Welcome to Booksi.com, the premier destination for exclusive discounted vacations. With over 1 million satisfied customers, Booksi has become the go-to travel website for those seeking the best deals on all-inclusive vacations.Our commitment to customer satisfaction is our top priority. That's why our customer support team is available 24/7 to assist you with any questions or concerns you may have. Simply go to Booksi.com and click "Customer Support" or email us at [email protected], and we'll be happy to assist you.At Booksi, we understand that everyone deserves to enjoy a dream vacation without breaking the bank. That's why our customers on average save over $2000+ on our all-inclusive vacations. Stop wasting time shopping for the best price across dozens of websites and visit Booksi.com now for all your vacation needs. And with our price guarantee, you'll never pay full price again. If you come across a lower price online for the same vacation you've booked, we'll refund you 110% of the difference. We guarantee it!Don't just take our word for it, see what our past customers have to say about their amazing vacation experiences with Booksi. Check out our short video explaining why Booksi vacations are up to 83% off, with past customers sharing their unforgettable experiences while on vacation.https://youtu.be/rzkgLnE0bv0Choose Booksi.com for the ultimate vacation experience. Start planning your dream vacation today and join the millions of satisfied customers who trust us for their vacation needs.
Written by the business, not verified by us.
Is Booksi legit?
Booksi (booksi.com) has a 3.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 40% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-08.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Many travelers genuinely appreciate the affordable vacation prices and find that the customer support staff are very professional and helpful when answering questions. People frequently mention that the initial booking process is quite straightforward and provides a wonderful way to plan future holiday getaways.
However, some customers also noted major difficulties trying to find available dates for their desired trips, alongside encountering unexpected extra fees. Some reviewers additionally described experiencing a frustrating lack of communication from support teams and long delays when attempting to confirm their reservations.
Auto-generated from all reviews of this business. For reference only.
Hi Roger,
We appreciate you taking the time to share your experience with us.
Your input helps us improve our services. If there's anything specific about the ad that caught your attention or if you have any suggestions for how we can better meet your needs, please let us know. You can reach out to us at [email protected].
We're committed to providing you with the best possible experience and value your input.
Best Regards,
Booksi Support Team
Location that we paid for is not available for 16 of 18 months. And the 2 months available are April and may 2025 while we are in school!! Feel scammed! Asked about refund considering we just paid for vacation 5 minutes prior to attempting to book vacation and waited 39 minutes to be told to call back at another time and we had no terms for a refund!
Reply from Booksi 2026-02-07
HI Jenn,
Thank you for your feedback.
We're truly sorry to hear about the availability issues you encountered with Booksi. We apologize for any inconvenience this may have caused you during your vacation planning process.
Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Best Regards,
Booksi Support Team
Hi Norma,
Thank you so much for the review!
We are thrilled to hear that you found our booking process easy and convenient. Our goal is to make travel as stress-free as possible, and it’s wonderful to know we hit the mark for you.
We can’t wait for you to enjoy your upcoming getaway! If you need any assistance, please feel free to reach out to us at [email protected].
Best regards,
Booksi Support Team
I filled in the questionnaire as requested and made the payment - it then redirected me to more questions about my martial and work status… then said I’d done for the criteria. Why was the criteria not highlighted to start with. Feels like you are harvesting information from people with ill intent
Reply from Booksi 2026-02-06
Hi Bonita,
We sincerely apologize for the frustration and concern caused by our qualification process.
Please be assured that we do not collect information with ill intent. Our travel deals are provided in partnership with specific resorts that have their own eligibility criteria regarding marital and employment status. These requirements are mentioned in our Terms and Conditions, which are available for review prior to purchase.
A representative from our team will be reaching out to you shortly to clear up any doubts, and address your concerns.
Thank you for bringing this to our attention.
Best regards,
Booksi Support Team
Scammers. Sold me a hotel deal for a Cotswold hotel. Didn't tell me how to book, other than telling me I can call up the hotel any time and book nearer the date. I told the lady on the phone that I wanted to take it for our Anniversary in September. Time went on and I couldn't remember the company name, and there was never the hotel name in writing via email confirmation or anything. Then I had an email in January saying that I needed to take the hotel before the date ran out, giving me only a couple of weeks to take it. There was no availability for the hotel at weekends, and we couldn't just take time off from work. I called the hotel directly and found out that I can only book through Booksi, and they only have 10 set booking slots pressumably all mid-week! Absolute con and a wasted £280!!! I actually don't even want to call them again to try and book after last time the man was rude to me. Having a look at the hotel it doesn't seem as luxury as they made out either! The hotel Karma Salford Hall weren't helpful at all and just directed me back to them.
Reply from Booksi 2026-02-06
Hi There, thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.
We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?
*Your full name
*The email address associated with your purchase
*Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at [email protected].
We look forward to resolving this matter for you.
Best regards,
Booksi Support Team
Hi Janet, Thank you for the feedback.
We're thrilled to hear that you had such a fantastic experience with Booksi.
Providing affordable and memorable vacation experiences is what we strive for, and we're delighted that we could exceed your expectations. Your satisfaction is our top priority, and we're grateful for your support.
Here's to many more unforgettable adventures with Booksi!
Best Regards,
Booksi Support Team
Completed a survey in return for a free weekend break then was charged nearly £80!!! Had my credit card company rip it right back out
Reply from Booksi 2026-02-04
Hi Christopher,
Thank you for taking the time to share your experience — we’re really sorry for any confusion this caused.
We just want to clarify that while the accommodation itself is complimentary as part of the promotion, there is a one-time booking fee required to secure the reservation and finalize the offer. This is shown during the checkout process.
