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Travel & Vacation

Booksi

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202 reviews

3.0202 reviews
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About Booksi

Data updated
Website
booksi.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (92/92)
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About this business

Welcome to Booksi.com, the premier destination for exclusive discounted vacations. With over 1 million satisfied customers, Booksi has become the go-to travel website for those seeking the best deals on all-inclusive vacations.Our commitment to customer satisfaction is our top priority. That's why our customer support team is available 24/7 to assist you with any questions or concerns you may have. Simply go to Booksi.com and click "Customer Support" or email us at [email protected], and we'll be happy to assist you.At Booksi, we understand that everyone deserves to enjoy a dream vacation without breaking the bank. That's why our customers on average save over $2000+ on our all-inclusive vacations. Stop wasting time shopping for the best price across dozens of websites and visit Booksi.com now for all your vacation needs. And with our price guarantee, you'll never pay full price again. If you come across a lower price online for the same vacation you've booked, we'll refund you 110% of the difference. We guarantee it!Don't just take our word for it, see what our past customers have to say about their amazing vacation experiences with Booksi. Check out our short video explaining why Booksi vacations are up to 83% off, with past customers sharing their unforgettable experiences while on vacation.https://youtu.be/rzkgLnE0bv0Choose Booksi.com for the ultimate vacation experience. Start planning your dream vacation today and join the millions of satisfied customers who trust us for their vacation needs.

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Is Booksi legit?

Booksi (booksi.com) has a 3.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 40% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-08.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Many travelers genuinely appreciate the affordable vacation prices and find that the customer support staff are very professional and helpful when answering questions. People frequently mention that the initial booking process is quite straightforward and provides a wonderful way to plan future holiday getaways. However, some customers also noted major difficulties trying to find available dates for their desired trips, alongside encountering unexpected extra fees. Some reviewers additionally described experiencing a frustrating lack of communication from support teams and long delays when attempting to confirm their reservations.

Auto-generated from all reviews of this business. For reference only.

What people say

Well we spent a good deal of time on…

Well we spent a good deal of time on Friday evening trying to book a room at the Karma Lake of Menteith not one vacancy in the next 6 month's. We see that your next block of booking availability is in six month blocks I do know that your answer will be you have 18 months to use this offer it also means that you will be in possession of my money for part or the whole of this period. Not good

Reply from Booksi 2026-03-14

Hi Linda, Thank you for your feedback. We're truly sorry to hear about the availability issues you encountered with Booksi. We apologize for any inconvenience this may have caused you during your vacation planning process. Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers. A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi. Best Regards, Booksi Support Team

Great service

Great service. Very informative.

Reply from Booksi 2026-03-16

Hi Velma, Thank you for taking the time to share your thoughts on Booksi. Thank you for choosing Booksi for your vacation needs and for sharing your positive experience with us. Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals. We can't wait to welcome you back for your next adventure. Best Regards, Booksi Support Team

I attempted to book my trip dates and…

I attempted to book my trip dates and was informed the dates I wanted are not available. Your site does not inform of dates that are available. Very deceptive in my opinion.

Reply from Booksi 2026-03-13

Hi Jeff, Thank you for your feedback. We're truly sorry to hear about the availability issues you encountered with Booksi. We apologize for any inconvenience this may have caused you during your vacation planning process. Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers. A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi. Best Regards, Customer Support

At first

At first, it told me it was $99. I paid $49 today then it told me I had to pay a $79 booking fee. I’m not understanding why it told me it was $99 and then an additional $79 booking fee come up later before I could even book a room the only available dates in the whole summer is May 25-29. I have tried hopelessly to get a hold of someone to book these dates. It is not working. I would not recommend anyone by this. I am very unhappy and will call the Better Business Bureau if I’m not taking care of soon the number that they gave me for customer service says it cannot be reached.

Reply from Booksi 2026-03-13

Hi Audrey, We're saddened to hear that your experience with Booksi didn't meet your expectations. Your feedback is crucial to us as we continuously strive to enhance our services. We apologize for any inconvenience you encountered during your vacation. We'd like to learn more about your specific concerns so that we can take appropriate actions to prevent similar situations in the future. A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected]. We will work to address your issues promptly. Best Regards, Booksi Support Team

Booksi did not work for me I tried to…

Booksi did not work for me I tried to pay a loctician and I’m not sure what happened it said scam likely I’m not sure what that’s about so all I know is I wasn’t able to make a payment or get the service I needed

Reply from Booksi 2026-03-12

Hi Latoya, Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services. We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information? Your full name The email address associated with your purchase Your phone number This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction. Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at [email protected]. We look forward to resolving this matter for you. Best regards, Booksi Support Team

Resort stay

Had a great time.

