Easy to use and the price is more…
Easy to use and the price is more acceptable than other platform
About Cheaptickets.sg
Data updated- Website
- cheaptickets.sg
- Category
- Travel & Vacation
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 233 reviews
- Replies to negative
- 36% (134/368)
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About this business
CheapTickets.sg is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
Written by the business, not verified by us.Is Cheaptickets.sg legit?
Cheaptickets.sg (cheaptickets.sg) has a 3.0 out of 5 rating on OK.one, based on 949 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 36% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently mention that the booking process is exceptionally fast, simple, and very easy to navigate without any unnecessary clutter or complex steps. Travelers also deeply appreciate the affordable prices, noting that tickets are consistently cheaper and offer great value compared to other online booking platforms. However, some people mentioned notable difficulties when trying to manage, update, or change their travel bookings afterward through the online portal. A few reviewers specifically experienced frustrating issues such as unrecognised booking reference numbers at the airport or unexpectedly high service fees for altering flights.
Auto-generated from all reviews of this business. For reference only.What people say
book my flights at best price
Very easy to book my flights at the best price! The selection of flights and booking procedures very smooth from start to finish. Nothing to complain!
Project Manager
Your web site is easy family and provide good price for us.
no increase of price before buying the…
no increase of price before buying the ticket, i appreciate that
price comparative
It’s easy to use and the flight tickets…
It’s easy to use and the flight tickets are cheaper compare to other website.
Reliable
Efficient and quick follow up no
My name on the issued e-ticket is…
My name on the issued e-ticket is incorrect. I sent an email to the Cheap Tickets customer service team on Saturday. I still don't hear anything back. I expect to get fast respond as I have been your customer for many years.
Free of charge…
The website mentioned free of charge for payment via Visa or Mastercard but finally charges the payment fee. So disappointed!!!
Great offer
Great offer The purchase experience is smooth and ticket confirmation is quick as well.
The asmdd on luggage was x3 times more…
The add on luggage was x3 times more expansive than my flight tickets.
Very bad experience.
Very bad experience. Used to be the Best before the pandemic. Recently, bought 4 air tickets to Malaysia Penang for holiday. Unfortunately, EVisa of Malaysia turn out to be not working. Manual submition need more than 10 working days. Cheap ticketing asked me to contact the air line. Airlines of Malaysia not have any email address. Why can't I cancel my flight? Airline can still selling those tickets. Now, this issue is hanging there. Horrible website.
GOOD WELL
GOOD & WELL EACY TO BOOK
Airtickets purchase experience
Pros: Ease of use of website. Able to get the airtickets at a cheap price. Cons: Airtickets received only on the next day.
interface is easy to use
interface is easy to use, wait for the link for registration of the boarding pass and mark the seats
Lousy customer service
Lousy customer service. I request for the cancellation of my booking because I got admitted to hospital. They told me that based on the policy I could not refund my booking. I called the airlines support and told me that I might be able to have a refund if can provide the proof such as medical certificate.. they may or may not approve it, its a case-to-case basis. However, Cheapflights insist that i cannot request for it because it is the airline policy, but the airline told me that I can. Don't recommend this agency.. cheapflights cheap services!
It will be better if you have an…
It will be better if you have an application for easy managing orders
Booking made but no air ticket on departure day
Despite confirming the booking thrice due to the rescheduling of flights, cheap tickets failed to secure an air ticket for my helper on the day of her departure. She was left stranded at the airport and have no plane to return to her country for family visiting. We checked with the crew at the airport counter but was informed that my helper’s name was not on the flight. The worse part of the experience was that Cheapticket.sg’s service recovery was a letdown. The live.chat agent made us wait for 30 mins and the outcome was, we have to wait for the alternative flight detail through email. Their response was the email will be sent within the next 12 hours. After I requested for a full refund from cheaptickets.sg (through live chat and email) and went ahead to purchase another air ticket from PH airline website, cheap ticket sent me an email to inform me that my previous flight had been rescheduled to the next day. A platform which cannot guarantee passenger an air ticket and failed to provide immediate damage recovery service, I see no reason why this platform deserves more than a star. If there’s a 0/5 rating, I would certainly opt for that option. Did I also mention the company only has live-chat app as their HELPDESK on weekends? This made the situation harder as it left us with little reaction time on planning our next step. This is our first and final dealing with cheap tickets.sg. We hope that our honest review will help those intending to buy tickets from this platform to reconsider their option wisely.
Trouble in unsuccessfully deduction and…
Trouble in unsuccessfully deduction and refund with a big difference amount, something wrong in your system, please check,,
You haven’t replied to my email yet
You haven’t replied to my email yet. And I was really concerned about the double charged order of my flight ticket with my Visa card.
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