Health & Medical

Certapet

Claimed

101 reviews

★★★★★

4.5101 reviews

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About Certapet

Data updated 2026-08-11

Website: certapet.com
Category: Health & Medical
Location: United States
Status: Unclaimed
Last 12 months: 60 reviews
Replies to negative: 77% (10/13)

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877-207-0561 [email protected]certapet.com

About this business

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.

Written by the business, not verified by us.

Is Certapet legit?

Certapet (certapet.com) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. 87% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 77% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for being exceptionally helpful, kind, and understanding, ensuring that every single interaction feels extremely comfortable and supportive. Many people note that the entire certification process is remarkably quick, completely seamless, and thoroughly professional from the very beginning to the end. Some reviewers were not happy with the overall service, specifically mentioning frustrating customer support interactions and unexpected difficulties regarding their paperwork submissions. A few consumers also reported impersonal session experiences, delayed results, and generic document delivery that lacked proper personal clarity.

Auto-generated from all reviews of this business. For reference only.

What people say

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101 reviews matching

JBKUnited States · 5 reviews · Posted 2022-03-22

★★★★★

Certapet has been fabulous for me

Certapet has been fabulous for me, my family & most importantly my dog! Navigating complex issues such as housing, traveling, flying, etc— with your dog is no joke. It can be really overwhelming and was until I gave these folks a shot. Not only do they check in on me, they are on standby if I have an issue with anything or anyone to provide assistance and they have. Emails are educational and I have referred them to several friends. 10/10 recommend

Reply from Certapet2022-03-23

Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.