Welcome to Booksi.com, the premier destination for exclusive discounted vacations. With over 1 million satisfied customers, Booksi has become the go-to travel website for those seeking the best deals on all-inclusive vacations.Our commitment to customer satisfaction is our top priority. That's why our customer support team is available 24/7 to assist you with any questions or concerns you may have. Simply go to Booksi.com and click "Customer Support" or email us at [email protected], and we'll be happy to assist you.At Booksi, we understand that everyone deserves to enjoy a dream vacation without breaking the bank. That's why our customers on average save over $2000+ on our all-inclusive vacations. Stop wasting time shopping for the best price across dozens of websites and visit Booksi.com now for all your vacation needs. And with our price guarantee, you'll never pay full price again. If you come across a lower price online for the same vacation you've booked, we'll refund you 110% of the difference. We guarantee it!Don't just take our word for it, see what our past customers have to say about their amazing vacation experiences with Booksi. Check out our short video explaining why Booksi vacations are up to 83% off, with past customers sharing their unforgettable experiences while on vacation.https://youtu.be/rzkgLnE0bv0Choose Booksi.com for the ultimate vacation experience. Start planning your dream vacation today and join the millions of satisfied customers who trust us for their vacation needs.
Written by the business, not verified by us.
Is Booksi legit?
Booksi (booksi.com) has a 3.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 40% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-08.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Many travelers genuinely appreciate the affordable vacation prices and find that the customer support staff are very professional and helpful when answering questions. People frequently mention that the initial booking process is quite straightforward and provides a wonderful way to plan future holiday getaways.
However, some customers also noted major difficulties trying to find available dates for their desired trips, alongside encountering unexpected extra fees. Some reviewers additionally described experiencing a frustrating lack of communication from support teams and long delays when attempting to confirm their reservations.
Auto-generated from all reviews of this business. For reference only.
So far so good. Although I’m gutted I couldn’t afford the Dubai trip! But hopefully many more offers to come!
Reply from Booksi 2026-04-29
Hi,
Thank you for your feedback and for choosing Booksi for your vacation needs!
Your feedback helps us to continuously refine our services and exceed customer expectations.
If there's anything specific you feel we could improve upon to earn that extra star next time, please contact us at [email protected].
We appreciate your support and look forward to welcoming you back for another fantastic adventure!
Best Regards,
Booksi Support Team
Hi Karen,
Thank you for your wonderful review!
We're delighted to hear that you had a positive experience with Booksi. Your feedback is invaluable to us as we strive to provide exceptional service and value to our customers.
We're committed to addressing any areas for improvement you've highlighted to ensure that your next experience with us is even better.
Thank you for choosing Booksi, and we look forward to serving you again soon!
Best Regards,
Booksi Support Team
Hi Ben,
Thank you for your feedback and for choosing Booksi for your vacation needs!
Your feedback helps us to continuously refine our services and exceed customer expectations.
If there's anything specific you feel we could improve upon to earn that extra star next time, please contact us at [email protected].
We appreciate your support and look forward to welcoming you back for another fantastic adventure!
Best Regards,
Booksi Support Team
The reason I'm giving only one star is because I felt cheated. I think Booksi engages in deceptive advertising by advertising vacations for two people and only after payment, when we go to book the dates, they inform us that the vacations are only for married couples. Fortunately, I requested a refund and received it quickly. However, depending on me, I will report on social media that this is false advertising.
Reply from Booksi 2026-04-16
Hi Orlando,
Thank you for your feedback.
We sincerely apologize for the frustration you've encountered in attempting to book within the terms and conditions noted in our travel pages.
We appreciate you bringing this to our attention, as all our advertisements refer to a resort preview rate based on terms and conditions for eligibility prior to purchasing.
It is great to know that this issue was resolved quickly and very efficiently.
Once again, we apologize for any inconvenience caused and appreciate your patience and understanding.
Regards,
Booksi Support
It looks very good and a promising holiday to enjoy, we wait and see if our booking will be easy and available when we choose. we hope to follow up with a positive result without booking process.
Reply from Booksi 2026-04-29
Hi Heather,
We appreciate you taking the time to share your experience with us.