Reply from Booksi 2026-03-16

Hi Charles, Thank you immensely for your kind words and support. We're happy to hear that you had such a wonderful experience with Booksi. Our team works to offer the best vacation deals and experiences, and it's incredibly rewarding to see our efforts reflected in your feedback. Your support means the world to us, and we look forward to helping you plan your next dream vacation!" Best Regards, Booksi Support Team

Super easy to book

Reply from Booksi 2026-03-16

Hi Meghan, Thank you for taking the time to share your thoughts on Booksi. Thank you for choosing Booksi for your vacation needs and for sharing your positive experience with us. Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals. We can't wait to welcome you back for your next adventure. Best Regards, Booksi Support Team

Amazing Value & Smooth Booking — Highly Recommend Booksi!

I booked an all‑inclusive Cancún vacation through Booksi, and the entire experience was excellent from start to finish. The price was unbeatable, the booking process was simple, and all the confirmations came through quickly and clearly. What I appreciated most was how transparent and organized everything was. Every detail matched exactly what was promised — no surprises, no confusion, just a great deal and a smooth setup for a fantastic trip. Customer service was responsive and helpful when I reached out with a question, and they made the whole process feel easy. It’s rare to find a company offering this level of value with this level of professionalism. I already have more vacations booked through Booksi, and after this experience, I feel even more confident about them. Highly recommended for anyone looking for a stress‑free, affordable getaway

Reply from Booksi 2026-03-12

Hi Jeffrey, Thank you immensely for your kind words and support. We're happy to hear that you had such a wonderful experience with Booksi. Our team works to offer the best vacation deals and experiences, and it's incredibly rewarding to see our efforts reflected in your feedback. Your support means the world to us, and we look forward to helping you plan your next dream vacation! Best Regards, Booksi Support Team

We had an amazing trip

We had an amazing trip. The staff was so friendly and rooms were clean.

Reply from Booksi 2026-03-12

Hi Christina, Thank you for your wonderful review! We're delighted to hear that you had a positive experience with Booksi. Your feedback is invaluable to us as we strive to provide exceptional service and value to our customers. We're committed to addressing any areas for improvement you've highlighted to ensure that your next experience with us is even better. Thank you for choosing Booksi, and we look forward to serving you again soon! Best Regards, Booksi Support Team

This is TOTALLY MISLEADING

This is TOTALLY MISLEADING, they took my money, I qualified, and then I booked my 4 Days stay. Called up then they said YOU do not qualify, and your booking, is not valid. I have a confirmation number and it means NOTHING. I booked my entire trip with this in mind. FALSE INFORMATION, caused me a lot of stress.

Reply from Booksi 2026-03-11

Hi Deborah, Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating this situation must have been. Our team has previously reached out requesting your contact information so we could review your case in detail and assist you further. Unfortunately, we have not yet received a response. We would genuinely appreciate the opportunity to look into this matter and help clarify what may have occurred. Additionally, we would like to note that, due to the significant discounts offered through our vacation packages, all trips are subject to specific Terms & Conditions, including qualification requirements. These requirements are outlined at the bottom of each offer prior to purchase. We are committed to assisting our customers and resolving concerns whenever possible. Please feel free to contact our support team at [email protected] so we can review your case and work toward a resolution. Thank you again for bringing this to our attention. Best regards, Booksi Support Team

It was a fairly easy process and…

It was a fairly easy process and affordable for teachers, who don’t have a lot of money to take a nice trip!!

Reply from Booksi 2026-03-12

Hi Tracey, Thank you for choosing Booksi for your vacation needs and for sharing your positive experience with us. Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals. We can't wait to welcome you back for your next adventure. Best Regards, Booksi Support Team

Let’s see if it’s as good as it seems

Let’s see if it’s as good as it seems. If the trip is hassle free I’ll be delighted. Really good bargain!

