Free QuoteBruno Stair LiftsReviewsDealers Near MeBruno® Stair Lifts | Built to LastVeteran-FoundedFamily-OwnedMade in USABruno is dedicated to making life easier for our customers by crafting the highest quality American-made stair lifts.Bruno stair lift are designed by American engineers for industry-leading dependability. Installed and supported by North America's largest and most experienced network of local stair lift dealers - Bruno strives to deliver the superior customer experience we believe all customers deserve.Bruno indoor, outdoor, straight and curved stair lifts save space on your steps, deliver superior ride quality and are built to last. All Bruno indoor stairlifts feature a Limited Lifetime Warranty, while all outdoor models come with a 5-Year Limited Warranty.Get your free Bruno stair lift quote today!
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Is Bruno Independent Living Aids legit?
Bruno Independent Living Aids (bruno.com) has a 4.9 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Product, User experience, Quality. Last updated 2026-09-05.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable, professional, and friendly staff for making the entire process seamless from start to finish. Reviewers emphasize that the installations are remarkably fast, precise, and handled with great care for their homes. Consumers repeatedly state that the stairlifts are exceptionally well-made, quiet, and user-friendly, greatly improving their independence and daily life.
However, some people mentioned occasional mechanical issues, such as swivel failures, reliability concerns, or minor part defects during use. A few reviewers experienced unexpected delays or technical hiccups that required support intervention to resolve.
Auto-generated from all reviews of this business. For reference only.
A Stairlift Provides Easy Access to a Second Floor
Your representative who installed my stairlift did so in a timely fashion. He also took the time to allow me to make a video of how operate the stairlift. His instructions were very clear and helpful. The chairlift will make my life so much more convenient and safe getting up and down the stairs. I’m very pleased with the quality of your stairlift.
We were so happy that you were able to install this chair within days of our occupancy of our new town home. My husband cannot climb stairs, and without this stairlift, we would not have been able to purchase the home. Our friends in Virginia Beach own one of your chairs and they had done a great deal of research before purchasing it. The one selling point for us is that it is American made and we felt that should there ever be a problem, we would receive prompt service.
I love it - it has made my life so much easier because I had it installed going up to the bedrooms and down to the main room -- without them I had to remain in one room -- I'm sorry that I didn't do it soon. The installer was so pleasant and answered all my questions - great company
My install was almost 30 days ago. This is my 2nd review. On my 1st one I gave everyone 5 stars even though one of the seats were damaged during installation. The installer reported it, but so far it has not been repaired or replaced. Have not even heard from anyone about it.
I always try to buy local and being veteran owned is a plus! We had a great experience. Installation was awesome. They did a great job, quick, clean, friendly and the product itself is a game changer for my dad..
Appreciated being offered more than one option from which to choose. Warranty offered was better than rivals. Purchase was quick, respectful and not at all "pushy". Liked that supplier is located locally so that if service becomes needed, there is local resource.
The installer was professional and courteous and very helpful. He made sure we were completely informed about the function of the chair lift. He was more than efficient and kind.
I thought I had an issue with the light on panel. I thought it was flashing red & green but my rep came right out to check and it was gold & green which meant it was charging
Sales representative explained how the stair lift would be installed and its operation. Took measurements of the stairs and then gave me the cost and warranty information on the stair lift.
Installer was excellent. Prompt, very responsive, knowledgeable, courteous, and friendly.
Footrest plate should be longer; my wife can't flex her knees far enough for her heels to catch the front of the footrest.
Installers courteousness was impressive. They were extremely informative about how to use and operate the device. They were compassionate and genuinely interested about and questions or concerns we had. Yit was an overall positive experience. It was a clean and quick installation and The finished product is a great addition to the aesthetic of our home. Thank you
Great sales people. Very well trained installers. Quick install from time of contract signed to install was less than one week. The only problem i encountered was i tried to go to their office only to find out it was only by appointment. This was not listed on the web site. But overall it was a good experience.