Your input helps us improve our services. If there's anything specific about the ad that caught your attention or if you have any suggestions for how we can better meet your needs, please let us know. You can reach out to us at [email protected].
We're committed to providing you with the best possible experience and value your input.
Best Regards,
Booksi Support Team
Hi Mike,
Thank you for your wonderful review!
We're delighted to hear that you had a positive experience with Booksi. Your feedback is invaluable to us as we strive to provide exceptional service and value to our customers.
We're committed to addressing any areas for improvement you've highlighted to ensure that your next experience with us is even better.
Thank you for choosing Booksi, and we look forward to serving you again soon!
Best Regards,
Booksi Support Team
After being on hold for an hour, I gave up because I never got to talk to anyone.
Reply from Booksi 2026-04-14
Hi Christin,
Thank you for your feedback.
We sincerely apologize for the frustration you've encountered in attempting to speak with a representative.
Please note that we will be reaching out to you directly to ensure that your concerns are addressed promptly.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected].
Once again, we apologize for any inconvenience caused and appreciate your patience and understanding as we work to resolve this matter.
Best Regards,
Booksi Support Team
After an issue with the payment that had not been completed and putting the details in again I am happy that we have a holiday booked now.
Sue Buckley
Reply from Booksi 2026-04-29
Hi Susan,
Thank you for your wonderful review!
We're delighted to hear that you had a positive experience with Booksi. Your feedback is invaluable to us as we strive to provide exceptional service and value to our customers.
We're committed to addressing any areas for improvement you've highlighted to ensure that your next experience with us is even better.
Thank you for choosing Booksi, and we look forward to serving you again soon!
Best Regards,
Booksi Support Team
This is my second encounter. I guess I am just a sucker.. unfortunately I have a very hard head. Unless you want to loose your money just don't use these guys.
Reply from Booksi 2026-04-08
Hi Michael,
Thank you for your feedback.
We deeply value your satisfaction, and it's regrettable that we didn't meet our usual standards in handling your case. Your feedback is invaluable to us as it guides our efforts to continuously enhance our services. We genuinely apologize for any inconvenience caused and understand your frustration.
Your comfort and trust are of utmost importance to us, and we're here to support you every step of the way.
Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
You are more than welcome to reach out to [email protected] for further assistance.
Best Regards,
Unauthorized charge on my account. They stole my money
Had I not had to go through my bank statements for an unrelated matter, I would have never known they stole money out of my account on a unauthorized payment for a vacation package that I didn't buy nor authorize my money to be taken. I have reached out to their company only to get the run around numerous times. Couldn't ever get an answer, they said they'd have someone call l, never did. Then they say it's through another company, but yet they are the ones that stole my money, not some random other company. Then after only being able to get anyone through email, I stated I was done playing this run around game, then they said it's after the time frame to get a refund. It's not a refund when it was stolen out of my account, it's called integrity and honor and doing the rite thing but clearly the rite thing isn't making unauthorized purchases from someone's account so that's a joke. I'm going to be filing claims on this, as I can prove 110% that I didn't authorize this purchase and can prove it wasn't initiated by me, by any of my devices wether it be my cell phone or computer. This is sad that this happens to people.
Reply from Booksi 2026-04-08
Hi Brian,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team
Awful.
They don't respond to questions or concerns. I've booked, but unsure if it's even going ahead.
Any requests they just tell me to call and overseas number, which I'm obviously not going to do.
Reply from Booksi 2026-04-08
Hi Emma,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team
Hi Richard,
We’re thrilled to hear you’re planning your travel for October 2026—that’s an amazing time to go. We’re excited to be part of your journey and can’t wait for you to enjoy your experience.
If you need any assistance, feel free to reach out to us at [email protected]—we’re always here to help.
Wishing you an incredible trip ahead!
Best regards,
Booksi Support Team
Hi Capri, Thank you for the 5-star review!
We're happy to have played a part in creating memorable moments during your vacation.
At Booksi, we're passionate about making travel accessible and enjoyable for everyone, and your positive feedback reaffirms that we're on the right track.
Here's to many more incredible stays with unbeatable hotel deals!
