Bad News
Salad dressing was awful, had to beg for napkins, the chocolate Sundae was pathetic...2 scoops of ice cream with an eye drop of chocolate syrup
About Bob Evans Restaurants
Data updated- Website
- bobevans.com
- Category
- Restaurants & Bars
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 31 reviews
- Replies to negative
- 0% (0/73)
Do you own Bob Evans Restaurants? Claim this profile for free and start replying to reviews.
About this business
Bob Evans Restaurants is an American national chain of restaurants owned by Golden Gate Capital and based in New Albany, Ohio.
Is Bob Evans Restaurants legit?
Bob Evans Restaurants (bobevans.com) has a 2.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Restaurants & Bars and its reputation is poor. 52% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 31 of them were added in the last 12 months. Last updated 2026-09-05.
What people say
Thumbs Down
The place has the slowes. Took forever to get the meal. Then the waitress forgets the salad and serves it with the entree. The entree was over cooked and made me very sick where I ended up going to an Urgent Care. The salad was terrible as was their dressing. The Sundae had to be the worst Sundae I had ever seen....a couple of scoops of vanilia ice cream that tasted like it was very old and so little chocolate syrup it was like why even bother. On the way out the hostess asked what did I think of the service, When I told her she pretended like she didn't hear. In the future I will stick with McDonalds...at least you know what you are getting into.
Waited over two hours for our meals
Waited over two hours for our meals. Won't be back. The manager Erica was extremely rude.
Went to bob Evans this morning close to…
Went to bob Evans this morning close to lunch with wife we ordered hamburger and fries and a coffee took over 30 minutes to get our orders and hamburger was way over done and greasy almost burnt and got about 25 small tiny fries . And cost us over 32.00 dollars. This is second time there and waiting time was terrible and prices to high we will never go back to any of there restaurants again was terrible.
I got a family meal for Easter meal was…
I got a family meal for Easter meal was good when i got to the turtle cheesecake pie omg if you have never tried it run it is amazing .# Marysville ohio
EASTER SUNDAY
EASTER SUNDAY! I'M 83 YRS OLD. MY 1ST EASTER NOT COOKING A LG. DINNER. PER MY SON, NO! ORDER IT FROM BOB EVANS LIKE WE DID FOR CHRISTMAS. IT WAS AMAZING. THANK YOU SO VERY MUCH. ALL I HAD TO DO WAS DECORATE THE TABLE. THANK YOU! MAY GOD CONTINUE TO BLESS EACH & EVERYONE THAT PREPARED THE FOOD.
Poor Service- Bob Evans Restaurant- New Albany, OH
We went to the Bob Evans Restaurant in New Albany, OH on 3/14/2025 for a family dinner. We arrived just before 8 pm. There were six adults in our party. The greeter requested the number of people in our party, then rolled his eyes and told us to wait a minute. He returned after speaking to the manager and seated us. It did not appear they were busy as there were only a few people seated. Our drink order was taken fairly quickly. When the drinks were brought to the table a few minutes later we immediately placed our order for dinner. While the server was taking our order the manager pulled our server aside to talk to him. We had to wait a few minutes to finish ordering. The server put the order in at 8:07. we were then advised that they ran out of some of the items we ordered and asked what we would like to substitute. Our drinks glasses had been empty for some time without the server checking to see if we needed refills. We flagged him down at 8:30 and asked if could he bring refills and our banana bread since our order had not come yet. He said he would bring them right out. The manager, greeter and server were hanging out at the window to the kitchen just chatting and not paying attention to their customers. After 15 more minutes, I approached the manager to ask if we could please have refills and the banana bread. He finally brought the items to the table. We asked how long it might be before the food was served. He was not able to provide a time. Our order was finally delivered to our table at 9:05. Some of the items requested did not come out with the order, so we had to request them again. On the positive side, the food was good, it just took a long time to get it. There was no communication as to why the order was taking so long or why our table was being neglected. The service provided was the worst I have ever had at any restaurant. We will definitely not be returning to this Bob Evans location again.
