The items are true to colour & easy to apply.
I ordered the Brow Pro but didn't see the offer directly underneath offering an extra pack of 3. I was charged for 4 items that l didn't want & inadvertently joined some club which cost more money. I immediately emailed the company & explained & they cancelled the membership & issued a 50% refund & refunded the 3 items l had accidently ordered. I'm a pensioner so this was a big relief. The agent was very helpful & understanding. The item itself is brilliant. Reasonably priced, easy to apply & washes off if you make a mistake & looks totally natural. Not available anywhere else.
Thank you so much for taking the time to share your experience. We truly appreciate your honesty and are very glad we could resolve the situation quickly for you. We understand how stressful unexpected charges can be, especially on a fixed income, so we’re happy to hear the refunds and cancellation brought some relief. It also means a great deal to know that our support agent was helpful and understanding—and even more so that you’re enjoying the Brow Pro itself. Hearing that it’s easy to apply, forgiving, natural-looking, and good value is exactly the feedback we hope for. Thank you again for your kind words and for giving us the opportunity to make things right. We’re grateful for your support! 💕
smooche
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