Reply from Booksi 2026-03-09

Hi Debbie, Thank you for your valuable feedback, our mission is simple: We want to make it possible for everyone to see the amazing beauty this world has to offer without breaking the bank. Thanks for being a part of our journey! We look forward to serving you and helping to organize this vacation of a lifetime. If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at [email protected] Best Regards, Booksi Support Team

Great Experience

I must admit, I was skeptical throughout the process of the great deal that was advertised, but it turned out to be wonderful and a great value. Andrew with Booksi was very personalble and walked me through the booking process. My wife and I stayed at the Villa Del Palmar resort in Los Cabos for 6 days and 5 nights (all inclusive) and it was better than we could have imagined. Of coure we had to go through the presentation at the resort and it was a little long, but it was worth the great deal that we had. As long as resorts like this are in the lineup, it's well worth it.

Reply from Booksi 2026-03-12

Hi Marcel, Thank you for the 5-star review! We're happy to have played a part in creating memorable moments during your vacation. At Booksi, we're passionate about making travel accessible and enjoyable for everyone, and your positive feedback reaffirms that we're on the right track. Here's to many more incredible stays with unbeatable hotel deals! Best Regards, Booksi Support Team

Offered a great deal for a 3 night stay! …

Offered a great deal for a 3 night stay for an amazing price! Breakfast included!

Reply from Booksi 2026-03-09

Hi Lauranell, Thank you for your wonderful review! We're delighted to hear that you had a positive experience with Booksi. Your feedback is invaluable to us as we strive to provide exceptional service and value to our customers. We're committed to addressing any areas for improvement you've highlighted to ensure that your next experience with us is even better. Thank you for choosing Booksi, and we look forward to serving you again soon! Best Regards, Booksi Support Team

too much bs offers before actually…

too much bs offers before actually booking and then no dates available. Then offering sub properties

Reply from Booksi 2026-03-08

Hi Neil, Thank you for your feedback. We're truly sorry to hear about the availability issues you encountered with Booksi. We apologize for any inconvenience this may have caused you during your vacation planning process. Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers. A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi. Best Regards, Booksi Support Team

Very simple to navagate through Tjanks!!

Reply from Booksi 2026-03-09

Hi Heather, Thank you immensely for your kind words and support. We're happy to hear that you had such a wonderful experience with Booksi. Our team works to offer the best vacation deals and experiences, and it's incredibly rewarding to see our efforts reflected in your feedback. Your support means the world to us, and we look forward to helping you plan your next dream vacation!" Best Regards, Booksi Support Team

Effective strategy but the endless…

Effective strategy but the endless updates are annoying

Reply from Booksi 2026-03-09

Hi Catherine, Thank you for your feedback. We strive to offer valuable promotions to our customers through various platforms, including social media. Your input is important to us, and we're always looking for ways to enhance our deals and make them even more appealing. We're here to assist you every step of the way and ensure that your future experiences with us are nothing short of exceptional. Best Regards, Booksi Support Team

It isn't free it's bullshit

Reply from Booksi 2026-03-05

Hi Tina, Thank you for sharing your feedback, and we’re truly sorry to hear about your frustration. We would like to clarify that while the accommodation portion of the promotion is complimentary, there is a required booking fee that covers reservation processing and related costs. We understand how this may have caused confusion. Your feedback is important to us, and we appreciate you taking the time to share it. A member of our team will be reaching out to you shortly to review your concerns and assist you further. Thank you again for bringing this to our attention. Best regards, Booksi Support Team

Too many hoops to jump through and…

Too many hoops to jump through and always another condition around every corner.

Reply from Booksi 2026-03-04

Hi Marty, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience felt complicated and did not meet your expectations. Our goal is always to make the process as clear and smooth as possible, and we regret if it came across as having too many steps or conditions. Your comments are valuable and help us identify areas where we can improve the experience for our customers. A member of our team will be reaching out to you shortly to review your concerns and assist you further. We truly appreciate your feedback and the opportunity to improve your experience. Best regards, Booksi Support Team

Showed me 1 package and sold me another....

The package advertised was not the package that was sold to me.

Reply from Booksi 2026-03-05

Hi, We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi. We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi. A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi. Thank you for bringing this matter to our attention. Best Regards, Booksi Support Team

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