Welcome to Booksi.com, the premier destination for exclusive discounted vacations. With over 1 million satisfied customers, Booksi has become the go-to travel website for those seeking the best deals on all-inclusive vacations.Our commitment to customer satisfaction is our top priority. That's why our customer support team is available 24/7 to assist you with any questions or concerns you may have. Simply go to Booksi.com and click "Customer Support" or email us at [email protected], and we'll be happy to assist you.At Booksi, we understand that everyone deserves to enjoy a dream vacation without breaking the bank. That's why our customers on average save over $2000+ on our all-inclusive vacations. Stop wasting time shopping for the best price across dozens of websites and visit Booksi.com now for all your vacation needs. And with our price guarantee, you'll never pay full price again. If you come across a lower price online for the same vacation you've booked, we'll refund you 110% of the difference. We guarantee it!Don't just take our word for it, see what our past customers have to say about their amazing vacation experiences with Booksi. Check out our short video explaining why Booksi vacations are up to 83% off, with past customers sharing their unforgettable experiences while on vacation.https://youtu.be/rzkgLnE0bv0Choose Booksi.com for the ultimate vacation experience. Start planning your dream vacation today and join the millions of satisfied customers who trust us for their vacation needs.
Written by the business, not verified by us.
Is Booksi legit?
Booksi (booksi.com) has a 3.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 40% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-08.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Many travelers genuinely appreciate the affordable vacation prices and find that the customer support staff are very professional and helpful when answering questions. People frequently mention that the initial booking process is quite straightforward and provides a wonderful way to plan future holiday getaways.
However, some customers also noted major difficulties trying to find available dates for their desired trips, alongside encountering unexpected extra fees. Some reviewers additionally described experiencing a frustrating lack of communication from support teams and long delays when attempting to confirm their reservations.
Auto-generated from all reviews of this business. For reference only.
Hi Miss Kay,
We love hearing that you’re looking forward to your 3-night stay in Stirling — it’s such a beautiful and historic destination. We’re confident you’ll have a wonderful time exploring the area and enjoying your getaway.
If you need any assistance while preparing for your trip, feel free to reach out to us at [email protected]. We’re always here to help.
Wishing you an incredible stay filled with great memories!
Best regards,
Booksi Support Team
Hi Margaret,
Thank you for your feedback.
We’re sorry that the offer did not appear available when you attempted to access it. We understand how that can be disappointing.
A representative will contact you directly to better understand the situation and assist further.
We appreciate you bringing this to our attention.
Best regards,
Booksi Support Team
This seems good book and then have 18 months to choose hotel and plan my trip
Didn't like the persistent upgrades after booking but always a option for no thanks
Reply from Booksi 2026-02-24
Hi Kalvin,
We’re glad to hear that you appreciate having 18 months to choose your hotel and plan your trip — we know flexibility makes a big difference when organizing travel.
We also understand your feedback regarding the upgrade offers. While we like to present additional options that may enhance the experience, we completely respect that they’re optional and appreciate you sharing your thoughts about it.
If you ever need any assistance while planning your getaway, please feel free to reach out to us at [email protected] — we’re always happy to help.
We look forward to being part of your upcoming trip!
Best regards,
Booksi Support Team
i am editing my review because it looks like I am the one in the wrong; I failed to read before purchasing. They clearly stated the price, I just failed to read. Don’t be like me. Lol I’m going to go on my trip and relax my mind. I obviously need it.
Reply from Booksi 2026-02-24
Hi Jarrod,
Thank you so much for updating your review — we truly appreciate your honesty.
We know how easy it is to get excited about a trip and click through quickly. We’re really glad everything is clear now and that you’re moving forward with your getaway.
Most importantly, we hope your trip is exactly what you need — time to relax, recharge, and enjoy every moment. You deserve it!
If there’s anything at all we can assist with before your stay, feel free to reach out to us at [email protected]. We’re happy to help.
Wishing you an amazing and stress-free vacation!
Best regards,
Booksi Support Team
The availability of the resort that was advertised was completely unavailable for any dates you chose throughout the 18 months.
Reply from Booksi 2026-02-20
Hi Kristofer, Thank you for your feedback.
We're truly sorry to hear about the availability issues you encountered with Booksi. We apologize for any inconvenience this may have caused you during your vacation planning process.
Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Best Regards,
Booksi Support Team
After you get the information about the credit cards still to call within 15 minutes but no record according to the voice mail. I was in the phon calling 1415-870-8876 for over 30 minutes with an answering message then drop the call . If this is scam I will call my credit cards right now to cancel everything.
