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Travel & Vacation

Booksi

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202 reviews

3.0202 reviews
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About Booksi

Data updated
Website
booksi.com
Category
Travel & Vacation
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
100% (92/92)
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About this business

Welcome to Booksi.com, the premier destination for exclusive discounted vacations. With over 1 million satisfied customers, Booksi has become the go-to travel website for those seeking the best deals on all-inclusive vacations.Our commitment to customer satisfaction is our top priority. That's why our customer support team is available 24/7 to assist you with any questions or concerns you may have. Simply go to Booksi.com and click "Customer Support" or email us at [email protected], and we'll be happy to assist you.At Booksi, we understand that everyone deserves to enjoy a dream vacation without breaking the bank. That's why our customers on average save over $2000+ on our all-inclusive vacations. Stop wasting time shopping for the best price across dozens of websites and visit Booksi.com now for all your vacation needs. And with our price guarantee, you'll never pay full price again. If you come across a lower price online for the same vacation you've booked, we'll refund you 110% of the difference. We guarantee it!Don't just take our word for it, see what our past customers have to say about their amazing vacation experiences with Booksi. Check out our short video explaining why Booksi vacations are up to 83% off, with past customers sharing their unforgettable experiences while on vacation.https://youtu.be/rzkgLnE0bv0Choose Booksi.com for the ultimate vacation experience. Start planning your dream vacation today and join the millions of satisfied customers who trust us for their vacation needs.

Written by the business, not verified by us.

Is Booksi legit?

Booksi (booksi.com) has a 3.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 40% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-08.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Many travelers genuinely appreciate the affordable vacation prices and find that the customer support staff are very professional and helpful when answering questions. People frequently mention that the initial booking process is quite straightforward and provides a wonderful way to plan future holiday getaways. However, some customers also noted major difficulties trying to find available dates for their desired trips, alongside encountering unexpected extra fees. Some reviewers additionally described experiencing a frustrating lack of communication from support teams and long delays when attempting to confirm their reservations.

Auto-generated from all reviews of this business. For reference only.

What people say

The place was very nice and quiet

The place was very nice and quiet, the people,food was outstanding. I will go back and recommend it to my friend and family.

Reply from Booksi 2026-05-05

Hi Ana, Thank you for your valuable feedback, At Booksi we strive to ensure that every aspect of your travel experience is not only easy but also incredibly pleasant for you. Your satisfaction is our utmost priority, and we are committed to going above and beyond to make it happen. We look forward to serving you and helping to organize this vacation of a lifetime. If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at [email protected] Kind Regards, Booksi Support Team

Great price

Great price. Easy to use. Got hotel that I wanted

Reply from Booksi 2026-05-05

Hi Sherrise, Thank you for your valuable feedback, At Booksi we strive to ensure that every aspect of your travel experience is not only easy but also incredibly pleasant for you. Your satisfaction is our utmost priority, and we are committed to going above and beyond to make it happen. We look forward to serving you and helping to organize this vacation of a lifetime. If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at [email protected] Kind Regards, Booksi Support Team

Reprehensible business model

Reprehensible business model. Offer free hotel stay to take your personal details.once all those details are harvested they add a booking fee which has to be paid in advance. Should be / might be illegal. Not for me.

Reply from Booksi 2026-05-02

Hi Frank, Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services. We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information? Your full name The email address associated with your purchase Your phone number This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction. Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at [email protected]. We look forward to resolving this matter for you. Best regards, Booksi Support Team

Tried them years ago and they never…

Tried them years ago and they never came through with their promises. They constantly tried to up sell me or make me do a timeshare even after promising that no time share would be involved. Tried them again recently and same scam is going on.....

Reply from Booksi 2026-05-01

Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services. We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information? Your full name The email address associated with your purchase Your phone number This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction. Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at [email protected]. We look forward to resolving this matter for you. Best regards, Booksi Support Team

Don't let them know you have a partner or you won't be traveling!

I paid money for a vacation, booked our flights and truthfully dragged my feet a bit on booking the hotel OFFICIALLY with Booksi. When I went to book it, it asks my marital status, and if you say you are married or in a relationship you are REQUIRED to travel with them. Completely a waste of my time and money. The reviews are right - there's always a catch. Even when you think all you'll have to do is quietly sit through a painful sales presentation (catch enough, in my opinion), there's still always something!!! Watch out for yourselves!!! Truthfully, if I can't even book - it's probably for the best! I will be disputing the charge with my credit card and doing things the legit way.

Reply from Booksi 2026-05-01

Hi Jessica, We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi. We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi. A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi. Thank you for bringing this matter to our attention. Best Regards, Booksi Support Team

Yes tasygers

So far good.Lets see what will happen

Reply from Booksi 2026-05-05

Hi Kestitus, We appreciate your feedback! By serving numerous customers worldwide, we receive discounts that we happily share with you. This enables us to provide the best rates available on the market!. If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at [email protected] Kind Regards, Booksi Support Team

No One Answers

I have tried multiple time to speak with a customer service rep to review my account. I have called multiple times, tried to chat online, and send an email to their support. I am met with the same response, that they have heavy than usual call volumes etc... No answer after several minutes (over 30) on hold... If they are that busy, they need to hire more staff. I'm beginning to think they are a scam.

Reply from Booksi 2026-05-02

Hi Christine, Thank you for your feedback. We sincerely apologize for the frustration you've encountered in attempting to speak with a representative. Please note that we will be reaching out to you directly to ensure that your concerns are addressed promptly. A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected]. Once again, we apologize for any inconvenience caused and appreciate your patience and understanding as we work to resolve this matter. Best Regards, Booksi Support Team

Can't find my reservation

I have been trying to find my reservation, but apparently I had entered the wrong number so the automated system could not find my reservation. I tried to stay on the line (like the automated message said to do) and it hung up on me, and this has happened several times. I have already been charged the fees, but cannot book my actual dates. Their website is also not the best to navigate so I have no other way to communicate with anyone. Be careful if you are trying to get a good deal, because to me at this point it has just been more frustrating than anything

Reply from Booksi 2026-04-30

Hi Cecilia, Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services. We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information? Your full name The email address associated with your purchase Your phone number This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction. Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at [email protected].

