Brakes Plus

Nicholas ShieldsUnited States · 1 review · Experienced 2026-03-21 · Posted 2026-03-21

Great fast service

Bruce QueenUnited States · 1 review · Experienced 2026-03-16 · Posted 2026-03-20

Great service and quick repair!

My Lexus GX470 had a wheel bearing and front brakes go out last Friday afternoon, and the Brakes Plus location in Boulder on Arapahoe diagnosed and repaired the issue by Monday morning. They did a fantastic job, in a short amount of time, which really helped me out. They also did a spot on job with the front tire alignment. The staff was very helpful and friendly. Bruce Queen

HONEST

HONEST! Excellent customer service(Brigette the manager as well as the techs), very quick and helpful. I highly recommend this location and will be returning for all my auto needs! So happy to have somewhere dependable to go to!

My battery died in a parking lot

My battery died in a parking lot . I waited 3 hours for the battery service to get to me and jump the car and confirm i needed a new battery. I was literally 500 feet away and called at 4:30 PM. Alfredo answered I explained what I needed and could they help? Yes bring it right over. I was out the door, new battery installed before 5 PM. He didn't try to upsell me, convince me to sign up for anything. They just changed my battery. I will go back, I will go to this location.

Tricia MooreUnited States · 1 review · Experienced 2026-03-18 · Posted 2026-03-19

Saved the Day!

Had an emergency and had to stop by on my way out of town because I went to a competitor 30 minutes before for a quick oil change and on 287 we started hearing metal grinding. Exited straight to Brakes Plus Haslet TX and they found my under carriage hanging off my car. They were able to see that the competitor did not secure it back, did not make sure the oil under my car was wiped clean and had to wipe down the underside of my car. Thank God for these people who helped me in my time of stress when I was trying to get out of town. Because of these kind people my vacation started out with peace and knowing my car is NOW ready for vacation. And to make it worse, the competitor charged me $40 more for an oil change than Brakes Plus would have charged me. I WILL BE BACK for my next oil change. Thank you again for saving my car and my peace of mind!! You guys are the BEST! Shout out to Alicia who looked up a Brakes Plus near me in Euless, for my next oil change.

Karen SilasUnited States · 1 review · Experienced 2026-03-18 · Posted 2026-03-19

I called BP and spoke to Nick at the…

I called BP and spoke to Nick at the OKC N May location and he was able to get me in and replaced my spark plugs and did a fuel injection service on my 2013 Kia Optima. EXTREMELY PLEASED with how he took care of me! He gave me great advice on what to expect with after care with my vehicle.

In the past I have left reviews stating…

In the past I have left reviews stating how good this service was. The issue keeps occuring and they have no warranty so again, pay more money and just smile and nod. Not anymore, not for me. I found a amazing auto shop that fixed my car faster than Brakes plus and gave a warranty. Isn't that what we all want. If they will warranty their work, they must beleive what they are doing.

Brakes Plus saved me $1250.00

The GMC dealer in Golden, CO told me I needed a $1600.00 replacement of brake pads & rotors on my 2022 GMC Canyon. Upon Inspection by the tech at Brakes Plus 9115 Howell St. Arvada, CO, my back brakes still had 80% left, the front rotors they resurfaced and installed new upgraded pads. Total job done while I waited and the bill came to $354.29. Gilbert Fransua and Mike B were a pleasure to do business with!

Brian ByrdUnited States · 1 review · Experienced 2026-03-01 · Posted 2026-03-18

I’ve been going to Brakes Plus on…

I’ve been going to Brakes Plus on Leetsdale in Glendale for 20 years, and they’ve consistently been one of the most trustworthy and reliable shops I’ve worked with. Every time I come in, they’re upfront about what’s going on with my car and never try to upsell anything unnecessary. They take the time to explain things clearly, which I really appreciate. On my most recent visit, they truly went above and beyond with their customer service. Not only did they take care of everything quickly and efficiently, but they also helped me out with a discount, which meant a lot. It’s hard to find a shop you can genuinely trust, and this team has earned that over and over again. Fast, honest, and great people—highly recommend. Brian B

Debbie WinterUnited States · 1 review · Experienced 2026-03-18 · Posted 2026-03-18

Went in for a wheel alignment

Went in for a wheel alignment. First time here. They were so honest and professional. Told me I didn't need the adjustment. Even showed me the images and results of test. I highly recommend this company to anyone. They are great!!!!

Casey ThomasUnited States · 1 review · Experienced 2026-03-14 · Posted 2026-03-15

Very welcoming and super fast service…

Very welcoming and super fast service very polite to my husband I highly recommend this place to go to

They were very reasonable great…

They were very reasonable great customer service.

Had my brakes done in Wylie several…

Had my brakes done in Wylie several months ago. Dealt with Dylan and he did a great job explaining everything, was patient with my questions and the shop did a great job fixing the brakes. Called to take my wife's car in and learned Dylan had been moved to a new store in Fate. I took my wife's car to Fate just to have Dylan take care of me. He's gained my trust and is the person I will be taking my car to in the future.

