Bus.com

A wonderful experience

A wonderful experience. We hired a belly dancer for a 90th birthday party and she performed extremely well and was very entertaining....

Invested in getting it right

Thoughtful professionals who did whatever they could to make the booking as smooth as possible meeting all of our needs

Excellent 👍

Everything was perfect, before the trip and after.

I booked with your company because I…wanted to leave early (8 a.m.) and it was easy to book with the company.

I booked with your company because I needed to leave the school early in the morning (other bus companies can only leave at 9 a.m.), at 8 a.m., since the drive was long. The bus driver was 20-25 minutes late Since there was very little traffic, we would have arrived at our destination earlier and had more time to spend there. Also on the way back, he took the wrong turn, which made us come back very late as we got stuck in the construction traffic around the tunnel. Otherwise, it was very easy to book with the company and it was easy to get information from them.

Harvard Boston to New York

The bus came on time for our departure and the driver was kind. He gave us enough time during our breaks. Though he came a little late for our return, the experience overall was great and he was very understanding.

MadelynnUnited States · 1 review · Experienced 2024-03-07 · Posted 2024-03-07

Stellar Employees

I just got to say that Justine who works here is one of the most accommodating people I have ever worked with. We had an extremely late date change on my part and she was able to work with me and figure everything out. I truly appreciated the great customer service provided.

Great team tournament travel

We were recently in Montreal for a hockey tournament and used bus.com for our team travel. It was a great experience! The agents were very helpful, easy to work with, responded immediately and providied exactly what we were looking for. I would highly recommend using them.

Another great experience

Another great experience! Our driver arrived ahead of time and was well prepared. He was friendly and helpful. The booking process went well considering I had made some changes to our original booking. Thanks so much!

fun trip to Napa

Our driver, George, was FANTASTIC!!! So helpful for anything we needed. He was on time, friendly and everything that you would want in a driver!! Didn't have to worry about a thing!!

Always a fantastic experience with Bus.com

Always a fantastic experience with bus.com, from booking to the bus and everything in between this company is flawless and doing everything right! Well done to everyone at Bus.com you guys are rocking it!! We have been using them for 3 years and every single time we are impressed by the whole experience.

Bus drivers were on time and so…

Bus drivers were on time and so accommodating. Really great drivers. Super easy to reserve buses and would recommend to others

Great Trip

Everything went very smoothly on our weekend hockey tournament trip. Thanks.

Great experience

Only have positive things to say about our experience. Bus was clean, the driver always on time, and very courteous and professional. Would use them again.

In all candor

In all candor, booking to a website that was very reasonably priced, but not having any Montreal business contacts who were familiar with this company was initially unsettling. The prompt responses, the "tolerating" my asks for pictures of equipment and other asks which increased my trust. Communications with the team was excellent, prompt, and ended up exceeding my expectations.

Kristen WilkinsonCanada · 2 reviews · Experienced 2023-08-11 · Posted 2023-12-13

In August I was very excited to be…

In August I was very excited to be going to Boots and hearts music festival for the first time. By doing the right thing and being responsible I thought bus.com would be a reputable company to get me to and from my hotel at a very high cost. The first night we took the “bus” home the bus was not able to transport because it got stuck in the mud. The second night as per the schedule of buses that I had ahead of time when we were ready to leave at the scheduled time there were no buses available. Not only will I never use this company again I most definitely do not recommend family or friends to waste their money on this as my experience was less then helpful.

Everything was great

Great service

Easy and efficient communication from beginning to end. Everything went as planned and everyone was very courteous. We will use their services again!

The bus was dirty and hadn’t been cleaned in a while. It was also not in good shape. The driver was great

The quality of the bus

Our driver was on time to pick us up…

Our driver was on time to pick us up and got us to our destination safely.

Responsive, initially late, but adaptable and worked out

The ordering and payment process on bus.com was easy and seamless. For our event, we had to change our transportation timeline, and emailing bus.com was simple to do. Very responsive team. On the day of our event, the 2 school buses were late. My on-site coordinator with the transportation team noted that the bus owners had good communication the day of, but they thought the pickup was 5:15 PM, not 4:45 PM. We ended up not needing a second bus, and the first bus was upgraded to a coach bus. The driver we had was great, courteous, respectful, and skilled. My on-site coordinator was happy with their service.