Welcome to Booksi.com, the premier destination for exclusive discounted vacations. With over 1 million satisfied customers, Booksi has become the go-to travel website for those seeking the best deals on all-inclusive vacations.Our commitment to customer satisfaction is our top priority. That's why our customer support team is available 24/7 to assist you with any questions or concerns you may have. Simply go to Booksi.com and click "Customer Support" or email us at [email protected], and we'll be happy to assist you.At Booksi, we understand that everyone deserves to enjoy a dream vacation without breaking the bank. That's why our customers on average save over $2000+ on our all-inclusive vacations. Stop wasting time shopping for the best price across dozens of websites and visit Booksi.com now for all your vacation needs. And with our price guarantee, you'll never pay full price again. If you come across a lower price online for the same vacation you've booked, we'll refund you 110% of the difference. We guarantee it!Don't just take our word for it, see what our past customers have to say about their amazing vacation experiences with Booksi. Check out our short video explaining why Booksi vacations are up to 83% off, with past customers sharing their unforgettable experiences while on vacation.https://youtu.be/rzkgLnE0bv0Choose Booksi.com for the ultimate vacation experience. Start planning your dream vacation today and join the millions of satisfied customers who trust us for their vacation needs.
Written by the business, not verified by us.
Is Booksi legit?
Booksi (booksi.com) has a 3.0 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. Opinions are polarized: 47% rate it 4 stars or higher while 40% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Price, Customer service. Last updated 2026-09-08.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Many travelers genuinely appreciate the affordable vacation prices and find that the customer support staff are very professional and helpful when answering questions. People frequently mention that the initial booking process is quite straightforward and provides a wonderful way to plan future holiday getaways.
However, some customers also noted major difficulties trying to find available dates for their desired trips, alongside encountering unexpected extra fees. Some reviewers additionally described experiencing a frustrating lack of communication from support teams and long delays when attempting to confirm their reservations.
Auto-generated from all reviews of this business. For reference only.
They sold a package that I confirmed on line and got a reservation confirmation . Drove 5 hours to my destination and they don’t have my reservation. After calling and being on hold for literally hours. The lady KaMauri Humes with attitude tells me after you go on line and find dates that actually work and book it and get a confirmation that I was supposed to call in and make sure I have the confirmation with them. She tried telling me it states it right on your confirmation. No where on my confirmation with La Quinta or Booksi does it state you have to call in to confirm the lady at the front desk also confirmed that to her so KaMauri asked me to forward her the email. I did and she could not find any word of this required phone call on the reservation confirmation. Then she sends me a link. The link states they want to be the Chick Fil A of the travel industry. Well if I were Chick-Fil-A I’d sue them for slander. After she repeats the fact they are not going to pay the three nights at a hotel I didn’t need to be at but came to because these where the only dates I could get through their package deal she was almost trying to force me to take a refund I wouldn’t because I will get a three night stay later with that promotion and in the meantime try as hard as possible to save anyone else from making this mistake. Do not buy anything from Mondter Reservations Group complete scam.
Reply from Booksi 2026-05-29
Hi Alan,
Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.
We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at [email protected].
We look forward to resolving this matter for you.
Best regards,
Booksi Support Team
Really got a good deal on a hotel package. However for some reason they had motives to sell time shares. But not upfront so beware.
Reply from Booksi 2026-05-28
Hi Christine,
We sincerely apologize if the experience was not what you expected.
We would like to clarify that the presentation requirement and related details are disclosed in both the advertisement and the Terms and Conditions prior to completing the purchase process.
We truly appreciate your feedback and are glad to hear you were able to receive a good deal on the hotel package. Your comments are important to us as we continue improving the customer experience.
Additionally, a representative from our team will be reaching out to help clear up any questions or concerns you may still have.
Thank you for taking the time to share your review.
Best regards,
Booksi Support Team
they don't answer my phone calls or they hang up. also no booking online works at all.
They also don't tell you everything online prior to paying. For instance they don't have the place we expected to stay even on their booking platform yet. Also what good is 18 months to book when there is not really anything available until 90 days or less in advance. Good luck getting any flights that short notice. You will be disappointed for sure.
Reply from Booksi 2026-05-26
Hi Bonnie,
Thank you for taking the time to share your feedback. We are really sorry to hear about the difficulties you’ve experienced trying to reach us and with the booking process. That’s definitely not the experience we want you to have.
Please note that we will be reaching out to you directly to ensure that your concerns are addressed promptly.
Once again, we apologize for any inconvenience caused and appreciate your patience and understanding as we work to resolve this matter.
