working for them, I probably wouldn’t eat here either. Not anymore since there’s roaches and filth amok. Eat at your own risk ⚠️ Even McDonald’s is probably better.
We always go to the Bob Evans in Johnson City on Boone's Creek Rd. They have a wonderful staff daily. The staff is kind, helpful and attentive. The food is very good and plentiful. I had heard that a customer gave a bad review because the ceiling tiles needed to be replaced. Maybe this person should be looking down and enjoying the great service and good food. Some things are much more appreciated at eye level.
Dennis
My daughter and I had lunch at a bob evans today and it was one of my worst restaurant experiences ever! The waitress was not that busy but kept avoiding our table for some reason. she acted like we were bothering her to take our order. After food came she never checked to see if food was ok we never saw her again. We had needed more salad dressing we could not get her attention. when we asked her for to go box and bill she made another person bring them to us the lady that brought us the bill said she had no idea why waitress told her to do that. we were nothing but polite and pleasant. Terrible!!
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