Dezi MuffingUnited States · 1 review · Experienced 2026-03-13 · Posted 2026-03-13

I called because my son needs brakes…

I called because my son needs brakes done literally today . I live in Texas he lives there. I spoke with Kim at about 215 today and assured me they would help my son as soon as he's off work. Kim thank you! Bless u! U took a huge weight off my shoulders. I'm so grateful

Carlina GrafftUnited States · 1 review · Experienced 2026-01-30 · Posted 2026-03-12

Great experience

Great experience! It was my first time getting work done on vehicle, they fixed the issue. I’m having a different issue with my vehicle and I’m looking forward to taking it back to breaks plus to get the work done!

Taiya SpeedUnited States · 1 review · Experienced 2026-03-10 · Posted 2026-03-12

I’m super disappointed with this Brakes…

I’m super disappointed with this Brakes Plus location. I’ve had work done by BP before and had a good experience. I referred a family member to them and they treated her horribly. The mechanic that worked on her vehicle messed up when installing her new brakes and would not admit it. When my family member got her car back, it was making a loud clunking noise that it never made before. She brought this to the attention of the manager, who brought the mechanic out to take a test drive with her. The mechanic was blaming it on her bad struts and proceeded to drive over speed bumps faster than she should have to try to make the struts make noise. The struts are older and do need to be replaced soon, but they are not failing yet, and the noise was completely new. The mechanic proceeded to gaslight my family member, telling her that it was definitely the struts and that’s the only thing that would be making that noise. After the test drive, where she drove completely unprofessionally, my family member asked if the manager would take a look at it. He said yes, we will take a look at it, and lifted it up on the lift and pointed a flashlight at each tire, and that was it. He said, “I don’t see anything wrong. It’s definitely your struts.” He didn’t take any of the tires off or do any due diligence. The mechanic, who is a lady, was completely rude and adamant that she had done millions of these and she knows for sure she didn’t mess anything up. My family member ended up leaving in tears and calling me to tell me what happened. She then proceeded to take her vehicle back to a different Brakes Plus the following day. The mechanic there noticed the problem immediately and fixed her mistake. I specifically sent her there because she is a woman and I know women get taken advantage of by mechanics all the time. That lady mechanic and her manager should be ashamed of themselves for trying to take advantage of a single mom. The mechanic’s attitude was completely unprofessional and she has no business dealing with customers.

I had a great experience at Brakes Plus

I had a great experience at the brakes plus location on Val Vista Drive. They were able to determine what the problem was and fix it in a timely manner. Zander Sager was especially helpful in explaining what was happening with my vehicle and why the parts needed to be fixed. I will definitely use them again.

Before you have them do any work on…

Before you have them do any work on your car be sure to check the actual retail price on your parts. They quoted me $99.99 on a thermostat that retails for $26.00 a 300% markup. They wanted to sell me a 3-quart flush on a car with 151,000 miles on it too which is not recommended for a car that age, it can damage your car,1 quart to replace the coolant you have to drain to do the job is plenty. they did my alternator and marked it up $135. The shop that diagnosed my alternator said my battery was fine, the brakes plus shop that replaced my alternator said the battery was fine. the tow truck driver that towed it to brakes plus when my starter relays went out said it was fine, but when the brakes plus I had it towed to told me they didn't have the equipment to diagnose it and had to tow it to another brakes plus that did, put another battery in it without permission. How do 3 people in 3 weeks including a brakes plus shop tell me I don't need a battery and all of a sudden, I do? They held my car hostage 4 days and sent a Lyft for me at the last minute so there wouldn't be anybody there to put the old one back in. It seems to me that this company lures you in with their cheap oil change and then rapes you on any parts you need.

Fantastic customer service

Fantastic customer service! Explained everything that I needed in an easy to understand way. The manager was very helpful.

Jerome KenkelUnited States · 2 reviews · Experienced 2026-03-08 · Posted 2026-03-10

Brakes Plus 168th and Maple. Cohen is the best.

Brakes Plus - 3837 N 168th St, Omaha, NE - Re:Cohen. I’ve been going to this Brakes Plus location since they opened. All three cars in our household are serviced at the shop at 168th and Maple, and moments like this remind me why. The other evening, after work, I stopped at Walmart and came back out to a silent vehicle. The car was not starting up to get me home. Just a lonely parking lot and the slow realization that the day wasn’t quite finished with me yet. So I said "Siri, call Brakes Plus 168th and Maple" They were busy, but the manager, Cohen, came out personally to the rescue. He said "I'm your man" like his namesake, the great Leonard Cohen. (RIP) He met me in the Walmart parking lot and tested the battery. Now, there’s an easy song a mechanic could sing at that moment: “You need a new battery… that’ll be $300.” I probably would’ve nodded along to the chorus. But that’s not the tune he played. Cohen played a song called "integrity". He told me honestly that the battery wasn’t the issue and that the car needed deeper diagnostics. He referred me to another nearby Brakes Plus that had the right techs and equipment to properly repair the vehicle. I offered to pay him for coming out. He just smiled and asked me to pay it forward. So here is my small hallelujah. There’s a chord you don’t hear enough in car repair: honesty and integrity. When the manager named Cohen shows up in a parking lot, tells you the truth instead of selling you something you don’t need, and asks for nothing in return… I hear a song. "The car won’t start, the night falls through, A busy shop but he came through, And every honest answer sang hallelujah." Great people. Honest service. This is why every car in our house keeps coming back.