We, at CheapFlightsFares.com firmly believe in customer satisfaction and that’s at the core of what we do. When it comes to you, our customer, CheapFlightsFares aims to provide unparalleled service along with some of the most affordable prices in the market. Your time is valuable, and we have travel experts standing by to help you sort through the many travel options at your fingertips. Give us a call and let our team help you book your perfect trip!
Written by the business, not verified by us.CheapFlightsFares (cheapflightsfares.com) has a 4.7 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 36% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support staff for being exceptionally polite, professional, and always resolving ticketing issues very quickly. Travelers really appreciate the fast and responsive assistance provided through the online live chat tool when managing their upcoming flights. Many consumers note that company agents go above and beyond to ensure seamless bookings and clear travel itineraries. Some people were dissatisfied with excessively long phone wait times and frustrating communication barriers during urgent calls. Reviewers also mentioned unexpected price hikes, technical booking glitches, and complicated refund processes for previously cancelled trips.
Auto-generated from all reviews of this business. For reference only.Mr. Stone was very helpful with helping me get my daughter checked into her flight, and getting me her boarding pass!
We're delighted to hear that our team member provided excellent assistance with your daughter's flight check-in and boarding pass. We appreciate you sharing your positive experience!
Customer service Allan stone were very helpful thank you.
We are so pleased to hear that our team provided you with such helpful customer service. Thank you for sharing your positive experience!
I had a good experience the response was quick and no problems at all. Scout was very helpful.
We're so glad to hear that you had a good experience and that our team member was very helpful! Thank you for sharing your positive feedback with us.
Wade was very kind, professional and provided information accurately and fast. Thankful for the service Anne answering my questions.
We are so glad to hear about your positive experience! It's wonderful to know that our team member was able to assist you quickly and accurately, providing you with the information you needed.
Who is the worst customer I’ve ever have not trust you that is most likely all me by the company. They promise affairs but have never ever once to always claim that/Book is no longer available and then 14 days for a friend of mine even though they never even bought the ticket. This company is a complete complete scan unless you want to pursue legal action don’t even try with this company.
We appreciate you taking the time to share your feedback regarding your recent experience. We are truly sorry to hear about the difficulties you encountered with booking and the subsequent issues with ticket availability and refunds for your friend. We understand how frustrating it must be to feel that our promises were not met and that you perceive our company as untrustworthy. We are taking your comments very seriously and are actively reviewing our processes to prevent similar situations from occurring in the future. Your detailed account helps us identify areas where we need to improve our service and communication. We are committed to ensuring a more reliable and transparent experience for all our customers.
Zayden Paul was an excellent agent and helped me through unexpected difference in fare. He helped me stay in budget and get the flights I wanted.
We're so happy to hear that our agent was able to assist you with your flight and help you stay within your budget! We appreciate you sharing your positive experience.
I needed assistance with seat selection and decided to use Live Chat. Norris was phenomenal! He was professional and efficient, exactly what I wanted. In little time he had my questions answered and resolved. It’s appreciated when not everything is AI and you can actually talk to a real person!
We're so happy to hear that our live chat service and one of our agents provided such a professional and efficient experience for your seat selection. We appreciate you sharing your positive feedback!
We're so glad to hear that you received fast and friendly help. Your positive feedback is greatly appreciated, and we thank you for taking the time to share your experience with us.
I had concerns and questions about my reservation, regarding the carryon bag and the seats, and Scout was extremely helpful and understanding and courteous! He took care of my questions and concerns politely and professionally!
We're so pleased to hear that your concerns and questions were handled with such professionalism and courtesy. It's wonderful that we could provide you with a helpful and understanding experience!
Olympia was very helpful
We are so happy to hear that our team member was very helpful. Thank you for sharing your positive feedback with us!
Chris Martin was very helpful in resolving my problem
We are so glad to hear that our team was able to provide you with excellent assistance in resolving your problem. Thank you for your kind words.
The representative Allan was very professional and courteous. He was able to assist me with a e-ticket
We're so happy to hear that our representative was professional and courteous while assisting you. We appreciate your kind words and positive feedback!