Reply from Booksi 2026-02-20
Hi Elenita,
Thank you for your feedback.
We sincerely apologize for the frustration you've encountered in attempting to speak with a representative.
Please note that we will be reaching out to you directly to ensure that your concerns are addressed promptly.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected].
Once again, we apologize for any inconvenience caused and appreciate your patience and understanding as we work to resolve this matter.
Best Regards,
Booksi Support Team
That they may go through all the booking process and then told they don’t meet the criteria. Very Disapointed
I went through the process only to be told I didn’t meet the criteria. I am a hairdresser and rest assured I will pass my experience on to all my clients.
Reply from Booksi 2026-02-18
Hi Gordon,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand how frustrating that must have felt.
We would like to clarify that all qualification requirements and eligibility criteria are outlined in the Terms and Conditions prior to completing the purchase. These guidelines help ensure that promotional offers are used as intended and that all travelers meet the necessary criteria.
A representative from our team will be reaching out directly to help clarify any questions and review your situation in more detail.
We appreciate you bringing this to our attention and hope we have the opportunity to address your concerns properly.
Best regards,
Booksi Support Team
Tried to call and it says you are open until 11pm but no answer and you guys miss charged me so call me 850-428-5011
Reply from Booksi 2026-02-17
Hi Brian,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues is our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected]. We're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Regards,
Booksi Customer Support
The experience was fantastic! The hotel was clean and the price was right! We had an amazing time!
Reply from Booksi 2026-02-17
Hi Christine,
Thank you so much for your wonderful review! We’re thrilled to hear that you had a fantastic experience and that the hotel, cleanliness, and pricing all met your expectations. It’s great to know you had an amazing time — that’s exactly what we love to hear.
If you ever need assistance with a future booking or have any questions, please feel free to reach out to us at [email protected] — we’re always happy to help.
We can’t wait to help you plan your next great getaway!
Best regards,
Booksi Support Team
Hi Shehri,
We’re truly happy to hear you enjoyed your stay and found it to be a very nice place.
We work hard to partner with properties that offer comfort, quality, and great value, so it’s wonderful to know your stay delivered on that. We’re glad it made a positive impression.
If you ever need help planning another trip or have questions about future destinations, feel free to reach out to us at [email protected]. We’d love to assist you again.
Best regards,
Booksi Support Team
Because your agents constantly calling me and harass me about trips and wants to promise package deals, but they want money can you take my name from y’all calling llist
Reply from Booksi 2026-02-15
Hi Jennifer,
We’re truly sorry to hear about your experience and for any frustration caused by the calls. That is never the impression we want to leave.
We completely respect your request and understand your concerns. Our team will be reaching out directly to confirm your information and ensure your name is promptly removed from our contact list.
We appreciate you bringing this to our attention and sincerely apologize for the inconvenience. Thank you for giving us the opportunity to address this properly.
Best regards,
Booksi Support Team
You said my payment was $39 then charged me $79! WTF?
Reply from Booksi 2026-02-14
Hi Brande,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team
Excellent Value and Outstanding Support for Our Orlando Family Vacation
We had an excellent experience booking our Orlando trip through Booksi. From the beginning, their support team was responsive, professional, and genuinely helpful. Every question we had was answered clearly and promptly, which gave us confidence throughout the entire process.
We traveled as a family of three and were very impressed with the value we received. The resort they booked for us in Orlando was beautiful, well-maintained, and perfectly located. It exceeded our expectations in terms of comfort, amenities, and overall atmosphere. It truly made our family trip special.
What stood out most was the combination of competitive pricing and strong customer support. It’s rare to find both in one place. Booksi made the planning easy and stress-free, and we felt well taken care of from start to finish.
We would absolutely use their services again and highly recommend them to anyone looking for great value and reliable support when booking a vacation.
Reply from Booksi 2026-02-17
Hi,
Thank you so much for this incredible review!
We’re especially happy to hear that our support team made you feel confident and well taken care of from the very beginning. Clear communication and responsiveness are so important when planning a family trip, and we’re glad we could provide that peace of mind.
It’s wonderful to know the Orlando resort exceeded your expectations — from the location to the amenities and overall atmosphere. Hearing that it helped make your family trip special is exactly why we love what we do.
We also truly appreciate your kind words about the balance between value and customer support. Providing competitive pricing and reliable assistance is always our goal, and it’s rewarding to know that it made a difference in your experience.