Took 3 hours to get my food
Took 3 hours to get my food, and another hour to even get seated. Drinks took forever, and the food took even longer.
Poor service and food
My husband and I ate at the Canton Mi Bob Evans located on Michigan Ave. The shrimp he order tasted as if they had been refried or over fried. When he told the waitress she gave an excuse like that's how we cook them here. When I told her they are not eatable, she then said we'll half his plate is gone. She then said she would get the manager and then brought the check. When we went to pay the manager didn't come out until I said where's the manager. She finally came out didn't speak to us and took the shrimp meal off the receipt. We are never going back to this restaurant and we will let everyone we know how terrible the food and service is.
The dinner bell chicken was awful.
I bought chili 5.99
I bought chili 5.99, it did taste good, but it had more beans than meat, would be wonderful to have a no bean options,
Florida location
Florida location. We ordered through Door Dash. Food was hot and really good. Way better than Cracker Barrel.
Changed their chicken strips into cardboard.
Bob Evans was my favorite restaurant for basically my entire life. There was nothing better than going and getting their chicken fingers with the incredibly good French fries. Unfortunately, the closest one to where I live now is 2.5 hours away. Went on a road trip today, and to my discontent they changed the chicken. What used to be delicious juicy chicken with a very good breading was now dry chicken with the most lazy, disgusting breading I've ever had in my life. Really disappointed that they decided to change the best chicken in any restaurant to the cardboard they have now. I remember when a competitor Friendly's did the exact same thing to their quite similar chicken, and then in 4 months when their sales plummeted they changed it back. All I can do now is hope they take the cardboard breading off the menu and go back to the good stuff. Won't be returning or recommending until that is done of course.
Tip illegally added to pick up orders.
When ordering online to go, a tip is automatically added to your bill. For a pick up order!?? Absolutely not. So just to make it more inconvenient, you have to call in your order on the phone to avoid them adding a tip without your consent. Absolutely ridiculous and a rip off and should be illegal.
Don't bother downloading the app
I downloaded your stupid app for the 5 bucks off delivery and then was told I don't get it. Thanks for wasting 30 minutes of my time b4 my 3rd shift job. This entire experience sucked & left me hungry. Hello Applebee's
Bridgeton MO - never again!
Food was expensive, cold and nearly tasteless. I gave them 2 stars because the waitress was friendly and patient
Bob Evans
In spite of them being short on help we only waited 5 minutes to be seated. The waitress we had was friendly even though she didn’t have no help. Our food was brought in a timely matter and was hot and delicious. Ou waitress kept coming to check on us as well.
Just left bob evans,pancakes could have…
Just left bob evans,pancakes could have been cooked longer,home fries were white looking and cold,under cooked,not done,eggs not the way I asked. Not a very good experience. Probably won't go back.
Too Disappointing!
Too Disappointing, and we even didn't get our food! Was there fir 45 minutes and waited. When we sat down it took a waitress 10 minutes to get to is and we put whole order in, everyone else and those who came in after us was getting their food. When I was finally able to get waitresses'attention ( as she had not come by our table) she said she put order in. Then one of the kitchen people came out and said oh we just got slammed, and it depends on what you ordered and no one apologized for the wait or anything, just left us sitting there again. So they still don't know about customer service, and that doesn't explain why we didn't get our food,- a turkey dinner and an omelet. I mean come on did you have to go back to the farm for the turkey and the chickens???? So we left, another strike for them. Shame on you Bob Evans !
Too little value for money
I ordered the Thanksgiving meal for six guests at $100. The food was beautifully packed but too small for six guests,if each guest eats two plates. The ham tast d average and consisted of just four slices. There is way too much stuffing and not enough turkey. Each guest only had two small slices. Will be cooking myself again, next year. 🥴
Arby's
Cracker Barrel
Carl's Jr.
Culvers