Welcome to Booksi.com, the premier destination for exclusive discounted vacations. With over 1 million satisfied customers, Booksi has become the go-to travel website for those seeking the best deals on all-inclusive vacations.Our commitment to customer satisfaction is our top priority. That's why our customer support team is available 24/7 to assist you with any questions or concerns you may have. Simply go to Booksi.com and click "Customer Support" or email us at [email protected], and we'll be happy to assist you.At Booksi, we understand that everyone deserves to enjoy a dream vacation without breaking the bank. That's why our customers on average save over $2000+ on our all-inclusive vacations. Stop wasting time shopping for the best price across dozens of websites and visit Booksi.com now for all your vacation needs. And with our price guarantee, you'll never pay full price again. If you come across a lower price online for the same vacation you've booked, we'll refund you 110% of the difference. We guarantee it!Don't just take our word for it, see what our past customers have to say about their amazing vacation experiences with Booksi. Check out our short video explaining why Booksi vacations are up to 83% off, with past customers sharing their unforgettable experiences while on vacation.https://youtu.be/rzkgLnE0bv0Choose Booksi.com for the ultimate vacation experience. Start planning your dream vacation today and join the millions of satisfied customers who trust us for their vacation needs.
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Is Booksi legit?
Booksi (booksi.com) has a 3.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 40% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-08.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Many travelers genuinely appreciate the affordable vacation prices and find that the customer support staff are very professional and helpful when answering questions. People frequently mention that the initial booking process is quite straightforward and provides a wonderful way to plan future holiday getaways.
However, some customers also noted major difficulties trying to find available dates for their desired trips, alongside encountering unexpected extra fees. Some reviewers additionally described experiencing a frustrating lack of communication from support teams and long delays when attempting to confirm their reservations.
Auto-generated from all reviews of this business. For reference only.
Hi Barb,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team
Nothing about this is worth the hassle. The time share shit was sprung in me. The room I was told I could have reserved is not what I received and no one seems to want to help me out. Oh and then the added fees, taxes, parking, etc prob cheaper to just book through Wyndham itself. I took a chance and now I fully regret it. Oh and I got charged $79.99 when it said 34.99. Then the agent Ronald with monster made it out to be like he was doing me a favor by reimbursing me half back! 🙄wtf is that… you guys overcharged me. I’ve tried to take care of this through the hotel and they said you have to do it. I truly feel scammed and unless this does turn around I will call my bank, lawyer and post about what really is going on on my 5 channels that all have over 400k followers. Your choice. Fix the bed situation. Please do your job you deal with whatever department you have to and prove you possibly care about your “ guests”stay dates are June 13-17
Reply from Booksi 2026-03-26
Hi Erin/John,
We are sorry for the experience you encountered. In checking with our servicing team, we can see that they have reached out to you, and your room request is being processed.
However, we will ask them to reach out again for further inquiries.
Regards,
Customer Support
The confirmation process was quick and easy to navigate
Reply from Booksi 2026-03-27
Hi Juan,
Thank you for taking the time to share your thoughts on Booksi.
Thank you for choosing Booksi for your vacation needs and for sharing your positive experience with us.
Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals.
We can't wait to welcome you back for your next adventure.
Best Regards,
Booksi Support Team
I bought a 4 day New York package. I called for days they couldn’t get me 4 days ever. I could book it with my Wyndham credits. They had openings in the hotel but Booksi couldn’t book me any for days @ the New York hotel. Tried to get to take a motel in New Jersey. It just a scam bait and switch.
I saw the New York bait and switch back up today! Buyer beware!
Reply from Booksi 2026-03-23
Hi There,
We're truly sorry to hear about the availability issues you encountered with Booksi. We apologize for any inconvenience this may have caused you during your vacation planning process.
Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Best Regards,
Booksi Support Team
Hi Steven,
Thank you for taking the time to share your thoughts on Booksi.
Thank you for choosing Booksi for your vacation needs and for sharing your positive experience with us.
Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals.
We can't wait to welcome you back for your next adventure.
Best Regards,
Booksi Support Team
Total was supposed to be $39 and I was charged $78????
Reply from Booksi 2026-03-22
Hi Justin,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team
Need to experience trip first, but all good so far
Reply from Booksi 2026-03-27
Thank you for taking the time to share your thoughts on Booksi.
Thank you for choosing Booksi for your vacation needs and for sharing your positive experience with us.
Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals.
We can't wait to welcome you back for your next adventure.
Best Regards,
Booksi Support Team
Hi Elizabeth,
Thank you for taking the time to share your thoughts on Booksi.
Thank you for choosing Booksi for your vacation needs and for sharing your positive experience with us.
Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals.
