Welcome to Booksi.com, the premier destination for exclusive discounted vacations. With over 1 million satisfied customers, Booksi has become the go-to travel website for those seeking the best deals on all-inclusive vacations.Our commitment to customer satisfaction is our top priority. That's why our customer support team is available 24/7 to assist you with any questions or concerns you may have. Simply go to Booksi.com and click "Customer Support" or email us at [email protected], and we'll be happy to assist you.At Booksi, we understand that everyone deserves to enjoy a dream vacation without breaking the bank. That's why our customers on average save over $2000+ on our all-inclusive vacations. Stop wasting time shopping for the best price across dozens of websites and visit Booksi.com now for all your vacation needs. And with our price guarantee, you'll never pay full price again. If you come across a lower price online for the same vacation you've booked, we'll refund you 110% of the difference. We guarantee it!Don't just take our word for it, see what our past customers have to say about their amazing vacation experiences with Booksi. Check out our short video explaining why Booksi vacations are up to 83% off, with past customers sharing their unforgettable experiences while on vacation.https://youtu.be/rzkgLnE0bv0Choose Booksi.com for the ultimate vacation experience. Start planning your dream vacation today and join the millions of satisfied customers who trust us for their vacation needs.
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Is Booksi legit?
Booksi (booksi.com) has a 3.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 40% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-08.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Many travelers genuinely appreciate the affordable vacation prices and find that the customer support staff are very professional and helpful when answering questions. People frequently mention that the initial booking process is quite straightforward and provides a wonderful way to plan future holiday getaways.
However, some customers also noted major difficulties trying to find available dates for their desired trips, alongside encountering unexpected extra fees. Some reviewers additionally described experiencing a frustrating lack of communication from support teams and long delays when attempting to confirm their reservations.
Auto-generated from all reviews of this business. For reference only.
I didn’t receive my itinerary that I signed up for
Reply from Booksi 2026-03-02
Hi Jeff, Thank you for your feedback.
We are sorry that you have not received your confirmation. We will get this resent to you right away.
Please check your inbox but also any Junk or Spam folders just in case.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Best Regards,
Booksi Support Team
After I had done everything thing I remembered that I had a bad experience about 2years ago but too late I’ve already done everything and I will see how it goes this time. Hopefully a good and better situation.!
Reply from Booksi 2026-03-02
Hi Kathleen, Thank you for your feedback.
Your feedback is crucial to us as we continuously strive to enhance our services. We apologize for any inconvenience you encountered during your vacation.
We'd like to learn more about your specific concerns so that we can take appropriate actions to prevent similar situations in the future.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected]. We will work to address your issues promptly.
Best Regards,
Booksi Support Team
Booksi is not a total scam, you do get a discounted stay. But you need to understand exactly what you’re signing up for.
The advertised hotel (in my case, a Hyatt-level property) was not the hotel we were ultimately assigned. We were placed in a different, lower-tier resort. It wasn’t terrible, but it definitely wasn’t the luxury property shown in the promotion.
Also, this is a timeshare-style promotion. You are required to attend a long presentation (ours ran much longer than the advertised 90 minutes). It’s not dangerous, just annoying and time-consuming.
The biggest surprise was the final cost. It was not $99 like the ad suggests. After taxes, resort fees, and mandatory charges, it was closer to $500 total for our family of four.
That said, we still paid less than booking retail rates directly, so there were real savings — just not as dramatic as the marketing implies.
Bottom line:
It’s legitimate, but read the fine print, expect extra fees, expect a sales presentation, and don’t expect the exact luxury hotel pictured in the ad.
If you go in with realistic expectations, it can save money. If you expect a $99 luxury vacation with no strings attached, you’ll be disappointed.
Reply from Booksi 2026-02-28
Hi Anna,
We're sorry to hear that your experience with Booksi wasn't as enjoyable as we had hoped.
Your feedback is important to us, and we appreciate you taking the time to share your concerns. We apologize for any inconvenience you experienced during your vacation. We're constantly working to improve our services, and your feedback will help us in that endeavor.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected] .
We're here to assist you.
Best Regards,
Booksi Support Team
So, I haven't booked for the stay in Dubai yet but I really want to. I'm a little hesitant because if I say no while trying to sell me a time share at the presentation, are they going to do something like hold my passport so I can't leave. I worry about things like that but Dubai is definitely a once in a lifetime place. Anyone ever do one of these abroad?
