Welcome to Booksi.com, the premier destination for exclusive discounted vacations. With over 1 million satisfied customers, Booksi has become the go-to travel website for those seeking the best deals on all-inclusive vacations.Our commitment to customer satisfaction is our top priority. That's why our customer support team is available 24/7 to assist you with any questions or concerns you may have. Simply go to Booksi.com and click "Customer Support" or email us at [email protected], and we'll be happy to assist you.At Booksi, we understand that everyone deserves to enjoy a dream vacation without breaking the bank. That's why our customers on average save over $2000+ on our all-inclusive vacations. Stop wasting time shopping for the best price across dozens of websites and visit Booksi.com now for all your vacation needs. And with our price guarantee, you'll never pay full price again. If you come across a lower price online for the same vacation you've booked, we'll refund you 110% of the difference. We guarantee it!Don't just take our word for it, see what our past customers have to say about their amazing vacation experiences with Booksi. Check out our short video explaining why Booksi vacations are up to 83% off, with past customers sharing their unforgettable experiences while on vacation.https://youtu.be/rzkgLnE0bv0Choose Booksi.com for the ultimate vacation experience. Start planning your dream vacation today and join the millions of satisfied customers who trust us for their vacation needs.
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Is Booksi legit?
Booksi (booksi.com) has a 3.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 40% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-08.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Many travelers genuinely appreciate the affordable vacation prices and find that the customer support staff are very professional and helpful when answering questions. People frequently mention that the initial booking process is quite straightforward and provides a wonderful way to plan future holiday getaways.
However, some customers also noted major difficulties trying to find available dates for their desired trips, alongside encountering unexpected extra fees. Some reviewers additionally described experiencing a frustrating lack of communication from support teams and long delays when attempting to confirm their reservations.
Auto-generated from all reviews of this business. For reference only.
As of right now I’m having so much trouble trying to complete/confirm a trip I tried to book for December. I tried to call the number a few times today and did not get an answer. I waited thirty minutes or more on the phone. I spent money that was unnecessary to book a trip and not receive communication about booking confirmation or nothing. I need some answers ASAP before thinking about proceeding. A representative needs to reach out now because I feel like I’m being scammed.
Reply from Booksi 2026-07-13
Hi Bernard,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team
I was scammed.The offer does not seem to be available no matter what I tried to do.
In going to dispute the charges
Reply from Booksi 2026-07-07
Hi Bonnie,
Thank you for your feedback.
We're truly sorry to hear about the availability issues you encountered with Booksi. We apologize for any inconvenience this may have caused you during your vacation planning process.
Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Best Regards,
Booksi Support Team
Impossible to reach customer service representative to finalize my booking
I bought a booksi travel deal for Cabo trip. Acording to the message I got, I had to call their customer service to finalize my booking. I have been calling booksi's customer service number since yesterday several times. I waited over thirty minutes each time, but nobody picked my call. I just want to finalize my reservation for August!
Reply from Booksi 2026-06-27
Hi,
Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.
We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at [email protected].
We look forward to resolving this matter for you.
Best regards,
Booksi Support Team
Knew this was a timeshare grab. Paid $39.75 for 4nights/5 days in Havasu. I expected to be pitched. Before you could reserve the stay you had to call in. I called in, got pitched and was upfront. They gave me my reservation #. I still fully expected to have to do something at the resort.
When I went to look at days available, there was no 4nights/5 day options for the next 2 years. It also wouldn't let you book for a shorter amount of time.
This is a scam to get a small amount of $ from people in hopes they just "forget about it" and also a way to get leads for their reps.
This is a warning. I complained instantly and they said they would refund my money but others should know.
Reply from Booksi 2026-06-15
Hi Stephanie,
Thank you for your feedback.
We're truly sorry to hear about the availability issues you encountered with Booksi. We apologize for any inconvenience this may have caused you during your vacation planning process.
Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Best Regards,
Booksi Support Team
The upsells, the hoops, the multiple calls you have to go through to book the trip only to find out it's not available until a year away is one of the biggest time wasters I've ever experienced.
