Professional Service
Tech was courteous, polite, friendly and professional.
About Bruno Independent Living Aids
Data updated- Website
- bruno.com
- Category
- Health & Medical
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 202 reviews
- Replies to negative
- 0% (0/1)
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About this business
Free QuoteBruno Stair LiftsReviewsDealers Near MeBruno® Stair Lifts | Built to LastVeteran-FoundedFamily-OwnedMade in USABruno is dedicated to making life easier for our customers by crafting the highest quality American-made stair lifts.Bruno stair lift are designed by American engineers for industry-leading dependability. Installed and supported by North America's largest and most experienced network of local stair lift dealers - Bruno strives to deliver the superior customer experience we believe all customers deserve.Bruno indoor, outdoor, straight and curved stair lifts save space on your steps, deliver superior ride quality and are built to last. All Bruno indoor stairlifts feature a Limited Lifetime Warranty, while all outdoor models come with a 5-Year Limited Warranty.Get your free Bruno stair lift quote today!
Written by the business, not verified by us.Is Bruno Independent Living Aids legit?
Bruno Independent Living Aids (bruno.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable, professional, and friendly staff for making the entire process seamless from start to finish. Reviewers emphasize that the installations are remarkably fast, precise, and handled with great care for their homes. Consumers repeatedly state that the stairlifts are exceptionally well-made, quiet, and user-friendly, greatly improving their independence and daily life. However, some people mentioned occasional mechanical issues, such as swivel failures, reliability concerns, or minor part defects during use. A few reviewers experienced unexpected delays or technical hiccups that required support intervention to resolve.
Auto-generated from all reviews of this business. For reference only.What people say
Excellent staff and product.
Excellent staff and product. Fast and very competent installation.
The stair lift chair has given us peace…
The stair lift chair has given us peace of mind. Virginia at age 92 is a fall risk, now we don't have to worry about her using the stairs.
Satisfaction Guaranteed!
Sales, administative and installation professionals in our opinion are top notch in every category. From Jennifer (salesperson), Shannon (adminitrative person) and Frank (the installation person) were all equally helpful in answering any of our questions and made us feel extremely comfortable in dealing with the product. We would highly recommend your company to anyone that inquires about a chairlift or your company in general. The Bruno Elite model we chose is very well made and extremely easy to navigate. Thanks again from Bill & Kay Laux
Stair Lift is great
Stair Lift is great. Young man that installed was nice and professional. Crystal in the office was wonderful.
Read my experience
Jonas Boutte and his team did an excellent job installing the chair lift. Jonas was honest, respectful and informative in selling the lift to me. The team transferred the home's handrailing to the opposite wall and installed the lift in about four hours. They vacuumed the stairs and left a clean area. I would recommend this team to anyone considering installing a chair lift.
Very quiet and comfortable
Very quiet and comfortable. Sales and installation were professional and competent. One day installation and the tech was great and handled a minor glitch very well and the clean up too. Would definitely recommend. G. Dehner, Lincoln, Illinois
Bruno Stair Lifts have excellent service support.
Bruno stairlift has worked for the past 4 years . We recently had Ascend Elevators and lift serviced it and changed out batteries which had failed. They checked out all functions, cleaned the rails and lubricated it.
Some challenges registering the…
Some challenges registering the products were exacerbated by Bruno's refusal to speak with a customer directly. A query to Bruno's customer service received no follow-up. I understand that Bruno's business model depends on local vendors/installers to provide customer service, but to have no procedure in place to address such a fundamental problem is a structural weakness.
installers were great expained everything
great installers explained what they were doing and told use how the chair worked and what to do if we had trouble with it, thank you
Knowledgeable
Knowledgeable. Accommodating although was admitted to hospital that nite and still in hospital
Easy to navigate.
Installation was quick and easy
Installation was quick and easy. He was done in a very short time. Only negative is that once in a while the lift quits while going up or down. After a short pause it works again. Doesn’t do it all the time, just on occasion .
work as advertised
We live in a tri-level house with…
We live in a tri-level house with bathrooms on the bottom floor and the top floor. We have a staircase lift from the middle floor to the top floor and a staircase from the middle floor to the bottom floor and I’ve had my foot operated on and have been on a scooter and in a cast or boot for 10 weeks. They are a life saver for me to move around in my house safely. May 11th was surgery and I still can not stand or walk on my foot.
BEYOND PEACE OF MIND
Everyone I encountered, whether via phone, text, or in person, was able to answer all of my questions pertaining to adding a stairlift to my home. Their confidence and expertise regarding the BRUNO stairlift gave me the confidence and peace I needed to add the stairlift to my home. The stairlift has truly impacted my life in so many positive ways. I am thankful for the all of the various people involved in making my life so much easier as a result of the new BRUNO stairlift. Thank you 🙂
Great experience. Great product and service. Staff was helpful and knowledgeable.
The salesperson was honest in giving his opinion and suggestions. Product is good and well made. Installation was good and the installers did a good job working in the space. Would definately recommend them and the product is great too.
Our experience with 101 Mobility and…
Our experience with 101 Mobility and the Bruno Stairlifts was very positive. Installment went smoothly with no problems. Installer was courteous, rep from 101 professional and helpful. The stairlifts are super efficient, fairly quiet and easy to use. We are happy and satisfied with the stairlifts. Kathy & Ray Betkowski
Chairlift
installation was fast and everything was explained to us very well.
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