Reply from Booksi 2026-02-26
Hi Christine,
Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.
We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at [email protected].
We look forward to resolving this matter for you.
Best regards,
Booksi Support Team
Inaccurate information that duped me into parting with £148!
Reply from Booksi 2026-02-26
HI Rupert, Thank you for your feedback.
A representative will be reaching out to you shortly to ensure that everything is to your satisfaction and address any concerns you may have.
Best Regards,
Booksi Support Team
Absolute scam. DO NOT USE. They claim a “free stay” as a reward for doing a survey then add the highest “taxes” at the end.
Reply from Booksi 2026-02-25
Hi Kelly,
We're saddened to hear that your experience with Booksi didn't meet your expectations.
Your feedback is crucial to us as we continuously strive to enhance our services. We apologize for any inconvenience you encountered during your purchase.
We'd like to learn more about your specific concerns so that we can take appropriate actions to prevent similar situations in the future.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected]. We will work to address your issues promptly.
Best Regards,
Booksi Support Team
A big thank you to Mary from booksi customer service team for sorting things out for me , I will still be using your service for more holiday locations thank you kind regards Brian.
Reply from Booksi 2026-02-26
Hi Brian, Thank you immensely for your kind words and support.
We're happy to hear that you had such a wonderful experience with Booksi.
Our team works to offer the best vacation deals and experiences, and it's incredibly rewarding to see our efforts reflected in your feedback.
Your support means the world to us, and we look forward to helping you plan your next dream vacation!"
Best Regards,
Booksi Support Team
Hi Kathy, Thank you for taking the time to share your experience with us.
We understand that navigating through the process may have been challenging, and we sincerely apologize for any inconvenience it may have caused.
Your feedback is valuable to us, and we're committed to making improvements.
We're here to assist you every step of the way and ensure that your future experiences with us are nothing short of exceptional.
Best Regards,
Booksi Support Team
Quick, efficient, and hassle free!
Customer support is also great!
Reply from Booksi 2026-02-26
Hi Lewis, Thank you for your feedback.
We're thrilled that you enjoyed your experience with Booksi.
Your feedback is greatly appreciated as it helps us understand what our customers love about our service and where we can make improvements. We're committed to delivering exceptional vacation experiences at unbeatable prices, and we're grateful for your support.
We can't wait to assist you in planning your next adventure!"
Best Regards,
Booksi Support Team
Not sure it's great. Price almost doubled by checkout
Reply from Booksi 2026-02-26
Hi Bette, Thank you for your feedback.
We strive to offer valuable promotions to our customers through various platforms, including social media. Your input is important to us, and we're always looking for ways to enhance our deals and make them even more appealing.
A representative will be reaching out to you shortly to ensure that everything is to your satisfaction and address any concerns you may have.
Best Regards,
Booksi Support Team
They work with you , Ive stayed a few places very nice
Reply from Booksi 2026-02-25
Hi Tawonda,
Thank you for sharing your experience with us. We’re glad to hear that you enjoyed your stays and found the places to be very nice.
We truly appreciate your feedback, as it helps us continue improving the experience for our customers. We’re always working to make every trip even better and more seamless, and your comments are valuable in helping us do that.
A representative from our team will also be in touch with you to follow up more closely. Thank you again for taking the time to update your review, and we hope your future travels with us are even more enjoyable.
Best regards,
Booksi Support Team.
When I called to reserve my spot. The automated system said they couldn't find my phone number in the system. So they said they would get an agent to assist and kept repeating over and over. So I juat hung up. Hopefully it gets resolved.
Reply from Booksi 2026-02-24
Hi Laverne,
Thank you for sharing your experience with us. We’re sorry to hear about the trouble you had with our automated system — we understand how frustrating it can be when you’re trying to reserve your spot and can’t get through properly.
That’s certainly not the experience we want for our customers. We appreciate you bringing this to our attention, as it helps us improve.
A representative from our team will be reaching out to you directly to assist and make sure everything gets sorted out smoothly. We look forward to resolving this for you as quickly as possible.
Best regards,
Booksi Support Team
Bait and switch
Monsters Travel was awful
The hotel we were placed in is old and the beds are awful.