Best Regards,
Booksi Support Team
Update: you can contact me via email with a request for information. You can look up my account by my name Constance Adler Galloway . I will only accept correspondence and respond from an upper Administration individual I will no longer contact generic phone numbers and emails that are trying to sell me something else.
I am not posting all the information here, as one of your representatives has called me and left a bogus phone number for more upsells since this post claiming they want to resolve but the return phone number was no good I've left messages with your company otherwise to no avail.
This booking group cannot be trusted. There is little to no transparency in what you're getting from what they're advertising it is untruthful when I call to book I could not be explained how four adults could be accommodated in a one bed hotel room I was refused a supervisor and when I requested a refund I was told that was not possible though they give you 18 months to book they only give you 30 days which they post nowhere to cancel and receive a refund the call Representatives name was Corey and he was ridiculously inappropriate and unprofessional I cannot recommend this company or their practices if you read the reviews and look at the negative ones they're all in unison
UPDATE: this is what I mean about truth and transparency you already know my name you already have my phone number because you have reached out and called me I just have not had time yet to call you back I will do so by Friday my explanation above is pretty thorough. And quite honestly at this point due to your customer service Representatives behavior and treatment and then it being supported by the poor reviews that you do have a refund is in order. Someone could have easily already taken care of this. Read your own reviews and simply do better.
Reply from Booksi 2026-05-26
Hi Constance,
Kindly provide us with the following information.
Your full name
The email address associated with your purchase
Your phone number
Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.
We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at [email protected].
We look forward to resolving this matter for you.
Best regards,
Booksi Support Team
Hassle for cancellation if dates are not available
Booked a Cape cod vacation on website and this was not free but have to call to confirm reservation (wait time more than 25mins) and they make you go thru so much of sales pitch. Then have to call Booking number and there is always no dates available for what you need. Then again sales pitch. And associate will refuse to cancel but its clearly mentioned on there website that they have full refund policy within 7days of booking.
I would suggest, as soon as a person is about to book there deal, there should be an option to see availability and then if the person says not sure still allow them to book.
This is so much hassle and leaves a bad taste for this website. Have read lots of bad reviews stating this is a scam
Reply from Booksi 2026-05-23
Hi Mehzabin,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team
Do not book with monster or booksi!!! They are scammers!! You pay their fee, you schedule your vacation then you get to destinations and you are not booked at all!! Even if you get a confirmation number!!!
Reply from Booksi 2026-05-20
Hi,
Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.
We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at [email protected].
We look forward to resolving this matter for you.
Best regards,
Booksi Support Team
Bunch of lying cheating and disgusting business.
Lie about location and hotels
As promised, I want my money back I demand
Reply from Booksi 2026-05-18
Hi Peter,
We're sorry to hear about the difficulties you encountered while trying to complete your booking with Booksi.
We understand the frustration that can arise from such situations and want to assure you that addressing these issues are our top priority. Our team is committed to resolving the problems you faced and ensuring we restore your confidence in Booksi.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Thank you for bringing this matter to our attention.
Best Regards,
Booksi Support Team
Hi Marni,
We’re truly sorry to hear that your experience left you feeling this way, and we sincerely apologize for the frustration and confusion caused.
Please know that we take customer concerns very seriously, including matters related to account access, bookings, and personal information. Our goal is always to provide a smooth and transparent experience for all customers, and we regret that this was not your impression.
We would appreciate the opportunity to further review your situation and better understand what happened. A representative from our team will be reaching out to follow up directly and assist you further regarding your concerns.
Thank you for bringing this to our attention.
Best regards,
Booksi Support Team
I paid the fee which was advertised as giving me a 4 night hotel stay on a particular date and time at a heavily discounted rate. I had to put in the specific dates I was looking for before I paid the fee, once that wax done, I tried to book but there were no dates available for the times I wanted travel. Emailed them for a refund on the fee as I do not want to use them. They said J had to call. Called several times but have never been able to get through the calls waiting. Total bait and switch.
Reply from Booksi 2026-05-15
Hi
Thank you for taking the time to leave a review for us. We value all feedback, as it helps us to continuously improve our products and services.
We would like to address the concerns you mentioned and ensure we can assist you effectively. Could you please provide us with the following information?
Your full name
The email address associated with your purchase
Your phone number
This will allow us to locate your details and work towards a resolution. We are committed to addressing your concerns promptly and ensuring your satisfaction.
Thank you for your cooperation. We hope you share with us the requested details, or contact us directly at [email protected].
We look forward to resolving this matter for you.
Best regards,
Booksi Support Team
Today was the first time I’ve had the privilege of working with this company. I joined the membership and have chosen a vacation spot. I will know more later once I get to experience a vacation booked through BOOKsi.
Reply from Booksi 2026-05-13
Hi Diane,
Thank you for choosing Booksi for your vacation needs and for sharing your positive experience with us.