Best Regards,
Booksi Support Team
Hi Cornelius, Thank you for your feedback.
Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Best Regards,
Booksi Support Team
I received a call today from Kino Williams in the Resolution Department of Monster and while my experience did not go completely as planned, I can say that Kino taking the time to speak with me, review my package, assist me in rectifying what could be done was phenomenal!!
I have never had someone take the time to listen even after my trip was over and actually show genuine care and consideration. This truly has changed my mindset to a way more positive one than I originally had . Kino Williams even took the time to offer her email to assist me in further bookings and that shows true care and Great Customer Service!!
Thank you so much for having a Team Member like Kino Williams reach out to customers! Definitely going to continue to work with your company!!
Lindsay Rudd-Fountaine
Reply from Booksi 2026-03-20
Hi Lindsay, Thank you for your feedback.
We're truly sorry to hear about the availability issues you encountered with Booksi. We apologize for any inconvenience this may have caused you during your vacation planning process.
Monster Reservations Group is our partners that help us service our incredible offers and guarantee that you have access to book your vacations at a time that suits you best. Thanks to Booksi's partnership with Monster Reservations Group, we are able to offer you more flexibility on dates, more destinations to travel, & upgraded accommodations.
Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Best Regards,
Booksi Support Team
Hi Mike,
Thank you for taking the time to share your thoughts on Booksi.
Thank you for choosing Booksi for your vacation needs and for sharing your positive experience with us.
Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals.
We can't wait to welcome you back for your next adventure.
Best Regards,
Booksi Support Team
I haven't received any follow-up from them that I can recall to schedule anything that I purchased
Reply from Booksi 2026-03-18
Hi DJ,
We’re sorry to hear that your experience with Booksi did not meet your expectations.
Your feedback is very important to us, as we are always looking for ways to improve our services and provide a better experience for our customers.
We also regret that you have not received the follow-up that you requested.
We are reaching out to our reservations team to contact you as soon as possible for any inquiries you may have.
If you have any further questions or need additional assistance, please feel free to contact us at [email protected].
Kind regards,
Hi Terri, Thank you for choosing Booksi for your vacation needs and for sharing your positive experience with us.
Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals.
We can't wait to welcome you back for your next adventure.
Best Regards,
Booksi Support Team
Hi Patrick, Thank you for the 5-star review!
We're happy to have played a part in creating memorable moments during your vacation.
At Booksi, we're passionate about making travel accessible and enjoyable for everyone, and your positive feedback reaffirms that we're on the right track.
Here's to many more incredible stays with unbeatable hotel deals!
Best Regards,
Booksi Support Team
Took the payment but not able to get a reservation
Reply from Booksi 2026-03-16
Hi Richard,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team
Hi Isabel, Thank you for your feedback and for choosing Booksi for your vacation needs!
Your feedback helps us to continuously refine our services and exceed customer expectations.
We appreciate your support.
Best Regards,
Booksi Support Team
Hi James, Thank you for your feedback.
The confirmation email is always sent via email. Please check your spam/junk folder just in case.
Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Best Regards,
Booksi Support Team
The deal was free. Turns out it isn't, once you have card details
Reply from Booksi 2026-03-15
Hi Keda,
We're saddened to hear that your experience with Booksi didn't meet your expectations.
Your feedback is crucial to us as we continuously strive to enhance our services. We apologize for any inconvenience you encountered during your vacation.
We'd like to learn more about your specific concerns so that we can take appropriate actions to prevent similar situations in the future.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected]. We will work to address your issues promptly.
Best Regards,
Booksi Support Team
Waste of time. I was eligible for the deal, filled out a plethora of forms (which likely means continuous spam for all of time), and at the last submission page I become ineligible (because I am not married). Mental and time consuming.
Reply from Booksi 2026-03-15
Hi Sam,
We’re sorry to hear that your experience with Booksi did not meet your expectations.
Your feedback is very important to us, as we are always looking for ways to improve our services and provide a better experience for our customers.
We also regret that you did not qualify for the discounted rate. Please note that the terms and conditions for these offers are available for review on the travel page prior to completing the purchase.
That said, we are happy to assist you, and we can confirm that a refund has already been issued.
If you have any further questions or need additional assistance, please feel free to contact us at [email protected].
Kind regards,
Customer Support.
It was very awesome everything was perfect and relaxing
Reply from Booksi 2026-03-16
Hi,
Thank you so much for the glowing review!
We're thrilled to hear that you had such a fantastic experience with Booksi.
Providing affordable and memorable vacation experiences is what we strive for, and we're delighted that we could exceed your expectations. Your satisfaction is our top priority, and we're grateful for your support.
Here's to many more unforgettable adventures with Booksi!
Best Regards,
Booksi Support Team
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