Best Regards,
Booksi Support Team
Hides huge fees for 15 minutes, time it takes to complete their survey. A waste of time.
Reply from Booksi 2026-04-02
Hi Sebastian,
Thank you for your feedback.
We deeply value your satisfaction, and it's regrettable that we didn't meet our usual standards in handling your case. Your feedback is invaluable to us as it guides our efforts to continuously enhance our services. We genuinely apologize for any inconvenience caused and understand your frustration.
Your comfort and trust are of utmost importance to us, and we're here to support you every step of the way.
We would like to address the concerns you mentioned and ensure we can assist you effectively.
Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Best Regards,
Booksi Support Team
Efficient service website easy to navigate, value for money
Reply from Booksi 2026-04-08
Hi Lesley, Thank you for the 5-star review!
We're happy to have played a part in creating memorable moments during your vacation.
At Booksi, we're passionate about making travel accessible and enjoyable for everyone, and your positive feedback reaffirms that we're on the right track.
Here's to many more incredible stays with unbeatable hotel deals!
Best Regards,
Booksi Support Team
Ease with which i was able to navigate and earn this offer
Reply from Booksi 2026-04-08
Hi Lavern, Thank you for choosing Booksi for your vacation needs and for sharing your positive experience with us.
Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals.
We can't wait to welcome you back for your next adventure.
Best Regards,
Booksi Support Team
Hi Mrs Anne, Thank you for choosing Booksi for your vacation needs and for sharing your positive experience with us.
Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals.
We can't wait to welcome you back for your next adventure.
Best Regards,
Booksi Support Team
Dissimilatory policy, restricted to persons under 70 years old!
Reply from Booksi 2026-03-29
Hi Alfred,
We sincerely apologize for your experience and understand your concerns.
We’d like to clarify that the eligibility requirements, including any age-related criteria, are set by the resort developers who sponsor these promotional offers, and unfortunately, they are outside of Booksi’s control. These requirements are outlined in the Terms and Conditions available on each deal page for full transparency.
We truly regret any frustration this may have caused. Our goal is always to provide a positive experience—whether that’s helping you successfully book a vacation or ensuring a full refund when the offer’s qualifications are not met.
Additionally, one of our representatives will be reaching out to you to assist further and review your case.
We appreciate your feedback, and we hope to have the opportunity to assist you with a future offer that better fits your needs.
Best regards,
Booksi Support Team
UPDATE FROM A VERY UNHAPPY CUSTOMER
CANNOT put my e-mail address on this site.
You requested more infomation from me so here it is
Carol Elizabeth Goffe-Wood
07501208814
7 Stuart Court, Town End Street, Godalming, Surrey, GU7 1 BJ, UK
Booked a three night break in the Lake District last year (11 August, 2025) and was CHARGED by YOU HBP 82.80. After MANY phone calls and e-mails (most unsuccessful I might say) AND requesting a refund from my Bank Nationwide, I am STILL out of pocket. Look forward to your next e-mail. Thank you. Carolex
PS : Trust Pilot does not allow e-mail details which is something you should know ?? You HAVE all my details.
This company scammed me and STILL owes me GBP82.80 for a hotel booked and I never stayed in it. Because of this. I have now been scammed by GBP400.00 from two banks.
DISGRACEFUL is all I can say.
Reply from Booksi 2026-03-28
Hi Carole,
Thank you for your feedback.
We deeply value your satisfaction, and it's regrettable that we didn't meet our usual standards in handling your case. Your feedback is invaluable to us as it guides our efforts to continuously enhance our services. We genuinely apologize for any inconvenience caused and understand your frustration.
Your comfort and trust are of utmost importance to us, and we're here to support you every step of the way.
We would like to address the concerns you mentioned and ensure we can assist you effectively.
Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Best Regards,
Booksi Support Team
Hi Kareem, Thank you for the review!
We're happy to have played a part in creating memorable moments during your vacation.
At Booksi, we're passionate about making travel accessible and enjoyable for everyone, and your positive feedback reaffirms that we're on the right track.
Here's to many more incredible stays with unbeatable hotel deals!
Best Regards,
Booksi Support Team
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