We truly value your feedback, and a member of our team will be reaching out to you directly to walk through everything, answer any questions, and make sure all details are clear.
Thanks again for bringing this to our attention — we appreciate the chance to connect and help.
Best regards,
Booksi Support Team
Wonderful people to work with real patient with me
Reply from Booksi 2026-02-05
Hi William, Thank you for your feedback.
We're happy to hear that you had such a wonderful experience with Booksi.
Our team works to offer the best vacation deals and experiences, and it's incredibly rewarding to see our efforts reflected in your feedback.
Your support means the world to us, and we look forward to helping you plan your next dream vacation!"
Best Regards,
Booksi Support Team
Promised dates for booking - unavailable.
Apparently as they’re discounted and not released as yet
Not a great experience on a first exposure to the business. However they have been o. The phone to attempt to address this quickly.
Edit - apparently as they’re discounted rates they only get released in batches and the dates after June (when I can take my holidays) haven’t been released as yet).
I don’t think this was clear on the promotional material when I paid my money but then again I didn’t read the small print
Reply from Booksi 2026-02-05
Hi Tom
Thank you for your feedback.
We're truly sorry to hear about the availability issues you encountered with Booksi. We apologize for any inconvenience this may have caused you during your vacation planning process.
Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Best Regards,
Booksi Support Team
Hi Blondel,
Thank you for taking the time to share your feedback and leave us a 5-star review!
We’re glad to hear that everything went well and that you’ve used our site before—it’s always great to welcome back returning customers.
If you ever need assistance with a booking or have any questions in the future, our team is happy to help. You can reach us anytime at [email protected].
We truly appreciate your support and look forward to assisting you again on your next trip!
Best regards,
Booksi Support Team
45 minutes on hold. The person that finally answered was actually nice and even though I don't have a solution that went with our plans she seemed to know what she was doing for the most part. I have been double charged now here goes another hour on hold.
Reply from Booksi 2026-02-02
Hi Patricia,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues is our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
We can see several purchases on February 1st, but rest assured that any double purchase if PENDING will be reversed.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected]. We're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Was booked or was told I was anyway. Come to find out the reservation was never booked paid money to just get a confirmation page that isn’t even real. Called their number no body picked up been 1 hour on hold.
Reply from Booksi 2026-02-01
Hi Hunter,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team
Hi Christine,
We’re glad to hear you found the platform easy to use—that’s exactly what we aim for, a smooth and straightforward experience from start to finish.
If you ever have questions or need a hand with anything along the way, don’t hesitate to reach out to us at [email protected]. We’re always happy to help.
Looking forward to being part of your future travels!
Best regards,
Booksi Support Team
Hi Dameetrya,
We really appreciate you sharing your thoughts with us.
It’s great to know that everything felt clear and simple when making your purchase—that’s exactly the experience we aim to create.
If you ever need help, have questions, or want assistance with a future booking, our team is always here for you at [email protected].
Thanks again for your feedback, and we hope to support your travels again soon!
Best regards,
Booksi Support Team
Booking was simple and the discount was huge.
Will definately be using the platform again.
Reply from Booksi 2026-02-02
Hi Andy,
Thank you for taking the time to share your feedback.
We’re happy to hear that the booking process was easy and that you were able to take advantage of such a great discount.
It’s great to know the platform delivered real value for you, and we’d love to have you use it again whenever you’re planning your next trip. If you ever need any assistance, feel free to reach out to us at [email protected].
Thanks again for choosing us, and happy travels!
Best regards,
Booksi Support Team
Had a great time in Myrtle Beach, South Carolina their books. My agent was awesome very personable and well informed about the area. Everything was exactly what I expected. I would definitely book with Booksi again.
Reply from Booksi 2026-02-02
Hi Eileen,
We’re thrilled to hear you had a great time in Myrtle Beach and that your agent made the process smooth, personable, and informative. It’s always our goal to make sure everything matches expectations from start to finish, so it’s wonderful to know that was the case for your trip.
We truly appreciate your trust in Booksi and would love to help again whenever you’re planning your next getaway. If you ever need assistance or have questions in the future, feel free to reach out to us at [email protected].
Wishing you many more amazing travels ahead!
Best regards,
Booksi Support Team
Hi Adam,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team
Hi Susanne,
Thank you for your feedback!, We are thrilled to have you as a customer and are certain you will have an amazing time!
If need further 24/7 customer assistance, go to Booksi.com and click “Customer Support” or email us at [email protected]
Kind Regards,
Booksi Support Team
I LOVE THE WAY IT went !
It's all about the Way:path;#Cartographer
Legend. IT IS a 50 anniversay surprise for MY Creators. 🤗🤗
Reply from Booksi 2026-02-02
Hi Luis,
Thank you for sharing your experience.
We’re really glad to hear that everything came together the way you hoped.
Celebrating a 50th anniversary is a huge milestone, and it’s awesome that this is part of such a meaningful surprise. We hope it creates memories that last a lifetime and adds something truly special to the celebration.
If you ever need support or have questions along the way, you can always reach us at [email protected]. We’re here whenever you need us.
Wishing you an unforgettable anniversary and a fantastic experience ahead!
Best regards,
Booksi Support Team
Scammers. After paid their “ booking fees & taxes “ my cc started receiving so many international charge attempts.
When I tried to book my dates , all the dates were “ UNAVAILABLE “ tried to call phone number they have provided , nobody answered
How disgusting it’s Facebook advertising them !!!
Reply from Booksi 2026-01-25
Hi Ali,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team
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