My issue was resolved in a timely manner and waiting for my refund as stated by Allan Stone. He was polite and knowledgeable.
We're so pleased to hear that your issue was resolved efficiently and that our team member provided polite and knowledgeable assistance. We appreciate your positive feedback!
Easy and convenient
We're glad to hear we resolved your matter quickly and efficiently. We appreciate your kind words
Review of CHEAPFLYINGFARES LLC – Extremely Disappointing Customer Service I had one of the worst experiences I've ever had with a travel agency with CHEAPFLYINGFARES LLC, and I would strongly caution others against booking through this company. On May 19, 2026, my wife and I purchased airline tickets through CHEAPFLYINGFARES LLC for travel to Las Vegas on July 6, 2026. We paid $620.59 (Transaction ID: 12084843529, Booking Number: MRWZG1). After completing our purchase, we requested our flight itinerary and were told it would be emailed to us later. Weeks passed without receiving anything. We called the company several times, and each time we were assured that our itinerary would be sent "soon." During our final call before the trip, we were told that itineraries are typically issued only a few days before departure. A few days before our scheduled flight, we contacted the company once again because we still had not received our itinerary. To our complete surprise, we were informed that our flight had been canceled. This was the first time we had ever heard about the cancellation. We never received an email, phone call, or any other notification from the company. Had we not called them ourselves, we would have shown up at the airport unaware that our reservation no longer existed. This was especially upsetting because we were scheduled to attend an important conference in Las Vegas. With only a few days' notice, we had no choice but to purchase a last-minute airline ticket, resulting in additional unexpected expenses that could have been avoided if the company had communicated with us promptly. The problems didn't end there. We were assured that our $620.59 refund would be credited back to my wife's account since she used her credit card to make the purchase. Initially, we were told the refund would take 5–10 business days. Later, another representative told us it would actually take 10–15 business days. After waiting beyond both timeframes, we contacted the company again only to be told that the refund had already been processed and sent, and that there was "nothing more they could do." As of today, we still have not received our refund. The inconsistent information, lack of communication, failure to notify us that our flight had been canceled, and the continued delay in receiving our refund have made this an incredibly frustrating and stressful experience. We trusted CHEAPFLYINGFARES LLC to handle our travel arrangements professionally, but instead we experienced poor communication, broken promises, and inadequate customer service. This has been, without question, the worst experience we've ever had with a travel agency. We will never book through CHEAPFLYINGFARES LLC again, nor would we recommend them to anyone looking for reliable travel services. I sincerely hope the company improves its customer communication, transparency, and refund process so that other travelers do not have to endure the same experience.
Davis Thomas was my travel associate for my trip to MKE. I knew of a flight change with AA but I wasn’t able to find update info. Mr. Thomas provided detailed info of flight itinerary along with an email. He was courteous, kind demeanor, knowledgeable and provided the info I needed quickly. Thank you for a job well done!
We are so pleased to hear about your positive experience with our team member. It's wonderful to know that we could provide the detailed flight information you needed so quickly and efficiently. We truly appreciate you sharing your kind words.
Scout helped me tremendously ..obtaining my booking confirmation and even canceled a second one I had done that my phone had troubles with. He noticed my boking had been done twice and he corrected it without me having mentioned it .That is true professionalism, integrity and honesty as Agent as for the good name of the company. Best Agent ever 🙌
We're so pleased to hear about the outstanding service you received. It's wonderful to know our team member went above and beyond to ensure your booking was handled perfectly. We appreciate you sharing your positive experience!
Monroe, Zack, and others were so helpful and responsive to my needs. I had to book a last-minute flight home while traveling to the airport after Delta canceled my flight. They got me my ticket in 30min! Thank you CFF!
We're so glad we could help you book that last-minute flight so quickly! It's wonderful to hear that our team was responsive and helpful during a stressful situation.
Berry is an exceptionally kind person with outstanding customer service.
We are so happy to hear that you had such a positive experience with our customer service. We appreciate your kind words!
It was a very easy buying tickets from you
We're happy to hear that purchasing tickets from us was a very easy process for you. We appreciate your positive feedback!
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