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Is Canvas Annuity legit?
Canvas Annuity (canvasannuity.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience, Product. Last updated 2026-09-01.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, patient, and knowledgeable throughout the entire application process. People also appreciate the remarkable simplicity of managing accounts online and the clear, straightforward steps required to secure their investments.
However, some customers also noted challenges with reaching support promptly or experiencing frustrating delays during the onboarding period. A few reviewers additionally mentioned that communication across various company departments could occasionally feel disconnected or difficult to navigate. Others pointed out occasional confusions regarding portal features or specific details related to their financial products.
Auto-generated from all reviews of this business. For reference only.
I called in with several question. Jose Escalera answered all my question. He was personable and professional. I appreciated the great service.
Reply from Canvas Annuity2026-06-11
Don, thank you for the great review! We'll be sure to pass along your kind words to Jose. We're glad he was able to answer all of your questions and that you had a positive experience with us.
No agent required, easy online application, good rates! I've gotten two annuities from Canvas so far.
Very Best Regards,
Tom Scott 🗽
Author of Stack the Legal Odds in Your Favor ● Speaker ● World's Leading Expert on the Corrupt U.S. Legal System
Reply from Canvas Annuity2026-06-09
Tom, thank you so much for the kind words and for being a two-time Canvas customer. That means a lot to us! We're glad the application process was smooth and that you've been happy with our rates. We look forward to continuing to serve you.
Good company and service, these were best rates I could find.
Reply from Canvas Annuity2026-06-04
Thank you for the kind words! We work hard to make sure our rates stand out, and we are thrilled to hear they hit the mark for you. Welcome to Canvas and we look forward to a great partnership ahead!
Canvas annuity has great interest rates and easy to fill online forms to handle the process. Staff is knowledgeable when I need an explanation or help with filling out forms.
Reply from Canvas Annuity2026-06-02
Thank you for the great feedback, Edward! We work hard to make the online process as straightforward as possible, and it feels good to know our team was there when you needed a helping hand. We love hearing that the rates and experience hit the mark. Here's to your money working hard for you!
Kaylon was wonderful-very patient, very helpful. He was able to get the promised interest rate of 6.35%. He deserves a bonus for making this happen for us!!
Thank you Kaylon!
Reply from Canvas Annuity2026-06-02
Thank you so much for the wonderful feedback! We are thrilled Kaylon was able to deliver on the promised rate and make the process such a positive experience for you. His patience and dedication are exactly what we strive for at Canvas, and we will absolutely make sure he gets the recognition he deserves! We are so glad to have you as part of the Canvas family.
Completing the annuity application was easy and fast. The annuity was funded within 2-days and the portal was up and running.
Reply from Canvas Annuity2026-06-01
That is exactly the experience we work hard to deliver! We are thrilled the application was smooth, the funding came through quickly, and the portal was ready to go. Welcome aboard!
Hello, thought the experience was good. The rate was too good to pass up, moved some money around and was able to get the offer. Thanks
Reply from Canvas Annuity2026-06-01
Thank you for the kind words, Bob! We are glad the rate caught your eye and that the experience was a good one. Smart move taking advantage of it! We are happy to have you as part of the Canvas family and can't wait to see your money grow.
Thank you so much for the kind words! We work hard to offer competitive rates and make the application process as smooth as possible, so it's wonderful to hear that came through for you. Quick turnarounds matter because your time is valuable. We truly appreciate you taking a moment to share your experience with us!
Annual interest payment was 5/24. Did not receive the payment before the weekend. Did not receive the payment on Tuesday (5/26) after the Memorial Day holiday.
When it comes to paying interest on the date you select, Canvas is like a box of chocolate, you never know what you are going to get!
Instead of apologizing and telling me how frustrating this is, it would be great if this company could actually perform simple tasks like paying interest on time.
Reply from Canvas Annuity2026-05-29
Thank you for your feedback, Don. We understand your frustration and want to assure you that interest payments are processed in a timely manner. Bank holidays and weekends can affect delivery timing, which may have impacted this payment. We appreciate your patience. Thank you.
Canvas agent was so patient and helpful assisting my wife and me with completing the on line application for a 7 year future fund MYGA. With out his assistance we probably would not have succeded. Please give special recongnition to this agent. I personally would like to reward him.
Reply from Canvas Annuity2026-05-26
Thank you so much for taking the time to share this experience, Silvio! We love hearing stories like yours, and we are so glad our agent was able to guide you and your wife through the application process with patience and care. Your kind words mean the world to our team and are a wonderful reminder of why we do what we do. We are grateful for your trust in Canvas.