Reply from Booksi 2026-02-23
Hi Michele,
We’re sorry to hear that this was your experience. We understand how disappointing it must have been, especially when expectations didn’t match the stay.
This is not the standard we aim to deliver. A representative from our team will be reaching out to you directly to review your concerns and better understand what happened.
Thank you for your feedback — we appreciate the opportunity to follow up.
Best regards,
Booksi Support Team
Hi James,
We’re delighted to hear that everything felt simple and easy with Booksi — that’s exactly the kind of experience we strive to create for every traveler.
Planning a trip should be exciting, not stressful, and we’re so glad we could make the process smooth for you.
If you ever need assistance with your upcoming stay or a future getaway, you can always reach us at [email protected]. We’ll be happy to help.
Here’s to many more effortless and memorable trips ahead!
Best regards,
Booksi Support Team
Took my 5yr old grandson with me....he kept me hopping...hotel was great, staff friendly and professional, rooms were very nice, heated pool was great way getting the last ounce of energy out of the kid and very relaxing on my aching legs...had a wonderful time
Reply from Booksi 2026-02-24
Hi Richard,
We’re delighted to hear that you and your grandson had such a wonderful stay. It’s great to know the hotel, friendly and professional staff, comfortable rooms, and heated pool all contributed to an enjoyable experience for both of you.
We’re especially glad the pool offered both fun for him and a bit of well-earned relaxation for you.
If we can assist you with planning another getaway in the future, please feel free to contact us at [email protected]. We’d be more than happy to help.
Wishing you many more special trips together.
Best regards,
Booksi Support Team
Dates for Stirling offer were limited to 1 mid week date only between now and October . When I attempted to book that week, it said you had to be a couple or cohabiting and both in employment. Initial questionnaire allows you to answer single and divorced . The AI bot responding struggled to understand my statement that there were no available dates .
Reply from Booksi 2026-02-22
Hi Margaret,
Thank you for taking the time to speak with me today. We sincerely apologise that the terms and conditions were not presented as clearly as they should have been.
Of course, we have processed your refund immediately.
If there’s anything further we can assist you with, please don’t hesitate to reach out.
Kind regards,
Customer Support
Very quick and efficient but would be good to know you can't book dates at time of reservation.
Reply from Booksi 2026-02-24
Hi Gill,
We’re so glad to hear you found the process quick and efficient — that’s always our goal.
We also truly appreciate your feedback about booking dates at the time of reservation. We understand how helpful that would feel, and we’ll make sure your comment is shared with our team as we’re always looking for ways to improve clarity and the overall experience.
If you ever need assistance selecting your dates or navigating the booking process, feel free to reach out to us at [email protected] — we’re here to help every step of the way.
We look forward to helping you plan a great stay!
Best regards,
Booksi Support Team
The price and location of the hotel is…£86.83 and the location is Karma Lake Montiethieth Hotel, option of 36 months to complete a booking
The price and location of the hotel is excellent, my wife has always wanted to visit Scotland.
Reply from Booksi 2026-02-24
Hi Sharon,
We’re so happy to hear that the price and location worked out perfectly for you — and even more excited that your wife is finally getting to visit Scotland! That makes the trip even more special.
Scotland is full of breathtaking landscapes, rich history, and unforgettable experiences. We truly hope this getaway becomes a memory you both cherish for years to come.
If there’s anything we can assist with before your trip, feel free to reach out to us at [email protected]. We’re always happy to help.
Wishing you both an amazing and memorable adventure!
Best regards,
Booksi Support Team
Hi Ian,
We’re thrilled to hear that everything was great — that’s exactly what we love to hear. It means a lot to us that your experience met your expectations.
If you ever need help planning your next getaway or have any questions along the way, feel free to reach out to us at [email protected]. We’re always here for you.
We hope your next trip is just as fantastic!
Best regards,
Booksi Support Team
Hi Teresa,
We appreciate you taking the time to share your experience with us.
Your input helps us improve our services. If there's anything specific about the ad that caught your attention or if you have any suggestions for how we can better meet your needs, please let us know. You can reach out to us at [email protected].
We're committed to providing you with the best possible experience and value your input.
Best Regards,
Booksi Support Team
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