Philip was very professional and…

Philip was very professional and knowledgeable with the information he provided us.

Reply from Booksi 2026-04-29

Hi Joe, Thank you for taking the time to share your thoughts on Booksi. Thank you for choosing Booksi for your vacation needs and for sharing your positive experience with us. Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals. We can't wait to welcome you back for your next adventure. Best Regards, Booksi Support Team

I booked online with Booksi

I booked online with Booksi. I got a confirmation email for the 4 nights from Booksi. I get to the hotel and they have no record of my reservation. I try calling Booksi during normal business hours and after being on hold for over an hour I hung up. I paid for the 4 nights myself. Booksi had the gull to send me an email asking how my stay was today.

Reply from Booksi 2026-04-25

Hi Jerome, Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services. We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information? Your full name The email address associated with your purchase Your phone number This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction. Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at [email protected]. We look forward to resolving this matter for you. Best regards, Booksi Support Team

Best way to save money and enjoy…

Best way to save money and enjoy vacations

Reply from Booksi 2026-04-29

Hi Charlene, Thank you for taking the time to share your thoughts on Booksi. Thank you for choosing Booksi for your vacation needs and for sharing your positive experience with us. Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals. We can't wait to welcome you back for your next adventure. Best Regards, Booksi Support Team

Scam run from this asap

Reply from Booksi 2026-04-23

Hi Olga, Thank you for your feedback. We deeply value your satisfaction, and it's regrettable that we didn't meet our usual standards in handling your case. Your feedback is invaluable to us as it guides our efforts to continuously enhance our services. We genuinely apologize for any inconvenience caused and understand your frustration. Your comfort and trust are of utmost importance to us, and we're here to support you every step of the way. A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected]. Best Regards, Booksi Support Team

Great Deal

Great Deal!

Reply from Booksi 2026-04-29

Hi Miss Russell, Thank you for the 5-star review! We're happy to have played a part in creating memorable moments during your vacation. At Booksi, we're passionate about making travel accessible and enjoyable for everyone, and your positive feedback reaffirms that we're on the right track. Here's to many more incredible stays with unbeatable hotel deals! Best Regards, Booksi Support Team

Some kind of scam

Some kind of scam, tricked to provide card details to reserve booking for £0 but was charged £77.83

Reply from Booksi 2026-04-21

Hi Artur, We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi. We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi. A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi. Thank you for bringing this matter to our attention. Best Regards, Booksi Support Team

Do NOT GIVE BOOKSI ANY OF YOUR MONEY!!!!…

The only way you can stay at any of their wonderful supposed vacation spots is if you pay $20000 for their time share program! It is a waste of money. For Booksi: My name is Anna Tarka - I can not put anymore information on this review

Reply from Booksi 2026-04-22

Hi Ann, Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services. We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information? Your full name The email address associated with your purchase Your phone number This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction. Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at [email protected]. We look forward to resolving this matter for you. Best regards, Booksi Support Team

straight forward booking

staright forward booking. also i would rather for them to do the offers also online so i can read them before talking to personnel. but otherwise is a good experience. i would never be able to afford this kind of vacation if its not offered by Booksi. Thank you so much.

Reply from Booksi 2026-04-29

Hi Jeane, Thank you for your feedback! We're thrilled that you enjoyed your experience with Booksi. Your feedback is greatly appreciated as it helps us understand what our customers love about our service and where we can make improvements. We're committed to delivering exceptional vacation experiences at unbeatable prices, and we're grateful for your support. We can't wait to assist you in planning your next adventure!" Best Regards, Booksi Support Team

Dominican Republic resort

Still doing some research and homework

Reply from Booksi 2026-04-29

Hi Jimmie, Thank you for your feedback and for choosing Booksi for your vacation needs! Your feedback helps us to continuously refine our services and exceed customer expectations. If there's anything specific you feel we could improve upon to earn that extra star next time, please contact us at [email protected]. We appreciate your support and look forward to welcoming you back for another fantastic adventure! Best Regards, Booksi Support Team

Once you figure out the booking process…

Once you figure out the booking process is easy.

Reply from Booksi 2026-04-29

Hi Ivonne, Thank you for your feedback and for choosing Booksi for your vacation needs! Your feedback helps us to continuously refine our services and exceed customer expectations. If there's anything specific you feel we could improve upon to earn that extra star next time, please contact us at [email protected]. We appreciate your support and look forward to welcoming you back for another fantastic adventure! Best Regards, Booksi Support Team

Beware of conditions after payment made

You do not state rules for booking until payment is made. Therefore it is against trading standards. You make false claim to get bookings and payments I had refund thank you. However still think you should be clear at outset when advertising holiday that only for couples and age limits

Reply from Booksi 2026-04-19

Hi Ann, We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi. We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi. A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi. Thank you for bringing this matter to our attention. Best Regards, Booksi Support Team

Very friendly professional travel team…

Very friendly professional travel team and attractive prices

Reply from Booksi 2026-04-29

Hi Ramni, Thank you for your wonderful review! We're delighted to hear that you had a positive experience with Booksi. Your feedback is invaluable to us as we strive to provide exceptional service and value to our customers. We're committed to addressing any areas for improvement you've highlighted to ensure that your next experience with us is even better. Thank you for choosing Booksi, and we look forward to serving you again soon! Best Regards, Booksi Support Team

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