Free QuoteBruno Stair LiftsReviewsDealers Near MeBruno® Stair Lifts | Built to LastVeteran-FoundedFamily-OwnedMade in USABruno is dedicated to making life easier for our customers by crafting the highest quality American-made stair lifts.Bruno stair lift are designed by American engineers for industry-leading dependability. Installed and supported by North America's largest and most experienced network of local stair lift dealers - Bruno strives to deliver the superior customer experience we believe all customers deserve.Bruno indoor, outdoor, straight and curved stair lifts save space on your steps, deliver superior ride quality and are built to last. All Bruno indoor stairlifts feature a Limited Lifetime Warranty, while all outdoor models come with a 5-Year Limited Warranty.Get your free Bruno stair lift quote today!
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Is Bruno Independent Living Aids legit?
Bruno Independent Living Aids (bruno.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable, professional, and friendly staff for making the entire process seamless from start to finish. Reviewers emphasize that the installations are remarkably fast, precise, and handled with great care for their homes. Consumers repeatedly state that the stairlifts are exceptionally well-made, quiet, and user-friendly, greatly improving their independence and daily life.
However, some people mentioned occasional mechanical issues, such as swivel failures, reliability concerns, or minor part defects during use. A few reviewers experienced unexpected delays or technical hiccups that required support intervention to resolve.
Auto-generated from all reviews of this business. For reference only.
I purchased Bruno elite. I would give this product a five star except for the footstool. I am a short woman and cannot reach the footstool unless it’s just tippy toe with shoes. It would be better if they had an extension capability also the handle to lower the footstool is difficult to use. It is easier to use it manually. Otherwise this product is very sturdy. Was installed quickly. I like the remotes because I am still able to walk up and down the stairs. I have used this to transport grocery bags or heavy items.
Quick response to initial inquiry Personal in-home assessment to include up-front, detailed price quote. Excellent follow-up and timely, professional installation.
We purchased a Bruno Chariot approximately just over a year ago. We have used it for local driving only. We have used the unit probably not to exceed 20 times. A huge component of the unit (actuator) went out. Bruno sent a new one to our medical supply business that we purchased the Chariot from. Bruno covered the cost of the actuator, but not the labor. We spent 6k on this unit, and it is less than a year old, and they did not even cover labor on their warranty. After we received the unit, we learned that Bruno says do not exceed 65 mph with the unit. That just killed all the planned cross country trips we were going to take with the unit. So, they might be a good company, and the main gripe is not covering labor for a warranty replacement. Very disappointed in them for this. We will most likely sell the unit in the coming months and take a loss on it, just to get rid of it.
first the salesman Kevin was extremely helpful in explaining the product and was very friendly and professional
first the salesman Kevin was extremely helpful in explaining how the lift would work and the installer Jarrod was very professional and knowledgeable in showing me how the lift operates and stayed with me until I was comfortable with the foot plate adjustable and the operation of the lift.
All in all a great experience!
Took several estimates on stair lift manufactures and installation companies. I settled on Bruno with their selection, sturdiness, warranty, and reputation. I've been happy from day one. This stair lift has completely changed the quality of my wife's life!
Being a Veteran I was very pleased to hear that Bruno Independent Living Aids supported Veterans.
Everything about my Experience was excellent from deciding the model and how it would best work in my home.
The Installation Technician was excellent as well and I’m thrilled with my new stairlift that assures me of a safe trip up and down the stairs to my 2nd floor. I would highly recommend Bruno to others with the same needs.
sales rep came to home & explained everything to my satisfaction b4 my purchase-no pressure from salesman-I had to postpone as few weeks & no stress from rep
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