Your satisfaction is a testament to our commitment to providing top-notch service and unbeatable deals.
We can't wait to welcome you back for your next adventure.
Best Regards,
Booksi Support Team
Hi Neil, Thank you for your feedback.
At Booksi, we're passionate about making travel accessible and enjoyable for everyone, and your positive feedback reaffirms that we're on the right track.
Here's to many more incredible stays with unbeatable hotel deals!
Best Regards,
Booksi Support Team
A lady Told me I can’t go on a vacation, didn’t hear exactly why and then the phone hung up and no one called me back. I assume it bc I just went on a vacation and now have to wait till October. 6 months away. Buttt they let me buy the vacation. And I can’t use it?! Takes a half hour to talk to someone, anytime of day you try to call. They tried taking $451 out of my back account without me authorizing it. Definitely not doing good business with me right now. But before all this I did have good stuff to say surprisingly
Reply from Booksi 2026-05-11
Hi Sarah,
Thank you for your feedback.
We're truly sorry to hear about the availability issues you encountered with Booksi. We apologize for any inconvenience this may have caused you during your vacation planning process.
Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Best Regards,
Booksi Support Team
Hilton heads owes me nothing… everyone was so nice! My stay was excellent and my condo was beautiful! The weather was nice and I can’t wait to come back! Very enjoyable!
Reply from Booksi 2026-05-13
Hi Makia, Thank you for the 5-star review!
We're happy to have played a part in creating memorable moments during your vacation.
At Booksi, we're passionate about making travel accessible and enjoyable for everyone, and your positive feedback reaffirms that we're on the right track.
Here's to many more incredible stays with unbeatable hotel deals!
Best Regards,
Booksi Support Team
Completed a survey to receive 3 night hotel stay for free (just to pay taxes) and put my card details in for check and clicked to “pay £0” and £77 was debited from my account with no prior warning of amount etc! I then decided to attempt to select dates as £77 is still a good price, even though misleading, but every date I select is unavailable!!
Reply from Booksi 2026-05-09
Hi Rachel,
We're saddened to hear that your experience with Booksi didn't meet your expectations.
Your feedback is crucial to us as we continuously strive to enhance our services. We apologize for any inconvenience you encountered during your vacation.
We'd like to learn more about your specific concerns so that we can take appropriate actions to prevent similar situations in the future.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected]. We will work to address your issues promptly.
Best Regards,
Booksi Support Team
Scam wrapped in blackout dates surrounded by timeshare trap and useless customer service 0-10
So first and for most your company is straight garbage 🗑 😕 The simple fact that yall offer the 4 night stay to your customers is bull! (Don't fall for the scam) I wanted to book a stay i tried to book you have zero availability anytime in the next year, to add insult to injury you refuse to transfer booking or even help without me paying an additional 469.$ to pay for taxes on a different stay this is trash you screwed me and you won't make it right. Will never recommend your service or sight to anyone.Thanks for ruining my trip and forcing me to book a second hotel to put my self up without yalls help or yall paying for it 🤔 that would have been the right thing to do as a company. Good job ppl 0-10 👏 dissatisfied 💯
Reply from Booksi 2026-05-07
Hi Samantha, Thank you for your feedback.
We're truly sorry to hear about the availability issues you encountered with Booksi. We apologize for any inconvenience this may have caused you during your vacation planning process.
Please know that we're committed to addressing your concerns and improving our services to ensure a smoother experience for all our customers.
A representative will be reaching out to you shortly, but please feel free to also contact us at [email protected], we're committed to restoring your trust in Booksi.
Best Regards,
Booksi Support Team
Hi Becky,
Thank you for your valuable feedback, our mission is simple: We want to make it possible for everyone to see the amazing beauty this world has to offer without breaking the bank.
Thanks for being a part of our journey!
We look forward to serving you and helping to organize this vacation of a lifetime.
If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at [email protected]
Kind Regards,
Booksi Support Team
You cant beat the price anywhere else they are great prices on all vacations. I am planning to take so mote vacation at these prices. Thanks for the getaways.
Reply from Booksi 2026-05-05
Hi Jimmy,
Thank you for your valuable feedback, At Booksi, our main goal is to ensure that your travel experience is nothing short of amazing. We genuinely want to make it as pleasant as possible for you.
We look forward to serving you and helping to organize this vacation of a lifetime.
If you need further 24/7 customer assistance, simply go to Booksi.com and click “Customer Support” or email us at [email protected]
Kind Regards,
Booksi Support Team
Guest Reservations
VacationVIP.com
Monster Reservations Group
TripToGo
ResortPass
TripAries
HotelsByDay.com
Surveyboss