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Hobbies & Crafts

Canvas Factory

ClaimedCollecting reviews

103 reviews

4.5103 reviews
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About Canvas Factory

Data updated
Website
canvasfactory.com
Category
Hobbies & Crafts
Location
United States
Status
Unclaimed
Last 12 months
1 review
Replies to negative
70% (7/10)
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About this business

Create beautiful canvas prints from any photo. High quality materials and 100% satisfaction guarantee. Low prices with 70% off RRP storewide. Made in Australia.

Is Canvas Factory legit?

Canvas Factory (canvasfactory.com) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 87% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 70% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-29.

What people say

Large canvas poorly engineered

Large canvas continue to be inappropriately engineered. did not use wood framing and strong support hardware. the picture not as vivid and clear as photo. used cardboard backing and glue for the seams but didn't consider the impact of the weight. They used the cheap rivet holders. The picture crashed down off the wall in a couple hours and became undisplayable. use Canvas World instead

Reply from Canvas Factory2024-04-24

Hi Victor, I am sorry to hear about your experience. I note we have asked for images showing the damage caused. Unfortunately I am not in a position to investigate further without images, but if you send me images we can certainly look at a refund for you. Kind Regards Amanda

Do not purchase from this company

Do not purchase from this company. Framing is very poor quality. Did not use wood around the edges as is typical for a large canvas, only heavy cardboard glued around edge to the edge of the canvas also made of cardboard and some styrofoam stuffing inside. They should have know the canvas was going to be way too heavy for the hook holders. Our picture fell off within a couple hours of hanging. Damaged, unable to display. Fortunately it missed our pup who was laying close by.

All of my questions were answered!

I had many questions about which material and frame to use for the size and final effect I desired. I was concerned that I would not be speaking with someone knowledgeable about the company products and options. All of my concerns were put to rest. Each of my questions were answered thoroughly and often with examples for me to be clear on what my finished canvas and picture would look like. Because I talked with an experienced person, I felt very confident in moving forward placing my order. I am so happy with the canvas. It is very beautiful. The canvas brightly and clearly displays my picture and the words I chose over the picture. The canvas material is almost like a painting canvas - it is very good quality and will last many years. The shipping was amazingly fast for the large canvas and frame I ordered. I have received many compliments from family and friends! Usually companies thank their customers....but I want to thank this company for an A+ job and delivery!

At this point and time I do not have my…

At this point and time I do not have my package and they are working on it.

Reply from Canvas Factory2024-02-18

Hi Mechelle We have passed on your instructions to the courier but unfortunately, we still do not have a concrete update. Our team will continue to monitor this and chase this up for you. Once we have an update, we will email you as soon as we can. Rory Customer Service Manager

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