Incredible rates. Pretty good online services when applying. Really nice phone staff.
Reply from Canvas Annuity2026-05-26
Thank you so much for the wonderful review and the love! We are thrilled to hear that the rates, online experience, and our team all hit the mark. We will make sure to pass along your kind words to our team! We truly appreciate your trust in Canvas and look forward to continuing to support your financial goals.
I've had a very good experience with Canvas thus far.
Reply from Canvas Annuity2026-05-22
Thank you for the kind words! We are so glad to hear it and look forward to continuing to deliver a great experience. We appreciate you being a part of our Canvas family!
I had a wonderful experience working with Jose. He was professional, patient, and very helpful throughout the process of resolving our annuity issue. He took the time to understand our situation, communicated clearly, and followed up with the right team to help move things forward. We truly appreciate his kindness, responsiveness, and dedication to helping customers. Thank you, Jose, for your excellent support and service. He is one of the main reasons we like to continue investing in Canvas.
Reply from Canvas Annuity2026-05-22
Thank you so much for sharing your feedback with us! We are thrilled to hear that Jose made such a positive impact on your experience. His professionalism, patience, and dedication to our customers truly represent the heart of what we strive for at Canvas. We will absolutely pass along your kind words to him! We thank you for your continued trust in Canvas, and we look forward to continuing to serve you.
I am extremely technologically challenged but my agent was very patient and knowledgeable and got me through the application procedure.
Reply from Canvas Annuity2026-05-18
Thank you for sharing your experience, Jane! We believe the application process should be accessible to everyone, and we're so glad our team was able to guide you through it with patience and care. We'll make sure to pass along your kind words. Welcome to the Canvas family!
Thank you for the great feedback! We work hard to make the application process as simple as possible, and we're so glad it showed. We appreciate you choosing Canvas!
Good rates and easy application, and what we were looking for.
Reply from Canvas Annuity2026-05-18
Thank you for the great feedback! We're glad the rates and application process hit the mark. That's exactly the experience we aim to deliver. We appreciate your trust in Canvas and look forward to continuing to serve you!
BEST rates out there! Plus no salesmen to deal with. Everything is DIY. :)
Reply from Canvas Annuity2026-05-14
That's exactly what we're here for — great rates and a process that puts you in control! We're so glad you're enjoying the experience, Ozzy. Thanks for the kind words and the smile!
Canvas has higher rate Annuity and has excellent service
I bought Canvas Annuity and shortly after I transferred the money, the boost rate started. I emailed and called Canvas about the boost rate I want. Canvas always responded me on time and told me what to do and helped me a lot to update or renew to the Boost Rate. They are professional and have great patience.
I bought two Annuities already and will buy more.
Canvas service is very good 👍 Thank you, Canvas ❤️
Reply from Canvas Annuity2026-05-14
Thank you so much for this kind and heartfelt review! We're so glad our team was able to guide you through the process and make sure you didn't miss out on the rate boost. That's exactly the kind of support we strive to provide. It means the world to us that you trusted Canvas with not one, but two annuities, and we look forward to being here for you again when you're ready. We truly appreciate your loyalty!
To say I am a stickler for one on one USA based customer service might qualify as the understatement of the decade. Having trained all levels of customer service and client relations for a multinational company for 13 years, I fully recognize when I am receiving excellent customer service…or as is so often the case these days... less then acceptable service.
Canvas Annuity not only passed the test but aced it -- And in my particular case, due to a major snafu originating at my banking institution causing the double funding of the Future Fund Annuity, serviced by Canvas and issued through Puritan Life -- I feel incredibly blessed to have had Kaylon Garner as my contact in customer service. Every swing Kaylon took at figuring out and fixing a very complicated ordeal, and keeping me abreast and assured every step of the way, was a grand slam home run.
I cannot recommend Canvas Annuity strong enough. Nor high enough! And that goes triple for Kaylon Garner. Many thanks Kaylon! From the heart!
Reply from Canvas Annuity2026-05-12
Wow — thank you so much for this incredibly thoughtful review! Coming from someone with your background in customer service training, this truly means the world to us. We're so glad that Kaylon was able to turn a stressful and complicated situation into a positive experience. He is exactly the kind of team member we are proud to have representing Canvas Annuity, and we will absolutely make sure he sees your kind words. Thank you for trusting us, and for taking the time to share your experience so generously. We're honored to have earned your recommendation!