When you tell them repeatedly you want a refund, they keep you on the phone forever offering discounts, partial refunds etc. Only to find out..again..that, that was BS too. To get those things, you have to call back and on and on and on.
This company is such a SCAM, how they are still in business is incomprehensible.
Reply from Booksi 2026-06-09
Hi Teva,
Thank you so much for taking the time to share your feedback with us. We are truly sorry to hear about the frustration and delays you experienced during the booking and refund process. We always want our guests to have a smooth and happy experience, so we really appreciate you letting us know where we can improve.
A member of our team will be reaching out to you directly to address this situation.
Thank you for bringing this to our attention, and we look forward to speaking with you to get this all taken care of!
Best regards,
Booksi Support Team
Hi Mick,
Thank you for bringing this to our attention.
We were able to locate your booking, and the reservation details have been sent to the email address associated with your account. We encourage you to check both your inbox and spam/junk folders.
If you have any additional questions or need further assistance accessing your booking information, please feel free to contact our support team. We're always happy to help.
Best regards,
Customer Support Team
I got an upgrade on my room, which made my stay much better! The view of the Lagoon off my patio was spectacular. The wine was superb and the chocolate chip cookies with walnuts were a very nice welcoming choice! I will be back with the kids for the pool and spa! I loved my time here.
I booked a 4 night stay in a hotel with Booksi. I got a confirmation email for the hotel showing the 4 nights I would be staying. I show up at the hotel and they stated they had no reservation for me. I had to pay the full price for the 4 night stay. I kept trying to cal Booksi to find out what happened and to get my money back or a different 4 night stay. Booksi will not answer their phone and will just leave you on hold.
A week after my stay, Booksi sent me an email asking me how my stay was!!!!
Reply from Booksi 2026-06-05
Hi Jerome,
Thank you for your feedback.
We deeply value your satisfaction, and it's regrettable that we didn't meet our usual standards in handling your case. Your feedback is invaluable to us as it guides our efforts to continuously enhance our services. We genuinely apologize for any inconvenience caused and understand your frustration.
Your comfort and trust are of utmost importance to us, and we're here to support you every step of the way.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected].
Best Regards,
Melissa,
Booksi Support Team
It is a SCAM - do not fall for it. AGGRESSIVE sales tactics. Lies about competition winning and then taking money from you for something entirely different. They are complete scammers - and use manipulative, false and fraudulent sales tactics. Aggressive and I am an idiot for falling for it.Please be WARNED.
Reply from Booksi 2026-06-02
Hi Emma,
Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.
We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at [email protected].
We look forward to resolving this matter for you.
Best regards,
Booksi Support Team
I noticed these five star reviews haven’t taken their vacation yet and said nothing about how easy it was going through the process making reservations and booking dates and no one said nothing about the reservations were actually at the hotel when they got there. They did not even mention about doing a timeshare event, I’m editing my review you see I noticed that this is a response everyone gets after reviewing’’ Bobby,
Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.
We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Thank you for your cooperation. We hope you share with us the
Reply from Booksi 2026-05-30
Hi Bobby,
Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.
We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at [email protected].
We look forward to resolving this matter for you.
Best regards,
Booksi Support Team
Company needs to offer refunds for hidden fees that come on your charge card every month for endless luxury vacations (MONSTER RESERVATIONS) $9.99/month when you say no thanks on booking it will still be charged to your card monthly if you don’t catch it and stop it right away. Don’t be like me and let the charge go on for months (3) and when you call and try to find out where the charge comes from they tell you that you opted in when you got your vacation package.
Reply from Booksi 2026-05-29
Hi Chantal,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.
We would like to clarify that the Endless Luxury membership is not a hidden fee. The membership offer, including any applicable trial period and recurring monthly fee, is presented during the purchase process and is activated only after the terms and conditions are accepted by the customer.
We understand that subscription details can sometimes be overlooked, which is why our support team is always available to review accounts, explain charges, and assist with cancellation requests when needed.
Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Best Regards,
Booksi Support Team
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