Thank you again for trusting us with your family vacation. If you ever need help planning your next getaway, feel free to reach out to us at [email protected] — we’d be honored to assist you again.
Wishing your family many more amazing adventures ahead!
Best regards,
Booksi Support Team
It was affordable because I could have never been able to afford full price
Reply from Booksi 2026-02-17
Hi Amanda,
Thank you so much for your review!
Travel should never feel out of reach, and one of our biggest goals is to make memorable getaways accessible without the stress of full retail pricing. Knowing that we helped make something possible that might not have been otherwise is incredibly rewarding.
Everyone deserves the chance to relax, explore, and create special memories — and we’re so glad we could play a part in that for you.
If you ever need assistance planning your next trip or have any questions, please don’t hesitate to reach out to us at [email protected]. We’d love to help you do it all over again.
Here’s to more affordable adventures ahead!
Best regards,
Booksi Support Team
I have still not received and booking information after payment
Reply from Booksi 2026-02-12
Hi Michael,
We are so sorry to hear that you haven't received your booking information yet after completing your payment! We completely understand your frustration and want to make sure this is resolved for you immediately.
A representative will be reaching out to you shortly for further assistance to ensure you have all your travel details.
Thank you so much for your patience and for bringing this to our attention while we work to resolve this for you.
Please keep in mind that you can also always contact us at [email protected] if you need any further assistance in the meantime.
We are here to help and want to make sure your experience moving forward is a positive one.
Best regards,
Booksi Support Team
Lies and upsell even when i said no th AI just moves to the next upgrade, niw ive paid for it twice..... :-(
Reply from Booksi 2026-02-12
Hi Joseph,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team
I try to book a date but it says it full but I called the hotel and they have rooms ready to rent
Reply from Booksi 2026-02-11
Hi Roger,
Thank you for taking the time to share your comment.
We're sorry to hear that your preferred dates are not available.
Kindly note that the hotel has its own availability at its own retail prices. This availability must be purchased directly from them at their own retail price. However, kindly note that you have purchased a great discounted-rate travel package, and we are committed to helping you book.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues is our top priority. Our team is committed to resolving the problems you faced and to restoring your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected].
This company and its affiliate Monster Reservations Group repeatedly commits massive fraud. They sell vacation packages using classic bait and switch fraud techniques. They lie and steal money. Their business model is to swindle as many people as possible with different fees and lost Reservations. I'm getting them for fraud.
Update- even though I purchased my packages from Booksi, they wrote me an email stating that Monster Reservations is responsible for my money. Another classic bait and switch. I paid my money to Booksi and they are responsible. They can't pass the buck.
Reply from Booksi 2026-02-10
Hi Kate,
We are very sorry to hear about your experience and the concerns you’ve raised.
Please rest assured that Booksi is a 100% legitimate and trusted travel provider. We are a verified company with over 1 million satisfied customers who have booked affordable, high-quality travel experiences through our platform. Our goal is simple: to make dream vacations accessible to everyone without the high costs typically associated with travel.
Regarding our partnership, Monster Reservations Group works with us on several properties to service customer requests. We can vouch for them and assure you that their service is excellent; we are confident in their team's ability to ensure a smooth booking process from the start.
We would like the opportunity to investigate your specific case. Please provide us with your Reservation ID, the email address used for the purchase, and your phone number so a team member can follow up with you directly to resolve this.
Alternatively, please feel free to reach out to us at [email protected]. We are committed to looking after our customers and ensuring your concerns are addressed.
Best regards,
Booksi Support Team
My purchase I haven’t received my confirmation of…
I haven’t received my confirmation of my purchase
Reply from Booksi 2026-02-09
Hi Darlene,
We're sorry to hear that you haven't received your confirmation email. We have just resent it to the email on file.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team
The booking was easy. Its try to book a room just keeps saying no rooms . If there none avaliable should not be advertised. Not happy at mo
Reply from Booksi 2026-02-10
Hi Brian,
Thank you for the 5-star rating and for your feedback regarding the booking process. We are glad to hear that you found the initial steps easy to navigate.
However, we are very sorry for the frustration caused by the lack of room availability you've encountered.
To help resolve this, one of our representatives will be reaching out to you to assist you further with your booking and help find the best available options for your trip.
If you need any immediate assistance, please feel free to reach out to us at [email protected].
Best regards,
Booksi Support Team
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